Petjoy Reviews 

Ordered because of the advertised "free trial". After placing my order I read that it could take up to six weeks to see a difference but your subscription starts in 21 days or you have up to 21 days to cancel. Cancel anytime for any reason is what it says. I tried to call and cancel because I won't have enough time to try it out. The order had already been shipped, I understand so I'll keep that but they're refusing to cancel the subscription because I didn't try it! Offering to extend the trial is not good enough. If that was the case you should have a trial long enough to actually see results. Why say you can cancel anytime for any reason then give me a crap reason for not letting me cancel? My name is clearly on my review. I spoke with a representative on 11/30/22 4:47 pm est. There isn't a clear way to cancel on the site. That reply is bogus and maybe your reps should be trained better.... They keep updating with lies. I never asked for a refund. Changing the date was offered as an alternative to canceling because she said I can't cancel the membership per company policy. I know you heard that in the recording. Everyone stay clear of this company. They're frauds. There person replying is a liar.

I received a free bottle of the Pro Digest & a free bottle of the Advanced Daily Multivitamin Soft Chews I just had to pay $6.95 for shipping. The Pro Digest really helped my dog with his scratching and biting. I cancelled my order in time and then received an email stating they had shipped another order to me. I was able to contact them by phone & she verified that was a default email and no shipment is coming. I just had to wait awhile to speak to someone from the US and not a foreign country. I recommend this product.

This company is a scam to get your card information DO NOT GIVE THEM INFO

These scammers spammed me with emails offering free samples which I did not sign up for. Yet my credit card was charged. Looked up the company and the telephone number. Their phone service diverts to text msg then to their website which basically loops on the subscription page and you get nothing. Email them and you will get nothing! These are fraudsters pulling a scam using pets as cover. Bad karma will shut down these A#$%%@

After receiving my first order, I canceled my subscription via the help.petjoy.com website. My first order was the free sample and I ordered 3 more bottles along with it. I immediately canceled the subscription showing 3 more bottles pending shipment. About a month later, I received 3 more bottles. I can see why so many people get upset at Petjoy.

I have not yet received my order from Petjoy but once I do, I will write a review about the products. This review serves more as a highlighted suggestion on how Petjoy can improve the experience that they offer customers/potential customers. I believe they made it clear that once you order your free sample, you will be charged a monthly subsciption fee if you do not cancel the service within 21 days of your sample order. That's great. My issue, is that they direct you to visit a help page where there is no option to view or modify your subsciption. There's a button labeled, "Orders & Subsciption", but once you click it, all you will see is your order history and status. This feels dishonest. It seems as if they make cancelling or modifying your subsciption more difficult than it needs to be. The fact that an actual link to view your subsciption is nowhere on the customer account page, makes me feel like Peyjoy is trying to keep their customers in the dark so they can at least receive the first $90 payment that will be charged after 21 days. I have emailed them asking to cancel but have not heard back. Petjoy, I don't know if you need to hire a new PR person, but you need to do something. The image that you are creating for yourself is one that is sneaky and dishonest. It's not a good look.

Just have not received my product sent email before the deadline to cancel and did not get a response. Would just like a chance to try product.

Please cancel any further orders. I have one little dog and have enough vitamins to last for the next year or so. Also I have a hard time getting him to take the vitamin. Thank you.

I ordered a free trail and paid the 6.95 shipping. I wanted to just try it. About a week after I got the sample. My PayPal account was charged $90.00 automatically. I never gave them permission to charge my acct and barely tried it on my dogs. Now I have to dispute. 90.00 is a lot to me. What gave Pet joy a right 5o automatically charge my account. BEWARE OF GETTING A FREE SAMPLE. They empty your account and rip you off.

Beware of sales tactics claiming you get free products. I tried the buy 5 get 5 free, and was charged at a reduced rate for all 10. What should have been 5 canisters at 21.50, and 5 free. Turned to 10 canisters at 21.50.
Thankfully I looked at the amount due before ordering. Just make sure you're getting what you order and aren't surprised.

IT IS A SCAM . THEY ROPE YOU IN AND THEN THEY TAKE $90 OUT OF YOUR ACCOUNT AND I HAD A HARD TIME GETTING THRU TO THEM AS ONE NUMBER THEY POST IS NOT A WORKING NUMBER. WANTED TO STOP THE SHIPMENT BUT WAS TOLD IT WAS SHIPPED ON THE FOURTH....THAT WAS A LIE AS THAT WAS A HOLIDAY.....THEY DO NOT WANT TO HAVE ANYTHING SHIPPED BACK TO THEM.....A SCAM POS COMPANY

I too say buyer beware and I canceled the orders as soon as I realized what had happened that I did not authorize so when the packages came I refused them.
I refused 2 of them. I was charged $29 99 for them and I have yet to receive my refunds
I did pay the $6.95 for the sample although my dog is allergic to molasses I could not use them So I passed them on to someone else but it's true I did agree to the $6.95 but I didn't agree to any continued shipping of more product. So where's my refunds I don't want to have to go to the Better Business Bureau but I will if I have to it's so wrong. The thing with this tactic is that even if the product is great & they want to use it, you've lost respect for bad integrity so won't buy because of. Re think your bad marketing strategy.. Give me my refund.

When you order your "free" 30-day Supply for $6.95, after 21 days PetJoy.com will charge your credit card $29.99 for another order and continuously send you monthly orders until you cancel.

This was done, all without my authorization, because I didn't see the small print that indentured me into making $30 per month payments to Petjoy forever.

Petjoy's vitamins made my dog sick. Within a few hours after giving him the first one, he developed itching and acted like he was in pain. Day number two, same thing, threw the vitamins away.

Petjoy's hyper-aggressive marketing practices make me question, why not let the vitamins sell themselves if they are so great? Why ask, "Are you sure?", six times, lowering the price each time, before you let someone cancel their order?

I definitely would not trust my credit card to them, again. Buyer beware!!!

I definitely bought it from PetJoy.com. I have receipts. I have my credit card statement - it says PETJOY.COM

BUYER BEWARE!!!

I'm not sure about this company I have made a purchase for the probiotics and the joint supplement but I can't find my order status or see if it's been shipped or anything don't know how long it takes to receive the products but I'll wait a few more days and hopefully the come in

I ordered some dog-itch supplement from an ad i saw on Instagram. I included a bottle of multi-vitamins. Unbeknownst to me, they put me on a subscription plan. So after receiving the next shipment, I went on their website and cancelled future deliveries and had my bank note a "do not pay" future charges on my credit card account. I was told this is now common practice so beware! Last time I buy anything through Instagram. The world seems to be full of scammers!

I'm grateful that a friend recommended PetJoy for my 17lb, mini golden doodle. It’s now the only vitamin we feed Louie and he loves it!
Normally we'd have to bury vitamins and other supplements in either his meal or peanut butter...but no need with these. He actually thinks they're normal treats. I'd highly recommend for any dogs. Our neighbors got some for their 70lb. shepherd/husky mix.

My dog loves the taste. He is sort of picky, so when he went for the soft chew like it was a treat, I knew these were going to be great. He has hip dysplasia and after 30 days I saw him get up and down easier. He is happier and I think the Hip & Joint care soft chews are helping take down his joint swelling. Overall it has worked for my dog so far and he has been taking it for 45 days.

Absolutely LOVE this company and their products! The service they provide has been amazing and I have seen amazing results from these Multivitamins in my older dog. More energy, much less itching and scratching and overall better health! Thank you Petjoy!

I have a Boston terrier that was hit by a car, broke his hip and leg and we tried so many things after he recovered to help him with his diet and joints. Got both the hip and joint and multi vitamin treats and he not only loved them. He has been running around better than ever.
Love petjoy for helping bring slater back to his spunky self.
Rick

Charlie lost his leg shortly before we adopted him. We started him on PetJoy's Joint supplement to help his other leg become stronger. You should see this dog GO! I swear he has never missed that leg!