PITS Data Recovery Reviews 347

Excellent service, very friendly and professional.

Custer service was great.

I lost all of my 2TB external hard drive data beyond the scope of recovery, PITS Data Recovery was able to recover everything. Customer Service answered all of my questions and explained the process clearly. I was comfortable sending my external to them and confident in their process.

The PITS team is great, they managed to recover all of my files, and quicker than expected too! Samuel is amazing and helped accommodate me very quickly in terms of my needs!

1st, Kevin has been amazing! He patiently, clearly, kindly answered all my many questions. He walked me through the steps and he answered my calls and emails quickly. Without his assistance, I would not have sent my drive to you or anyone for repair and retrieval. He even answered my cloud storage questions. What a relief!

2nd, ?Ella (think that was her name) was very helpful to me as I checked for my pictures today during the onlineviewing of the results.

I am very excited that my pictures have been retrieved- I can't wait to get them back into Lightroom! You did it very quickly considering the large number of pictures 'lost' - over 3 TB of photos that were each large files taken with DSLR and Z8 mirrorless cameras and processed sometimes in great detail in lightroom and/or photoshop. Thank you so very much!!

PITS was absolutely wonderful to work with. They recovered files on my usb drive that I feared were lost forever!! I absolutely recommend them for any of your recovery needs!!!

Quick service and recovered all my files I thought where lost forever
Samual was great to work with and fully honest I can’t thank him enough
PITS is the best

PITS was able to help us with a hard drive that Windows stopped seeing. We were able to get all of our data back in a timely manner. The staff was easy to work with.

Very quick to deliver - service was prompt . Eric was great at helping with any questions and I am overall very happy with the results

I was very pleased, and relieved, with the level of service and the outcome I received. I had dropped and damaged an external hard drive storage device and was quite devastated. This company was recommended to me by a friend, and it turned out to be a solid choice.
I called them and the case manager was extremely helpful in explaining the steps involved and really took a lot of stress away from me. He outlined the next steps and made the shipping arrangements and sent along the necessary shipping labels. Pricing was clearly explained for the differing repair timeframes, and I opted for the 4-week turnaround.
A bit earlier than the expected time, they reached out to inform that their recovery efforts were complete. They provided info on how to conduct a remote viewing session with an agent, and I was so relieved to have a quick glance to see 99%+ of my files were recovered. After final payment was rendered, they quickly shipped my device back to me - a very happy and pleased customer.
I hope I never need such services ever again, but if so, they will be contacted and utilized without hesitation.

My hardrive crashed on my business computer. I had all my business files, photos, service manuals, .pdf documents...all of that gone. I was in complete disbelief cause my laptop was barely a year old. Didn't know what I was going to do next besides start all over new. After a quick Google search PITS Data Recovery came highly recommended. With their great reviews and ratings I gave them a call and after talking with Samuel I sent my hard drive to them to recover my data. They were able to recover everything that I needed! Great company to deal with if you are needing your data recovered. Highly recommend!

I was unable to retrieve my photos from an offline backup disk. I saw on the Net that PITS offered a recovery service. I sent them my disc and after a couple of weeks they managed to retrieve my photos. Very professional company.

PITS Data Recovery made it very easy and convenient for data recovery. Mr Eric Morgan understood my concerns and walked me through my options. He kept me posted with every update through out the process. Everything was handled professionally and on time. I appreciate their help in recovering my data on time. Than you Eric for all your help!!

Eric Morgan was very helpful in guiding me through the process of recovering my data. Very informative and attentive to my case. Helping me in anyway possible, which I truly appreciated!

Communication was great and it took no time to have a call verifying what was on the drive and what needed to be saved. They made the process pretty easy.

After a dropped hard drive, these folks were able to recover our data. Great customer service and working with us inside our budget. Thanks again.

Everyone was so nice and the experience was very easy to maneuver. The best outcome possible!

¡Una experiencia increíble y personalizada! Sentí que me estaba comunicando con una persona real y no solo con una compania. ¡Y eso que su trabajo supera los estándares corporativos! Lograron recuperar con éxito todo lo que tenía en un disco duro externo y tienen previsto enviármelo de vuelta. El costo fue un poco más alto de lo esperado, pero no hay precio para los recuerdos recuperados con los que esta compania me ayudó.

I recently ran into serious issues with my SanDisk drive and was worried I had lost my important data for good. While searching for help, I came across PITS Data Recovery and decided to reach out. I had the chance to meet with Kevin, who took the time to clearly explain the data recovery process and what I could expect. His professionalism and transparency immediately put me at ease. I’m extremely happy with both the service and the quick turnaround time, and I would highly recommend them to anyone facing similar issues.

They did recover my data. What I did not like is their pricing and business model felt a bit untruthful. They ending up being very expensive and you have no choice but to continue to pay the increasing fees once you engage. They accept credit cards for the initial payment, but all other payments have to be direct transfers. I would not use them again.