Pet Database Reviews 625

Got my pet registered a month ago. Tried to use the £5 voucher code for first time but was told it had expired. The email didn't specify an expiry date, but this was my first opportunity to use it.

Thank you to Holly thomas, who helped us with the smooth transition when we had to rehome our dog. Kept us upto date with what we had to do and how it was going. Simple process a difficult time. Would highly recommend pet database to keep your pet details and owners up to date

Registering my pets was easy and when I rehomed my dog the quickly contacted me to make sure that I had indeed rehomed him. Very professional

A very helpful company. And Holly is very polite and easy to talk to so I definitely recommend for any microchips or ownership transfers

Great experience after having to rehome my dog. I had an email from Holly asking me to confirm if our dog now had a new owner as they were trying to register her and it flagged up with my details.

Holly was lovely to deal with by email and made it easy for us whilst going through the emotional process of our now previous dog, not getting on with our resident dog. She was very polite and would highly recommend using Pet Database

Straight forward and easy and Holly Thompson was especially helpful

Fast , efficient service of transfer of pet registration. Holly was fantastic and kept me updated on the process. Many thanks

Very easy to set up and tansfer ownership very quick responce to emails

A great service from Holly, she help me update my pet ownership database with ease and quick responses and now I can finally relax that my baby girl has all the right information up to date. Thank you Holly, you are a star !

All went through ok thanks to help from Holly Thomson who sorted out change of name for my dog

Holly Thompson has been amazing in helping me get my dog’s microchip sorted. I highly recommend getting your pet’s microchip details up to date

A week after moving house and I'm still wading through boxes and updating personal details! What a joy it was to speak to lovely Holly at Pet Database this morning who really put my mind at rest by ensuring that our two senior cats have had their microchips updated on their database after I'd got a bit lost and registered one on a different site for some reason! 🙀
Thank you Holly, you made my day!😺

Very helpful customer service.

Easy to use service and very handy smart tags to link to your dogs microchip to be scanned in case the dog(cat) goes missing

Holly was very helpful and quick ti help me with transfer my dogs details
Would definitely recommend

Brilliant and so quick with responses

Cannot recommend highly enough

The team was very helpful specially Holly Thompson in transferring the ownership of my cat.I really appreciate her professionalism and support.

After two smart pet tags arrived, I realised that I had made a mistake in ordering a second one. I contacted Pet Database back to explain my error and to request a refund. Aman Purewal who had been communicating with me about my package deal, was gracious and swift in responding to my query, arranged for an immediate refund and in response to my offer of returning the extra tag, said that I could keep it. I am so impressed with the level of customer care with this company, that I am reassured that the service and care will continue throughout my dog's life, should anything untoward happen. Thank you Pet Database! I will recommend to my fellow pet guardians.

We needed help to transfer my pets details over to a new owner we had help from a lovely person called Holly Thompson she made the process so quick and easy and heard back within a day that it was sorted.

Holly was polite and caring about the dogs being on the database correctly