PHC Service Reviews 712

Very profesional. And polite when ringing to make an enquiry and engineers, Do a very good job too.

Ross had got held up, so turned up a little late. We were kept well informed so no problem. He did an outstanding job, worked cleanly, explained the issues, and showed us how to keep our Dysons working better in the future. I would not hesitate to use PHC service again.

Great service, professional friendly technician.

PHC have looked after my Dyson V6 reliably for some years now but this year was exceptional - the vacuum cleaner was taken away, refurbished and returned as good as new!
The engineers and office staff are friendly, efficient, ready to help and make the customer feel valued.
Thank you PHC!

Tom was professional and thorough. He quickly assessed the issues and came up with a good solution. My Dyson is now fully serviced and working again.
Communication was great, service booked on a day and time that suited me. Punctuality was spot on. On the whole I’m really happy with the service.

Arrived on time, really knowledgeable, professional service and excellent customer service. Very impressed.

Efficient and good value service. The engineer, Jon, was clear and knowledgeable. The team communicated well and scheduled in our service quickly. Many thanks indeed!

Ross was on time. Very polite. Quick neat & tidy. Great job 😊

Our first time using this company and I would highly recommend them.Great service provided by Jack yesterday. He actually came earlier than scheduled but the company rang me beforehand to see if this suited which it did. Jack was very knowledgeable about the Dyson vacuum cleaner he serviced and was polite and professional.

Ross was friendly and efficient and my Dyson and Shark machines now look brand new. It was great that he could supply the Dyson parts needed, and the replacement filters for the Shark will be sent to me. Being able to arrange the service at home, and not having to worry about sourcing spare parts, is important to me as I am main carer for my housebound husband. Many thanks to Ross for a job well done.

prompt, friendly, helpful, tidy

Engineer was extremely good, gave good advice and was very friendly

My Dyson DC9 vacuum cleaner was stopping and starting so obviously needed the attention of a qualified vacuum cleaner engineer. It was given a very thorough clean by Ross who expertly disassembled it and cleaned all its numerous parts and reassembled it. It has been working very well since.

Very reliable and professional team very good service

Tom is ver personable and thorough in his work, Very pleased with his service, the vacuum looks like new.

Daniel seviced my DC39 today and l was so happy with the outcome as it needed a few parts. As l told Daniel if l could only get into the main body l would do it myself. He also mentioned that l take out a 2 year service plan as l keep my Dyson too clean. Thank you Daniel for your friendly and professional service today💯

Jon arrived early (good!) and serviced our Dyson vacuum. He was clean efficient amd very polite, what's more he got on well with our dog.
I shall keep this service going as it seems an effective way forward.

My Dyson was sitting in my cupboard until Tom can from Dyson to service my machine.
He smelt burnt and said that I need a new motor which will cost me £150! I said no thank you, I’ll throw it away.
Tom said he could dispose of it for me. We put it in a black bag and no machine and I still had to pay him £39.99 !