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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I purchased an Iphone X in November for my wife's Christmas present. Everything was fine, but the sound quality on phone calls was poor. Contacted Source, who said that I could return for repair... Toon meer

Beoordeeld met 3 van de 5 sterren

Purchased a refurbished iphone from Back Market, they used Phone Source to repair. Day two phone was dropped from armchair height. The phone popped in two, no scratches , no splitting , just popped. I... Toon meer

Beoordeeld met 1 van de 5 sterren

This company is run by a complete con artist, thieving scammer Umar Zaman. Scams people out of their property by making bogus offers on Phones2Pounds website, then revises the offers drasti... Toon meer

Beoordeeld met 5 van de 5 sterren

the site was easy to navigate, prices were clear. the delivery was incredibly fast, and the phone itself i chose the good condition option and the phone looks brand new, turns on fine and came with a... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoon winkel
  2. ook in
  3. Mobiele telefoon reparatiewinkel

Informatie afkomstig van verschillende externe bronnen

We pride ourselves on providing the best quality devices for the best prices. Our best price promise guarantees that you will always pay the lowest price available online!


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

82 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(82)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, phone is better than what I thought I would be getting , even got a free case with it . Would definitely recommend

31 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My go to company for phones.

Excellent service, bargain prices and eco friendly. Purchased from this company multiple times. They go over and beyond for their customers. I’ve never had any issues getting in contact with them they are always very responsive. I’ve recommended family and friends to them all whom are extremely pleased with their purchases.

Keep up the great work.

28 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

1st time buying a refurbished phone

1st time buying a refurbished phone. Glad to say I’ll never be buying new again! I’ve got 3 kids to shop for at Christmas time and knowing I can get reliable phones for half the price is amazing value for money!

14 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m not one to usually leave reviews…

I’m not one to usually leave reviews but I was genuinely impressed with the quality and service. I ordered my phone on 9th December and paid £7.99 for the express delivery option. Received my phone the next day and it came with a screen protector fitted as well as a charger. Cost me a fraction of buying new and my daughter will be over the moon!! Thank you x

14 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bargain for money

the site was easy to navigate, prices were clear. the delivery was incredibly fast, and the phone itself i chose the good condition option and the phone looks brand new, turns on fine and came with a charger, it's been worth every penny. this will make a teenager very happy this christmas, i'v already recommended this site to some friend and will be a returning customer. Kind regards

26 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brought two phones from them!

Brought two phones from them. Both iPhone 8 Plus for my sisters. One was upgraded to the limited edition red and both with 100% battery. Not only that the guys came to my house and even fitted new screen protectors and showed me the phone and let me test it out. 100% would recommend anyone to use them.

18 oktober 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Complete scam of a company out of pocket more then £500 lies all over website

Sent me two phones never stated on the website they weren’t original apple batteries in the phones and the screens aren’t original apple screens either, requested to return these they did not provide return label so paid Royal Mail first class, how ever they now state they’ve not received them and won’t be refunding me, *court case pending.

It’s fine we will see you in small claims court our claim is in the process ;)

Scammers avoid

22 september 2021
Review zonder uitnodiging
Logo Phone Source

Antwoord van Phone Source

Hi Louis,

Thanks for getting in touch with us regarding your order.

I can see you ordered your device after discussing in depth with one of our customer service agents regarding the options you had which fitted your budget.

The chat transcript shows a conversation lasted between 13:46PM till 14:50PM. In which time you discussed a lot of options regarding the type of device and your delivery options. Our agent made stock available for you to purchase even though it had not yet been listed as live on our website.

You asked regarding the Face ID feature and if it would be working to which you received the correct responses. After receiving your handsets you raised another chat in which you mentioned the phones had new batteries and new screens and as they were not genuine apple replacements you were not happy.

Our website clearly advertises that we sell refurbished devices, and hence the massive saving in price - this is the benefit of purchasing refurbished / used devices as they help to save you money, as well as protecting the planet.

You decided to opt for a return for a full refund, which we were happy to offer. You then claimed to have posted the devices back to us, and asked for a refund. As we had not received any devices back, we asked for the tracking number so we can check on the status of the return. We were then informed that you did not have a tracking number so we were unable to help you any further at this point.

If the roles were reversed and we told you your items were delivered (without any proof) and you physically did not receive them, we are sure you would not be too happy.

Kind Regards,
Phone Source

Beoordeeld met 5 van de 5 sterren

Just picked up my new phone from their…

Just picked up my new phone from their store. The young man who served me was very helpful and even put on the screen protector for me. I even traded in my old phone with their other company so I only had to contribute a small amount to my new phone. Overall superb service. Hope to use again in the future.

8 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service very helpful and fast delivery!! The phones in excellent condition. I'm really happy with my purchase highly recommend.

7 juli 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The young man was quite helpful and im…

The young man was quite helpful and im happy the with the service

7 juli 2021
Review zonder uitnodiging
Logo Phone Source

Antwoord van Phone Source

Hi Milton,

Thanks for your purchase earlier today. I can see you have left us 3 starts which is very unfortunate - it appears that this may be done in error as you have not stated any complaint in your review. If there is any problems please do let us know and we would be happy to help!

Kind Regards,

The Phone Source Team

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