Pipe Perfect Norfolk Ltd Reviews 

I had a great experience with the Gareth who replaced my old boiler and fixed the new one. He arrived right on time and finished the job exactly when he said he would. He was friendly, professional, and took the time to explain everything clearly so I understood what was being done. He even went the extra mile to fix an issue with the boiler flue, which I really appreciated. Excellent service from start to finish ,I’d highly recommend him!

Gareth installed new boiler on behalf of British Gas. He was punctual and carried out the work in a professional but friendly manner. Everything was left clean and tidy and operation instructions explained. We would not hesitate to use him for future work.

Very disappointed with every aspect of the job by Gareth. After the positive reviews on here, it's a bit of a shock. It wasnt the most straightforward job with parts missing initially, which meant a delayed installation. However, I believe this affected the workmanship of the job as it was moved to a Friday afternoon and I got the impression that Gareth could not finish the job quick enough. He installed new standard heating controls, which was explicitly NOT requested as I sent information to Gareth by text with information required to reinstall my smart controls. He then told me it would be so much easier if the standard controls were left. This left me speechless. Easier for whom? I spent over £250 on my smart controls and he was going to throw the hub into the rubbish. Then he reluctantly 'reinstalled' the hub, no checks were made on thermostatic valves. Thus the next day I heard something fall down in my boiler cupboard and it was the hub panel. Thankfully, it was not broken. Just shows how quickly Gareth wanted to finish the job that he couldn't even screw the panel back on properly. There was also a leak in my loft during installation. I'm going to give the benefit of the doubt as he seemed genuinely surprised by this, but the cause was not explained to me and I was fobbed off by being told all was fine while water was pouring out into my garden and subsequently leaked through my ceiling. They were asked by Heatable to return to remove the tank to complete the job but it was very obvious that Gareth had no intention of returning. Been told by an engineer in a subsequent visit to complete the job that further mistakes had been made such as installing the magnetic filter upside down and not installing a fuse spur to comply with regulations. However, Heatable checked that a photo had been sent by Gareth in the job report of my new fuse spur. Hmm. A very poor experience and based on talking to Heatable, they were not impressed either. One positive, Sam was very friendly and pleasant during the install and when returning to patch up the mess in the loft and on the ceiling.

New boiler fitted efficiently, great workers. Tidy and helpful, even went out of their way to help with another small task. Great company.

Competitive price. Clear communication whilst on the job. Work carried out to a very high standard. Would recommend!

New Boiler fitted solely by Gareth who was polite and friendly but very professional and worked to a very high standard. First class, thank you very much.

Worcester bosch combi boiler installed as a replacement for an old ideal mexico boiler.
The work was carried out in a very professional manner by a friendly and helpful team (Gareth and Pete) and on completion of the installation Gareth gave a full and detailed explanation on the operation of the new system. The site was left clean and tidy. All of the above was completed at a very reasonable and competitive price. I would have no hesitation in employing the services of pipe perfect again in the future.

Would highly recommend Gareth. He sorted some long-running issues with our heating system quickly and efficiently, as well as servicing our boiler, all for a very reasonable price. We’ll definitely be using him again!

Can’t rate Gareth enough. On time, brilliant job installing our new boiler, set up our hive thermostat and demonstrated how to use it. Did a fantastic job, clean, tidy and so helpful. Definitely deserves 5 stars!! 🌟

Gareth is really likeable, friendly and professional. He explained things well, was contentious and worked really hard. The work was carried out in a timely way to a high standard and he also left things tidy.

Gareth has just installed a new Hive thermostat for us and has done a brilliant job! Helping with a tutorial on how it all works. Just brilliant - thank you so much.

Also installed a whole new boiler for my elderly mum and went out of his way to make sure she had heat and hot water at the weekend when it all went pop!!

Would highly recommend! Thank you so much Gareth! You’re brilliant!

Right from the start Gareth was 100% professional. He answered his phone, he came and did a totally professional job, giving great advice and was much less expensive than I thought he was going to be. I would wholehearted use him again . On this occasion he serviced my boiler, fixed 2 radiators and installed HIVE… brilliant job :)

Fitting our new gas boiler went very smoothly and the job was completed to a high standard. From start to finish everything was explained to our complete satisfaction.

Gareth fitted a new boiler for me and comes back to service it every year. During the installation Gareth was left in the property alone. Very Trustworthy, nothing seemed like too much trouble. Top guy, very reliable.

Gareth has just finished fitting my new boiler. He has done an amazing job, so efficient and exceptionally tidy.

He took time to talk me through how everything works, answered my stupid questions with compassion and was very aware of not disturbing me whilst I was working.

I felt very comfortable with Gareth in my home, leaving him here alone on day two.

Gareth is polite, respectful and very knowledgeable. A professional and personable chap, who I’d gladly have back (not that I think I’ll need him as he’s done such a fabulous job!)

Would highly recommend!

Gareth is a lovely chap and did a most excellent job installing my new boiler. He is very hardworking, professional, polite, and tidy. I wouldn't hesitate to recommend him

Gareth spent 2 days with us last week installing our new boiler. Due to circumstances beyond his control with another contractor our install was delayed from the morning until the afternoon, but what really impressed was that Gareth contacted us immediately to advise what was happening and why, and kept us updated throughout.

Once the install was underway he progressed the job to completion with seamless efficiency and it was actually a pleasure to have him on site as he was a really nice guy, personable, friendly and always polite and knowledgeable.

We were very happy with the install, our house was left tidy at end of the job and Gareth took the time to explain everything we needed to know about the boiler (even suggesting I film him explaining how to top up the pressure on the boiler). He also left his number and said we could contact him anytime if any questions or issues - and it was obvious that he meant this.

I would have no qualms whatsoever in recommending Gareth - he is a genuinely good guy and obviously good at what he does.

Mike Jackson
Watton, Norfolk

Gareth was absolutely brilliant from start to finish! Tidy, efficient, and a pleasure to have around. 100% would recommend to a friend.

The engineer Gareth Searle spent 2 days fitting our new boiler and completed a very professional job. In addition he was a pleasure to have working in our home.