Pet Database Reviews 625

I recently transferred ownership of my new dog who was already registered with Pet Database. I found the experience very positive both when I contacted them on the phone on two occasions and by email. Holly Thompson was very friendly and made the process easy and quick. Thank you.

Really nice polite people and very helpful

A must have for all dog owners.

Thank you so much Holly you have been incredibly helpful. I can rest easy knowing that Arthur is now safely registered on the Pet Database.

Very smooth and nice costumer support, Holly Thomson helped me with transferring my cats microchip to me and kept me updated throughout the whole process and helped me with what i needed to do!
Thank you guys!

Holly Thompson was so polite and helpful. Would definitely recommend

Pet database is amazing they send you emails to let you know what’s happening with your pet or if you are no longer the owner very holly was lovely and very helpful great experience Thankyou holly

We rescued a puppy and had to arrange the transfer of information from the previous owner to ourselves. Holly was very helpful in arranging this and advising what we needed to do. The process was easy and quick.

I have 3 dogs all with different microchip providers and honestly wouldn’t have had any idea how to update them all or who they were even registered with so this has been a godsend! So easy to transfer everything over and the smart tags are fantastic! Special thanks to Holly for helping me tonight by email :)

Excellent and fast communication to sort out our rescue doggy! Holly Thompson was fantastic with her responses and was able to advise of my questions!

It is so important to keep your pet safe so found Pet Database to be very useful and easy to use. Plus when I did need to reach out for support and help, I found Holly, one of their staff, to be brilliant, friendly and quick in resolving my issue. Would definitely recommend using Pet Database to register your pet.

Total scam didn't realise I had to pay, which I won't be doing!!! I thought it was a free service please remove my account

Great communication, especially from Holly who has kept me in the loop and kept our pets details up to date.

Holly Thompson contacted to ensure the request for my dogs data to be transferred over to new owners was okay, great service they keep everything up to date and it’s nice to receive these messages from staff an not automated message , thanks again holly great work

I recently sold my beautiful dog and wasn't sure how to change ownership but tanks to rate pet database it went very smoothly

Holly Thompson was very helpful in changing over the information quickly and efficiently. I am glad they contacted me just in case I had lost my pet

Really helpful, quick response to emails, helped me from start to finish. Holly T was extremely helpful! Couldnt praise her enough for her assistance and kindness

Easy to access and input information
Customer service is great also

I had a problem tracking where my animal was registered and Pet Database responded quickly to my questions and resolved the issue I was having very promptly. Thank you to Holly Thompson for guiding me through the process and keeping me updated by email.