Photoframesandmore Reviews 

268
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always 5 stars with all my purchases. Each frame is the highest standard in terms of quality and finish. They are always wrapped with care and packaged perfectly, I own a small coastal gallery a... Toon meer

Beoordeeld met 5 van de 5 sterren

Very quick delivery of 3 large multi aperture oak frames. The frames were very well finished and it was easy to attach 60 photos of animals taken on a number of safaris to make a wonderful display of... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered tray frame in black for my painted art work. Painting fits perfectly, all fittings provided, very good quality, delivered earlier than estimated time on order confirmation. My picture looks... Toon meer

Beoordeeld met 5 van de 5 sterren

I have used this company several times before &, for a top quality made to measure service delivered to my front door, I don't see that I could do any better - especially at such reasonable prices. My... Toon meer

Bedrijfsgegevens

  1. Fotolijstenwinkel
  2. Houten frame-leverancier

Geschreven door het bedrijf

Small Family Run Framing business based in the UK. We Specialise in Military Medal, Sports Medal, Memorabilia and Flag Framing. As well as suppling a huge range of Multi Aperture frames, Photo Frames and Ready Made Frames. We also provide a range of frames than can be made to your measurement, with our bespoke framing service.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

268 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(268)

142 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good all round service

Good selection of frames to choose from, competitively priced. Ordered next day delivery and frame arrived next day. Online ordering process was easy. Would recommend and use again.

2 oktober 2025
Beoordeeld met 3 van de 5 sterren

Thought it would be better value for money

I liked how easy it was on the website to find the correct size and mount needed. However when the actual frame came I thought it would be more sturdy and higher quality as it was coming from a specialised frame shop.

28 september 2025
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Antwoord van Photoframesandmore

Thank you for your feedback — we’re glad you found it easy to choose the right size and mount on our website. All of our frames are handmade in our UK workshop using real wood. We use Perspex instead of glass (as mentioned in the listing) to keep the frame lightweight, safe to ship, and easy to hang — so while it may not feel as heavy or sturdy as glass, it is still very durable. The mount is acid-free with a precision machine-cut bevelled finish, giving a professional, long-lasting result. We carefully select all materials to ensure both quality and longevity.

Beoordeeld met 5 van de 5 sterren

Efficient delivery

Frame was exactly as described and was dispatched quickly.
Would recommend.

28 augustus 2025
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Antwoord van Photoframesandmore

Thank you for your kind review!

Beoordeeld met 5 van de 5 sterren

An excellent and well made product and…

An excellent and well made product and this company have great customer service too.
When there was a problem with the delivery company they went above and beyond to rectify the problem and made sure I got my order in time for when it was needed. Would highly recommend them.

27 augustus 2025
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Antwoord van Photoframesandmore

We’re thrilled to hear you’re happy with your frame and our customer service. We always do our best to ensure every order reaches our customers on time, and it’s great to know we could resolve the delivery issue for you. Your recommendation means a lot — we really appreciate it!

Beoordeeld met 5 van de 5 sterren

The company went above and beyond when…

The company went above and beyond when a) I forgot to put flat number in address and b) needed the frame asap for my daughter. The frame itself was just what we wanted. Thank you

2 september 2025
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Antwoord van Photoframesandmore

We’re glad we could help get your frame to you on time, even with the address mix-up, and that it was exactly what you wanted for your daughter. It’s always our goal to make sure every order is smooth and stress-free, and we really appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Photo frame arrived safe and sound

Photo frame arrived safe and sound, fitted perfectly to custom measurements for a jigsaw puzzle.

1 september 2025
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Antwoord van Photoframesandmore

We’re thrilled to hear your frame arrived safely and fits your jigsaw puzzle perfectly. It’s always a pleasure to create custom frames that match exactly what our customers need, and we’re so glad you’re happy with it.

Beoordeeld met 5 van de 5 sterren

Good quality

Good quality, as described
Took a bit longer to be delivered as a machine had broken. Was kept well informed

28 augustus 2025
Beoordeeld met 5 van de 5 sterren

Second time buying

Second time I have bought from this company. Great website, easy ordering, safe packaging for fragile items, arrived on time. Excellent product and service. Thanks

5 augustus 2025
Beoordeeld met 5 van de 5 sterren

I ordered a photo frame for a canvas I…

I ordered a photo frame for a canvas I had made for my granddaughter. When the frame arrived it was the wrong size so I contacted Tamara and she had a new frame sent out next day, The new frame fits perfectly so a big thanks to all for their excellent customer service.

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good range of sizes

Good range of sizes . Delivery was good, well packed. The frame I bought was for a 3 photo, 8x8 inch format. This company was the only one I could find which did a good range of different photo sizes. I was very happy with the end result after I mounted my photos

11 juli 2025
Beoordeeld met 1 van de 5 sterren

Item never arrived

Item said ‘Return to Sender’ so acknowledge it never arrived. Because it is lost and we didn’t notify within 14 days we get nothing. Terrible customer service. Evri lost it so we pay for nothing

5 juni 2025
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Antwoord van Photoframesandmore

I want to clarify that we haven’t ignored the situation — I’ve contacted the courier to try to find out what has happened to the parcel. While the tracking states “Return to Sender,” it may have been delivered to a neighbour or held at a local depot — we simply don’t know yet, and we need confirmation before we can issue a replacement.

Had this been raised within our 14-day reporting window (rather than 6 weeks after the expected delivery), we would have had more options available and a much better chance of resolving it quickly.

As a small business, we do our best to help wherever possible, but we rely on timely communication from customers and the cooperation of the courier to put things right. If the parcel is found or returned to us, we’ll let you know immediately.

Beoordeeld met 5 van de 5 sterren

This is my second frame

This is my second frame , love it , easy to understand the measurements and great customer service,

11 juli 2025
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Antwoord van Photoframesandmore

Thank you so much for your lovely review! We’re thrilled to hear this is your second frame and that you found the measurements easy to follow. We’re always here to help, so it’s great to know our customer service made a difference. Thank you for your continued support!

Beoordeeld met 5 van de 5 sterren

Happy

Prompt. No fuss. Missing mount on one frame but was swiftly dealt with. Happy. Will be using this company again in the future.

7 juli 2025
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Antwoord van Photoframesandmore

Thank you for your kind review! We’re glad to hear everything was sorted quickly and that you’re happy with your frames. We really appreciate your understanding and look forward to making more frames for you in the future!

Beoordeeld met 5 van de 5 sterren

Amazing Picture Frames

Picture frame arrived really quickly and is even better than expected. It’s beautiful quality and hangs really well. Would definitely recommend to anybody looking for picture frames.

8 juli 2025
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Antwoord van Photoframesandmore

Thank you so much for your amazing review! We’re delighted to hear you’re happy with the quality and that the frame exceeded your expectations. We truly appreciate your recommendation :)

Beoordeeld met 5 van de 5 sterren

Great service

Fast great service, and well wrapped for delivery

11 juli 2025
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Antwoord van Photoframesandmore

Thank you for the great feedback! We’re so pleased you were happy with the fast service and careful packaging.

Beoordeeld met 5 van de 5 sterren

Always great quality products

Always great quality products, good customer service, prompt delivery and well packaged. Will continue to order from here.

11 juli 2025
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Antwoord van Photoframesandmore

Thank you so much for your continued support and kind words! We’re so glad to hear you’re happy with the quality, service, and delivery. It means a lot to us – we look forward to your next order! 😊

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