Easy to navigate website to place order. Great specials. Option to add on a direct order that fits my time frame. I did the math and realised that the brand I bought from my local supermarket... Toon meer
Bedrijf heeft geantwoord
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Petdirect are such an incredible company to buy from. Absolutely game changing. Their customer service in store and online is second to none. They offer consultations for your pets and advice, I booke... Toon meer
Bedrijf heeft geantwoord
Great delivery ordered Tuesday morning on my doorstep 11am Wednesday. I found a flea and worm pill Capstar brand fantastic for my fluffy cat Izzy no more fighting to spread fur on the back of her neck... Toon meer
Bedrijf heeft geantwoord
Excellent range of quality product and super quick delivery. Reliable and I love the range on ferry for my puppy as well as the website always works well for my online ordering. Love shopping with thi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, offers exclusive discounts, Airpoints Dollars™ with every purchase, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Contactgegevens
32e Patiki Road, 1026, Auckland, Nieuw-Zeeland
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Uitstekend
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Great pricing and fast delivery
2 juni 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much for the ⭐⭐⭐⭐⭐, John! We're thrilled to hear that you're happy with our pricing and delivery speed. We work hard to keep our prices competitive while ensuring your order arrives quickly. We appreciate your business and look forward to seeing you again soon!
Online service is great
Online service is great, fast and efficient, awesome selection of cat food, best of all our cat loves what we get for him.
5 juni 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much for taking the time to leave us wonderful, Carol! We're thrilled to hear that you're happy with our online service and that your cat is enjoying their food. Fast and efficient delivery combined with a great selection is exactly what we aim for at Petdirect. We really appreciate your business and look forward to continuing to keep your furry friend happy and well-fed. Thanks again! 🐱
Fast reliable delivery
Fast reliable delivery, good products and range of products.
5 juni 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much, Sandra! We're delighted to hear that you've had a great experience with us. We're proud to offer fast, reliable delivery and we're glad our product range meets your needs. We really appreciate your business and look forward to seeing you again soon!
Great prices and fast delivery
Great prices and fast delivery, thanks so much
2 juni 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much for taking the time to leave us a review, Siné! We're delighted that you appreciated both our competitive pricing and speedy delivery – getting your pet supplies to you quickly is something we really pride ourselves on. We hope to see you again soon!
Great firm to deal with .good prices…
Great firm to deal with .good prices and super fast delivery. Good delivery information and follow up from you .cheers
1 juni 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much for taking the time to leave such a wonderful review, Kevin! We're thrilled you appreciated our competitive pricing and speedy delivery service—keeping customers informed every step of the way is something we're really proud of. We look forward to helping you with your pet's needs again soon!
Good priced and very quick delivery.
Good priced and very quick delivery.
28 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much for taking the time to leave us a review, Rene! We're thrilled you were impressed with both our pricing and delivery speed—getting your pet supplies to you quickly is something we really pride ourselves on. We hope to see you again soon!
I always have a quick response and…
I always have a quick response and delivery is very quick. Products are well priced. There is also a lot of variety to choose from with good information about ingredients and other product related information.
28 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much, Moss! We're delighted to hear that you're enjoying the quick responses and speedy delivery – getting your pet's essentials to you promptly is something we take pride in. We appreciate you highlighting our product range and ingredient information, as we believe pet parents should always know exactly what they're giving their furry friends.
Really speedy delivery
Really speedy delivery! Doggies happy with their new biscuits.
29 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much for the lovely review, Haley! We're thrilled to hear your doggies are enjoying their new biscuits and that the speedy delivery worked perfectly for you. We look forward to serving you and your pups again soon!
Great flea etc treatment
Delivery service no waiting flea treatment is also good 👍 price excellent
27 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much for the fantastic review! We're delighted to hear that you appreciated our quick delivery and that the flea treatment is working well for your pet – those speedy turnarounds and quality products are exactly what we aim for.
Antwoord van Petdirect
Thank you so much for the five-star review, Leann! We're thrilled that your delivery experience was both fast and reliable—that's exactly what we strive for every single time :)
My orders arrived in time
My orders arrived in time
Hasle free shopping.
My girl loves her dry food
30 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much for the lovely review, Marianne. We're thrilled that your orders arrived promptly and that your girl is enjoying her dry food—that's exactly what we love to hear. We really appreciate your business and look forward to serving you again soon!
Amazing service
Amazing service. Next day delivery was very unexpected as we are rural - especially when I purchased around midday.
26 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much, Linda. We're thrilled that our next-day delivery reached you so quickly, especially in a rural area—that really means a lot to hear. We appreciate your business and look forward to serving you and your pets again soon!
Great product range
Great product range, good prices and fast delivery.
29 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much for the lovely feedback, Gemma! We're thrilled you found exactly what you needed at great prices and that your order arrived quickly. We look forward to helping you and your pet again soon.
Fast and reliable delivery
Fast and reliable delivery. Thank you!
28 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much for the kind words. We're thrilled that your delivery arrived quickly and met your expectations. We really appreciate your business and look forward to helping you again soon!
Great range of products
Great range of products, large open store, super friendly helpful staff!
19 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much, Ella. We're thrilled you enjoyed exploring our range and that our team made your visit such a pleasant experience. We love creating a welcoming space where customers and their pets feel right at home, so your kind words truly mean the world to us!
The product we ordered is helping our…senior dog
The product we ordered is helping our dog with walking and movement, whereas he had a little difficulty. We will be ordering more and grateful for the Auto delivery.
Communication is excellent keeping us informed of delivery. Very quick service. Thank you
22 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much, Raewyn. We're delighted to hear that the product is making such a positive difference to your senior dog's mobility and quality of life—that truly means the world to us. We really appreciate your kind words about our communication and service, and we're equally glad that Autodeliver is working well for you. We look forward to supporting your pup's wellbeing for a long time to come!
A very reliable business!
28 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much for the kind words! We really appreciate you choosing Petdirect and we're delighted to have earned your trust as a reliable partner for your pet's needs.
The ease of setting up an account and…
The ease of setting up an account and the quick delivery of my order. The products are quality and comparable to other competitors from what I have researched, even cheaper if I pursue the auto delivery option
25 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much, Yvonne. We're delighted you found the account setup smooth and that your order arrived quickly. It's wonderful to hear you're pleased with our product quality and pricing—the Autodeliver option really does offer great value for our loyal customers, so we're thrilled you're considering it!
Petdirect makes it sooo easy to shop…
Petdirect makes it sooo easy to shop for your furbaby. Great range, good prices, fast reliable service. A subscription means that you never run short with food and tge flexibility of being able to change your subscription at any time makes it even more convenient.
28 mei 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much, Jane. We're thrilled that our subscription service is making pet care so convenient for you—it's exactly what we designed it for. We really appreciate you highlighting how easy it is to adjust your subscription whenever you need to, and we're glad the range and pricing are working well for your furbaby!
Antwoord van Petdirect
Thank you so much, Jeremy. We're delighted to hear that you received your order quickly and enjoyed our service, speed and reliability are things we take real pride in. We hope your pet loved what you ordered, and we'd love to help you again soon!
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