Pikl Insurance Reviews 

Keith from Pikl contacted me after I completed the details online. He was excellent; friendly, patient and really helpful. He gave me time to think everything through, called me back as promised, and took the time to explain anything I was uncertain about. I’d be very happy to recommend him.

Just renewed a Pikl policy. The phone service was efficient (no long waits) The call was handled by Leila who was helpful and personable
Gordon Stobart

Probably the best customer service experience I have ever had. Lauren was so professional and the renewal was done so well. Phone answered within seconds!

So pleased to find PIKL as Furnished Holiday let (Air/Booking etc) so difficult to find as standard contents (I have a Leasehold flat where Freeholder insures the buildings) insurance frequently doesn't cover damage and theft by paying guests nor personal and staff legal lability. Previously had to track down independent brokers . But now Pikl are on Go compare so found them and saved a 30% increase on this years renewal for a smallish contents value. PIKL's cover is extensive and superior to my previous one that had lots of 'what's not insured' conditions. So well pleased.

Excellent service as ever from Pikl Insurance today when I enquired about my renewal quotation. The representative I spoke to called Leila, was very approachable and put me at ease whilst being very professional, she read out all the legal requirements but kept stopping and checking I understood what was being said and inviting questions if I was uncertain. I would be very happy to recommend Pikl insurance company.

An easy call to make to renew my home insurance, Layla was very helpful in all respects. A well explained policy that suits my needs, thank you

Just the worst experience. Had some serious problems by this company'sincompetence. Terrible s
decision making by management team

Layla call handler was very helpful and understanding and easy to interact with.

Kind helpful and got the job done. Thanks team

Excellent service from Rebecca who explained everything clearly and obtained the insurance I needed.

I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service.
Unfortunately, Policy endorsements were not acceptable to me , So I had to cancel. I got a better deal somewhere else. I received a full refund and the process was easy and smooth.
People I spoke to were polite, understanding and helpful.
Although, I didn’t get policy suited to my needs, but my experience was excellent

So easy to do and all paperwork emailed within 24hrs

Quick, responsive, clear, good value. Not like our current insurer who we've been talking to for weeks who have missed their own end-of-policy renewal date and not even provided a quote.

Quick, easy helpful, good value for money. Lauren was polite, helpful and efficient. When we hit a bump with a specific clause she found a different provider very quickly

PIKL are excellent. I needed to inform them of a temporary change in circumstances relating to our property insurance. The help I received was clear, friendly and professional. Additionally, they made a change to the policy to ensure that cover continued and in this instance that involved zero extra cost. Thanks PIKL. No hesitation in reccomending.

A breath of fresh air when I was getting so confused with different insurance for starting a holiday let. Keith was excellent at guiding me through the options and explaining them to get the cover I needed.

Just taken out Top Up and experience so far has been great. Great, friendly service.

Excellent service from all at Pikl. The most courteous and patient service I’ve experienced from a company in a long time.
Thank you for making my letting insurance quest, an easy one.

Simple and great value but above all met our requirements.

Insurance for a holiday let is a minefield. Keith at Pikl helped us navigate what we needed and explained how it works. The expert advice made it easier than it might have been. Would definitely recommend them.