I bought a Sleepypod carrier for one of my small dogs. I compared prices and selection with other sites and found PetFancy to be the best. My carrier arrived quickly and packaged well. I have a lot... Toon meer
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You had fast response time and delivery arrived quickly. In the future I will shop with you if you carry the product I'm seeking.
The customer service from PetFancy was perfect. However, the harness itself didn't fit, because the opening for the head was just a little too small. I ordered the harness based on the other measure... Toon meer
Bedrijf heeft geantwoord
Serving both dogs and cats, PetFancy has high quality products at a reasonable price. We purchased a pet harness from them, and it is the only one certified to not break in a car accident. This is ind... Toon meer
Bedrijfsgegevens
- Dierenwinkel
- ook in
- Hobbywinkel
Contactgegevens
2372 Morse Ave Ste 150, 92614, Irvine, Verenigde Staten
- 855-738-3262
- cs@petfancy.com
- petfancy.com
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Hannah loves her new bed
I finally found a bed big enough for my Greyhound to curl up AND stretch out. She loves it. Although I wish the pillow was more stoutly stuffed. When I step on it I step down to the floor. It should be thicker than that for the cost.

Antwoord van PetFancy
Accomodating
Package was returned to sender but they sent it to my new address
Poor Customer Service, Good Product
Placed an order in late March/early April and it was backordered. Only found that out after contacting Pet Fancy in June after not receiving the order. Was told they would be in stock in July and that I had already been notified. Received 'notification' hours after the convo.
Received the package in early August. Was told that all customers waiting on this product would receive a 10% discount for the wait. Still haven't received that.

Antwoord van PetFancy
Recieved late but worth it
I ordered the Clickit Sport and it took a few months to get to me. First my order was backordered for three months and then came in earlier this month. The wait was well worth it. The harness gives me peace of mind and is a secure way to protect my dog.
Best Car Harness
Several dog sites cited tests on auto dog harnesses. This came out on top.That's why I ordered 2 for my dogs. Now to convince them they want to, or accept wearing them.
Excellent service
Very good communication and excellent service. I highly recommend buying from them. I was thoroughly impressed.
Long wait for product!
I like the product but I wasn't told it would take over a month to receive my order. I'm sorry, but that is way too long!

Antwoord van PetFancy
Excellent quality
Very pleased with the product. Excellent quality. I will purchase again.
Fabulous!
The leather dog collars are fabulous! Quality leather collars are almost impossible to find in the beautiful colors you offer. Thank you!
Speedy Delivery and Responsive Customer Service
I ordered the Sleepypod Pet Bed. PetFancy order processing was fast, and delivery was prompt. Upon receiving the package, the box label did not match my order (the color was not what I thought I ordered). I emailed customer service about it, and within 2 minutes the representative explained to me that they had run out of shipping boxes and assured me that the right colored Sleepypod was delivered to me. Overall, satisfied with the pricing of the product, timing of delivery, and responsiveness of the CSR.
ice cream for dogs
very good dogs loved it they did not get sick i will continue buying from petfancy very fast shipping ingrideble there the best
First time purchase - Great experience
Purchased a Sleepypod for my cat and it arrived much sooner than I expected which was great! Came properly packaged and was exactly what I ordered. I found that they had the best pricing after doing some research and the ordering process was straightforward, making it a simple and pleasant transaction. I would definitely use PetFancy again in the future.
Amazing service
I want to thank you for such service! I was looking for the yummy food bowls in blueberry for my dogs. Being that I was scrambling to two of them, I immediately purchase them. Your communication was great and they arrived soone than expected! I highly give you 5 stars for impeccable service! Will be on my favorite vendors for my pets...great job!
i wont order from this company again
i was not pleased with the experience with staff and delivery. item was fine.

Antwoord van PetFancy
Good people to work with, will order from them again!!!!
Excellent products to choose from. Shipping time excellent and prices are outstanding!!!! Very happy with my purchases!!!
REPLY
Oy, my apologies. I misunderstood both emails from you and curli. Disregard my review. <3
Edit: Refund of 3.98?

Antwoord van PetFancy
A comfort place for our dogs to lie
We had a small rug like this that our 3 dogs always tried to get to before the other. We looked to see if there were any bigger and saw a nice large one. Got it quickly and it's quality. They all are loving it and it looks nice. They are nice to throw in the wash and the back will never peel and make a mess. They are very nice rugs and the company really did a nice job of getting it to us fast. Thank you.
Great Service
Loved the little jackets that I bought my puppies. Went by your size chart and it was perfect. Received them sooner than the shipping days stated. Great service. I will be buying from you again.
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