PHC Service Reviews 712

Mark the engineer was very efficient and polite. On returning the hoover he explained what the problem had been . Thanks also to the office staff who were also very attentive and kept me updated .Overall one hundred percent recommendation for this company .

Daniel was out engineer today, he arrived on time, he was polite, knowledgeable and helpful.

Jack did an amazing job, very knowledgeable. My Dyson is as good as new.

Ross arrived early, did a good job (though he had to do some of the reassembly a second time) and explained what the problem was and recommended PHC do an annual service. We shall use you again.

As usual, my service engineer Mark was professional and polite..
I have 4 cats and he took the time to talk to them when they got inquisitive.. very friendly man and I look forward to seeing him next year..

Friendly and polite service, reliable and knowledgeable. Arrived slightly early but was no trouble, a good service all round.

Daniel was great. He explained the condition of our Dyson, and what our options were. We went ahead with his suggestions, he had all the parts and the pricing seemed good value. Would recommend

Daniel was on time, very polite and helpful as usual. He was very thorough examining and servicing our Dyson.

I was very impressed with Jon. He was prompt, early in fact, was very efficient. Explained what was wrong and the solution. Would highly recommend this company for servicing and fixing your Dyson. Thank you very much.

Have used a few times now. Great sevice. Can recommend 100%

Fast efficient supply & fit of new handle

Always a great professional team. Today Jack called to service our Dyson. He was polite, knowledgeable and informative.

The engineer, Ross was early. He identified the problem just about immediately and corrected it just as quickly.
Overall, Ross was efficient at his work and very pleasant.
5 star.

Tom was friendly efficient and talked us through every step. Definitely recommend the company and Tom

Engineering was excellent. Thorough and knowledgable

Informative efficient polite young man

The engineer Mark arrived earlier than the appointment time and completed the service within an hour. He was very courteous and polite, at the completion of the service he cleaned the work area, leaving no trace of any debris taken from the machine.

It's a mixed picture. No issues with the work of the mechanic. Efficiency knowledge & tidiness tip top. Also polite.
However the pricing of spare parts is my issue. I was charged £49.99 for a part (exhaust filter) for my Sebo upright X series.
On researching last night I found the exact same on offer from various websites including Sebo and Amazon as well as other dealer companies . Not one charged more than £20 while some were as low as £5.95!
I have called PHC this morning and am waiting for an explanation.

Excellent pleasant efficient service, Miele repaired and good for another 17 years. Really nice engineer. Just excellent service, would recommend PHC to anyone and everyone.