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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They charged my credit card but never shipped my product. Their phone number for service is disconnected. Dont buy from them. They will not address your problems.

Beoordeeld met 1 van de 5 sterren

I ordered the Giant Strategy Stacking Game and the Giant Tower Stacking Game, but instead of receiving the giant versions I paid for, I was sent the small versions of both games. I contacted cu... Toon meer

Beoordeeld met 5 van de 5 sterren

I started my interest in pet joy products for my girlfriend's 14 year old Labrador. I ended up getting the hip and joint for him, the Balance probiotics for her 3 year old lab mix and the Thrive vitam... Toon meer

Beoordeeld met 1 van de 5 sterren

i ordered two giant color stack games, which took 1 month to receive, when received they sent me two small games that should cost less than 40.00. I paid 112.00 for two giant stack games. They gave me... Toon meer

Bedrijfsgegevens

  1. Dierenverzorgingswinkel

Geschreven door het bedrijf

Pets are happy! It's our mission to help you keep them that way!


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

163 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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1,7

Alle reviews

(163)

5 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The best!

I am super excited to get Tillie’s package! Everything went smoothly today and I look forward to seeing how much the products help my fur baby. She deserves the very best and I feel confident I made the right decision with this company!

24 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This website is a total scam

This website is a total scam. DO NOT FALL FOR THE FREE SAMPLE SCAM. I paid $6.95 for shipping of a free sample and NEVER got the sample. 1 month later they charged me $96.95 for a recurring order I never signed up for. I contacted customer service and they told me the order already shipped and that I couldn't get a refund until I receive the product then I can mail it back at my cost. They also told me that the sample had been lost by the carrier... They explained that when I signed up for the sample that I had signed up for the recurring order. If that's the case then the website is a total bait and switch and I didn't read some teeny tiny fine print. Clearly based on the number of negative reviews here that seems to happen quite often so that must mean it is not clear on their website what you are agreeing to.

In addition to the fraudulent charges, when I reached out to customer service the person who emailed me back was incredibly rude and told me that I was the one being rude and that "You get more bees with honey," and literally laughed in my face at my complaint. I absolutely have a right to be upset when a company misled me and then stole my money......

Bottom line, just stay away from this company at all cost. Poor business practices with even worse customer service.

ALSO I reported them to the FTC and anyone else who has had a bad experience should also do this!

24 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The probiotics works great but I only…

The probiotics works great but I only ordered the free bottle. The company charged $96 to my debit card.
This is bullsh#t. Pet Joy needs to put up front how they will charge you $100 for products you haven't ordered. Rather than put this in disguise in the Terms and Conditions. BUYER BEWARE !!!

23 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy

I ordered for the first time and really like my product. They have some good stuff

11 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I didn't order

I didn't order! I didn't get a free sample! I canceled as soon as I saw the charge on my credit card and when I finally got a person on the phone, after canceling online, the guy said he could not do anything except give me 35 percent off? He said I got free samples? No! He said I ordered over a month ago? Nope! They got my Credit card number because it was stored on my computer, I did not order! I asked the dude for a tracking number for the order he was not able to stop from coming to me? No tracking number?
These people are crooks!

7 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Grateful

I love that my dogs no longer do the head shaking and biting at their paws. I love the Pet Joy probiotics.

6 december 2022
Review zonder uitnodiging
Logo Petjoy

Antwoord van Petjoy

Thank you for continuing to be a part of our PetJoy family!

Beoordeeld met 5 van de 5 sterren

We have just started Pet joy

We have just started Pet joy! I am praying this works for my little Yorkie. She has suffered enough with yeast and itchy skin. Debbie Barbee

5 december 2022
Review zonder uitnodiging
Logo Petjoy

Antwoord van Petjoy

We are here to answer any questions you might have. Thank you!

Beoordeeld met 1 van de 5 sterren

I ordered the vitamins & hip & joint & received 1 bottle of vitamins & 6 bottles of hip & joint & few days later received 3 more of hip & joint!

I ordered the ivitamins and hip and joint for my small, old dog. When received, I had 1 bottle of vitamins and 6 bottles of hip and joint. I tried getting in touch with this company, but it is impossible to be able to speak with anyone. I then received 3 more bottles of hip and joint! I am really angry that I cannot speak to anyone at this company to straighten out my order! I now have 9 bottles of hip and joint and 1 bottle of the vitamins! This is ridiculous and they better not be charging me again! I want them to get these bottles of hip & joint back and give me my vitamins for my dog!

19 november 2022
Review zonder uitnodiging
Logo Petjoy

Antwoord van Petjoy

We are available by email and phone 7 days/week. We spoke with you on 12/5 and 12/6. We have attempted to assist you and have requested more information from you. This information was not provided.

Beoordeeld met 5 van de 5 sterren

Very impressed

Very impressed. I will start ordering more for my Bella. The rewards will make it possible on my fixed income. She is 12y/o, 93# and takes several medications due to bilateral torn ACLs and arthritis. Thank you

4 december 2022
Review zonder uitnodiging
Logo Petjoy

Antwoord van Petjoy

WOW! Taking care of pets is no joke. That's why we're here. Please reach out if you have any questions!

Beoordeeld met 5 van de 5 sterren

I love it…

I just found this website and I love it already 😸

4 december 2022
Review zonder uitnodiging
Logo Petjoy

Antwoord van Petjoy

Thanks Steve! We are happy you're happy!

Beoordeeld met 5 van de 5 sterren

Product is amazing makes Old dogs young…

Product is amazing makes Old dogs young again so far so good

3 december 2022
Review zonder uitnodiging
Logo Petjoy

Antwoord van Petjoy

This is amazing! It is what we strive for here at PetJoy and it is refreshing to hear from customers that are happy with our products!

Beoordeeld met 1 van de 5 sterren

My husband got a “free” sample?- since…

My husband got a “free” sample?- since then they keep sending and billing shipments. After several hours on phone with them he was assured that the “auto ship” was not authorized. So they said sure you can send them back at your expense. Of course they are still sending. Only solution was to cancel his card to stop shipments. This says to us the product doesn’t work and the only way to make money is via scam,

28 november 2022
Review zonder uitnodiging
Logo Petjoy

Antwoord van Petjoy

When your husband ordered, he was asked to accept our Billing Terms & Conditions. This signs you up for a subscription service. We cannot stop an order that has shipped, unfortunately. This is impossible for ALL merchants, and is not exclusive to us. Our policies are all posted on our website. The product does work. Thank you

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