Brilliant company. Phones always come in pristine condition to say they were once used. My only problem is battery life. But I think that's ultimately down to iOS 26. Always quick to sort out re... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Pricing is good, delivery is fast. iPhone i bought here doesn’t work properly and it is hard to test it in only 30 days they give you as refund period. The internet connection is not reliable an... Toon meer
I requested a "good" iPhone it's a 12 Pro Max it's in really good condition just a microscopic mark where the previous owner he'd a case fitted. It had been fitted with a new battery. It arrived in l... Toon meer
Excellent. I purchased the iPhone 13 starlight refurbished at very good condition size 128 GB. It was amazing it still feels brand new and crystal clear and I am very happy it arrived the next day aft... Toon meer
Bedrijfsgegevens
Info over phonesdirect.com
Geschreven door het bedrijf
PhonesDirect.com is the eco-friendly alternative to buying a new phone, we are conscious about our carbon footprint and hope that with shopping with us that you are too. We are one of the UK’s Leading Second-Life Technology companies. Our devices are PhoneCheck Certified and fully Refurbished to the highest possible standards ready to be used straight out of the box. Why not help save the planet with PhonesDirect.com …One phone at a time.
As Good as New
Our Refurbished devices are cleaned and checked to the highest possible standards so that you won’t even notice the difference between Buying from us or buying brand-new, they are tested for authenticity, are securely data wiped, and unlocked so they are ready to be used straight out of the box with any network.
FREE DPD Delivery
We offer a FREE delivery on all UK mainland orders over £100 using DPD for their speed and unmatched reliability
Ultra-Secure Payment options
We’ve partnered with the most trusted secure payment providers including PayPal, Apple Pay, American Express and Visa. You can be confident that your buying experience will be safe & Smooth with PhonesDirect.com.
Thousands of Happy Customers
We've refurbished more than a million devices leaving thousands of customers happy in the process. Have a look at our Trustpilot reviews and see what our customers really have to say about us.
Contactgegevens
Verenigd Koninkrijk
- 0333 344 2460
- help@phonesdirect.com
- phonesdirect.com
Heeft 47% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brilliant company, selling flagships for affordable prices
Brilliant company. Phones always come in pristine condition to say they were once used.
My only problem is battery life. But I think that's ultimately down to iOS 26.
Always quick to sort out returns
Don’t pay for "premium" if you value…
Don’t pay for "premium" if you value your time. This company has no concept of goodwill; when their service fails, the burden of fixing it falls entirely on the customer. Save your money and your sanity—go with a competitor that actually prioritizes customer experience.
Not working optimal
Pricing is good, delivery is fast. iPhone i bought here doesn’t work properly and it is hard to test it in only 30 days they give you as refund period.
The internet connection is not reliable and all apps take ages to load if at all. All my other devices work fine with the same connections. I own another refurbished iPhone from another online shop which was purchased back in 2022, it is so completely destroyed the internal components are visible and it works 10 times better and faster. Also the battery life was already at 77%.
I’ve been using my older phone outside so I know for sure the phone was faulty from the start but it only started showing symptoms about 20-30 days of very mild use.
The service was great
The service was great. They kept us updated throughout the process until we received the phone.
Fast delivery and your customer care…
Fast delivery and your customer care the guy is very good
Waited 2 weeks just for the to cancel
Good service and customer care.
Phone arrived on time and was in…
Phone arrived on time and was in excellent condition.
So far have not encountered any problems
Phone was as described and in the…
Phone was as described and in the condition expected which was great, as have been disappointed by other companies descriptions of used phones.
This would have been a five start rating had the delivery been the 24hrs I paid extra for, and not the 48hours it took. Might be time to reconsider the courier used.
No problems
No problems
Bought with Clearpay account
Can’t fault the phone purchase
Thanks again
Iphone arrived quicker than expected
Phone arrived quickly for my daughter after her old phone died. The phone itself appears in good order, like new and so far so good. Hopefully the phone will last for some time to come.
Exactly as they said
Easy to buy and arrived quickly....obviously time will tell on the phone itself but as it stands exactly what they said
Broken Long Wait Time
Phone took 4 days to arrive, nothing next day about it … phone condition was better then i imagined cosmetic wise and presented fantastic. Top speaker didn’t work sprang Tuesday after bank holiday gentleman I spoke to said he would arrange for dpd to collect Wednesday and they would send another for Monday/Tuesday which I really don’t think is good enough … I am vulnerable girl living on my own with no phone to access for nearly a week … meanwhile I order my dad a phone before issues with mine and still waiting for that …
Excellent 11/10
Excellent. I purchased the iPhone 13 starlight refurbished at very good condition size 128 GB. It was amazing it still feels brand new and crystal clear and I am very happy it arrived the next day after I purchased it travelled across the country for me and it was packaged well and it was easy to buy. I also got the clear phone case it really is very good I am very happy buying from phones direct and I love that they offer insurance for free 30day trial and was a great price for my order. 10/10 quality excellent refurbished thank you so much! I definitely trust this company/brand would also buy again sometime in the future.
Phone arrived promptly
Phone arrived promptly, generally as described, although for the price I would have expected the battery to have been at more than 83% and dropping, so something to check before purchase
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








