Ross is an excellent engineer, kind and courteous and explained everything he was doing. Our vacuum cleaner needed a repair and Ross said he would keep me informed of its progress.
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Lees wat reviewers zeggen
I cannot recommend this company highly enough. I had my Dyson V15 detect serviced today. Jack the engineer completely dismantled the hoover and cleaned every part of the hoover. I must say the... Toon meer
Bedrijf heeft geantwoord
Lovely engineer, took my near dead Dyson and returned it to as good as new in about an hour! Really knows his stuff . 100% would recommend this company. Everyone friendly and professional 10 out of... Toon meer
Bedrijf heeft geantwoord
What a great company , smart intelligent engineer turned up 15 minutes early , Tyler was his name . Took advantage of the half price service issue . Detected fault had replacement part on the van . Fi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In-home servicing of high-quality vacuum cleaners. we specialize in the servicing and repair of Dyson, Miele, Kirby, Gtech, SEBO and Oreck vacuum cleaners.
Contactgegevens
Verenigd Koninkrijk
- phcvacuumservice.co.uk
4,8
Uitstekend
714 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Efficient friendly service
17 oktober 2025
Review zonder uitnodiging
Antwoord van PHC Service
Hello Kathleen, thank you for your five-star review,
Excellent pleasant efficient service
Excellent pleasant efficient service, Miele repaired and good for another 17 years. Really nice engineer. Just excellent service, would recommend PHC to anyone and everyone.
14 oktober 2025
Review zonder uitnodiging
Antwoord van PHC Service
Thank you very much for your detailed and positive review.
Great service.
Jon was great. Really efficient and friendly. No mess and our machine is again as good a new.
13 oktober 2025
Review zonder uitnodiging
Antwoord van PHC Service
Hello, Anthony, thank you for your positive review.
Excellent service
Excellent service, really good value. Hoover is working like new again. Thanks!!
10 oktober 2025
Review zonder uitnodiging
Antwoord van PHC Service
Thank you for your five-star review, Brian.
Very pleased as always
Jack was very kind and gives great service he really cares about his customers and always give good advice pleasure to have him over
6 oktober 2025
Review zonder uitnodiging
Antwoord van PHC Service
Thank you, Lee, for your very kind review.
Wow I have had the best customer…
Wow I have had the best customer service possible. I have an Oreck lightweight hoover which stopped working and had to have a new motor. This was very difficult to get, whilst trying to source motor
I was kept in touch every step of the way by engineer Tom. I am to say after a while waiting for bits I have my machine back, freshly delivered by Tom, thank you for your amazing service, can highly recommend this company.
12 september 2025
Review zonder uitnodiging
Antwoord van PHC Service
Hello Kathy, thank you so much for taking the time to write such a detailed and positive review.
Our 9 year old Miele C3 Cat & Dog was…
Our 9 year old Miele C3 Cat & Dog was serviced by Ross. In about 45 mins he completely dismantled, cleaned and serviced it. It is restored to its former glory and out performs the new one that I'd bought to replace it. The service was efficient, exceptional value and well worth it. I highly recommend.
28 augustus 2025
Review zonder uitnodiging
Antwoord van PHC Service
Hi PP, thank you very much for your kind review, we are so glad you are pleased with our service.
Really happy with the service
Really happy with the service. My engineer was called Daniel. Very polite and professional. He arrived on time and provided a thorough explanation of which parts needed replacing and why. All failing parts were replaced within 45 minutes. My Dyson looks brand new and is fully functioning again.
1 oktober 2025
Review zonder uitnodiging
Antwoord van PHC Service
Hi Miss J G, we’re delighted to hear Daniel arrived on time, explained everything clearly and had your Dyson back to looking and working like new so quickly. We’ll be sure to pass your feedback on to him – it means a lot to the whole team.
We were very happy with jacks visit…
We were very happy with jacks visit yesterday he explained everything very clearly and couldn’t have been more pleasant to deal with
30 september 2025
Review zonder uitnodiging
Antwoord van PHC Service
Hello Evita, thank you so much for your kind words. we’re delighted to hear Jack made such a positive impression, explaining everything clearly and being a pleasure to deal with. We’ll be sure to pass your feedback on to him.
The engineer was efficient
The engineer was efficient, effective, honest and friendly. He did a great job cleaning and servicing the vacuum cleaners.
16 september 2025
Review zonder uitnodiging
Antwoord van PHC Service
Thank you for your kind and positive review, Paula.
Ross is very respectful of being in…
Ross is very respectful of being in your house. He’s great at talking you through problems with your hoovers and is very Knowledgeable. He also has fantastic customer service which is very rare nowadays.
24 september 2025
Review zonder uitnodiging
Antwoord van PHC Service
Hi Abbie, thank you for your wonderful feedback. We’re delighted to hear Ross’s knowledge and customer service made such a positive impression. It’s great to know his respectful approach and clear explanations stood out. We’ll be sure to share your kind words with him.
Excellent engineer
Excellent engineer , excellent service. Thankyoi
24 september 2025
Review zonder uitnodiging
Antwoord van PHC Service
Thank you for your excellent review, Alan.
Service
Friend & smiling attitude, but professional. Always excellent work & on time
22 september 2025
Review zonder uitnodiging
Antwoord van PHC Service
Hello Anne, We’re so pleased to hear the engineer’s friendly, professional approach and punctual service have made such a great impression. Always happy to help!
What a great company
What a great company , smart intelligent engineer turned up 15 minutes early , Tyler was his name . Took advantage of the half price service issue . Detected fault had replacement part on the van . Fitted our Dyson V15 is now as good as new , purchased service agreement at £8.99 per month , no worries about spending £700 plus on a new Dyson , thank you PHC.
17 september 2025
Review zonder uitnodiging
Antwoord van PHC Service
Christopher you are an absolute star! Thank you so much for your kind and positive review. It is our absolute pleasure to serve you.
Excellent, Professional Friendly service
Daniel was excellent. Undertook a thorough service on my 3 vacuum cleaners, 2 of which required repairs. In addition he explained exactly what was wrong with each machine, and also showed me options for use which I had previously been unaware of. He was very friendly and really helpful. Would absolutely recommend.
16 september 2025
Review zonder uitnodiging
Antwoord van PHC Service
Hello Mel, hank you for your wonderful feedback. We’re delighted to hear Daniel was able to get all three of your vacuums serviced and repaired, while also taking the time to explain everything so clearly. It’s great to know his advice was helpful too. We’ll be sure to pass on your kind words to him and thank you for recommending us!
Couldn’t have been any better
Jon arrived promptly. He introduced himself and had a preliminary look at my Dyson before bringing in his tools. He cleared up after himself very well, in fact I wouldn’t have known anyone had been working there. Before he left he gave me some useful advice about how to clean the filter. All in all a very pleasant and straightforward experience
15 september 2025
Review zonder uitnodiging
Antwoord van PHC Service
Hello Elizabeth, thank you for your lovely review! We’re so pleased to hear Jon made such a great impression, from his prompt arrival to leaving everything spotless. It’s great that his advice was useful too. We’ll be sure to pass your kind words on to him.
Antwoord van PHC Service
You are more than welcome Jane and thank you for your custom.
Dyson Service. My Dyson is working like new and looks…
My Dyson is working like new and looks new as well
10 september 2025
Review zonder uitnodiging
Antwoord van PHC Service
Hello Liz, it is our pleasure to help and thank you for your kind review.
Very good service
Very good service. I noticed a difference after the service to my vacum cleaner.
The engineer arrived on time , explanation were given before and after the service. Options for future service are explained as well.
I will use the PHC Service again .
10 september 2025
Review zonder uitnodiging
Antwoord van PHC Service
Thank you for your detailed feedback. We’re so pleased you noticed such an improvement after the service and that the engineer’s explanations were helpful throughout. It’s great to hear you’ll be using PHC again, we really appreciate your trust and recommendation.
Polite and informative service
10 september 2025
Review zonder uitnodiging
Antwoord van PHC Service
Thank you Anne, for your five-star review.
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