I have ordered from photo moon lamp before! I have been happy with my order every single time!! The customer service is amazing, and i just placed an order for another one!! I will be a forever custom... Toon meer
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Lees wat reviewers zeggen
Très satisfaite de mon expérience avec cette entreprise. Lors de mon achat j'ai acheté 3 lampes et l'une d'elle n'avait pas le produit fini espéré. J'ai fait part de mes commentaires aux gens du servi... Toon meer
From beginning to the end, it was an amazing experience. As soon as I bought the gift, I was contacted by Amy to confirm the selection of photo and ETA. The Team was kind and attentive, and the key... Toon meer
I ordered two Spotify glasses for my boyfriend and my friend. They arrived today and they are amazing. I was worried about all of the reviews so I got in contact with customer services and they assure... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Personalized Lover Creative 3D Print photo Moon Lamp, Engraved Lamp - Touch Two Colors. Photo Moon Lamp is unique and personalized, which makes it a perfect gift for a Wedding, Anniversary, Valentine‘s Day Gifts, or as an everyday gift for your loved o...
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Amazing experience
I have ordered from photo moon lamp before! I have been happy with my order every single time!! The customer service is amazing, and i just placed an order for another one!! I will be a forever customer
Super service après vente!
Très satisfaite de mon expérience avec cette entreprise. Lors de mon achat j'ai acheté 3 lampes et l'une d'elle n'avait pas le produit fini espéré. J'ai fait part de mes commentaires aux gens du service à la clientèle et ils m'ont offert un service exemplaire. Merci pour tout!
Absolutely amazing
Absolutely amazing! I have never been so happy with a purchase. This company took an ordinary photograph and made it into something so special that I literally carry it from room to room. I got one for myself. One for my mother. I've told people at work just simply amazing. I will order again!! Thank you!
I had ordered an item from…
I had ordered an item from photomoonlamp but I entered an incorrect address and I emailed Lindsay about my incorrect information and within 2 hours I was replied to and the error got fixed instantly thanks Lindsay you are great.
Pleasure doing business with you.
This company has OUTSTANDING CS!...w/everything, timely response, brainstorming & refund option. Gr8 job Guys.
Guter Kundenservice
Erste Lieferung defekt, schneller Kontakt und Ersatz bekommen. Wunderschönes Produkt, jederzeit wieder.
Wonder customer service!
Originally the order was damaged in shipping but customer service was amazing and a beautiful new product was produced and is on its way! Would highly recommend them as they stand by their product and it’s wonderful!
Beyond helpful and resolving the…
Beyond helpful and resolving the situation . Lindsey has been very helpful with the resolution . Constant messages and quick replies . Thank you so much
I love photomoonlamp now my daughter…
I love photomoonlamp now my daughter can look in the mirror and see herself holding her baby
Amazing
Amazing communication, great delivery time, especially during December and they came out better than I expected. Very grateful!
Very helpful
Very helpful, after ordering I realized my shipping address was incorrect, sent email requesting shipping be corrected and received a response within the same day. Haven't received my order yet but I will review once I receive it.
Took almost a month for anything to…
Took almost a month for anything to finally arrive. When the bag was opened most of the items in the package were broken along with items not even shipped. Customer service sucks never received emails confirming my order. I reached out trying to get anything as proof of the order and they wouldn’t even send me an email. All I got was an email was sent so I asked what is the email address so I can search for it and every time I asked they wouldn’t even send refuse to answer the question. I would not recommend buying from them. It’s was so terrible that I involved PayPal to get the money back.
Best customer service!!
The initial stamp had some issues so I sent the team some photos and we redesigned the image and are testing it now. Can't say enough, how refreshing it is to experience REAL customer service in 2025. THANK YOU Photomoonlamp team
Helpful
Helpful, quick and they even sent a helpful video to help me out which was perfect!
Lindsay is a very supportive customer…
Lindsay is a very supportive customer service who’s willing to give an extra mile to help clients to answer all enquiries. Thank u
Received damaged good waiting on a…
Received damaged good waiting on a replacement
fuss free, friendly
i had to ask the team to change my selected theme color and photos. team was prompt to make changes, thank youuu.
Poor customer service, poor quality product
I was unable to "view" a sample of the finished product after I designed it on line. I immediately sent an email. That email was answered 2 days later, stating to order the item then reply to that email with the order # and they would send me a sample view prior to going to production. I made the order, replied to the email with the order number immediately, was never answered. I thought I was ordering a metal, quality, Lantern. I ordered a White Lantern. What I received is plastic and black. I also had two glass panels with writing on them, two glass panels with pictures. The panels were in poor order. I had to remove the bottom screws, take the lantern apart, take out the glass panels and put them in order where they should have been, screw it back together. The quality of the pictures is very poor and all four panels are printed on sticky paper then peel and stick on the glass. There are air bubbles in all 4 panels that I cannot get out and again the two with the pictures, even if I could get the air bubbles out, the pictures are poor quality. I will not be passing this gift along it would be an embarrassment to myself. Poor customer service, product is terrible quality.
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