PlanHero has been very easy to use. The layout is simple, and it lists clear rules for volunteering. You can pick your spot with just a few clicks, and you do not need to make a new account to sign... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
PlanHero is the BEST sign-up tool available. The user interface is so clean and easy to navigate. Creating a sign-up sheet is a breeze (especially so for more in-depth sign-up sheets that require time... Toon meer
Overall, I am very happy with PlanHero. I am using it to post volunteer opportunities and track which shifts are filled or not. I find it intuitive to use and like the layout. I would love to see P... Toon meer
Bedrijf heeft geantwoord
PlanHero works well, though I still stumble around some, even after a couple of training sessions. It seems a bit difficult to edit individual signups even though I am an administrator on our account... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
You shouldn’t need to be a superhero to organize and schedule groups. Whether it’s a school, nonprofit, faith organization, sports team, service club, or corporate group, it’s PlanHero® to your rescue. Our modern online signups make it easy to get volunteers, signups for interviews/training/etc., and rosters organized quickly. Seriously simple group organizing. One login. No capes required. PlanHero is the modern, ad-free alternative to SignUpGenius for nonprofits. PlanHero signups and the PlanHero dashboard feature NO confusing advertisements ever. Easily create recurring, multi-day signups and scheduling with our easy-to-use, intuitive user interface. Our Impact Plan offers a full CRM volunteer management system for customers needing background check, waiver agreement, and check-in/check-out capabilities, as well as customizable onboarding forms.
Contactgegevens
1187 Coast Village Road, Suite 1-775 , 93108, Santa Barbara, Verenigde Staten
- 833-497-4040
- houston@planhero.com
- planhero.com
4,6
Uitstekend
162 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
People signing up are having a hard…
People signing up are having a hard time understanding the process and it is confusing to them. I want a refund because we will not use this platform, it does not work for our purpose and organization.
1 november 2025
Antwoord van PlanHero®
No problem at all! We are reaching out to you right now. We are sorry that PlanHero did not meet your expectations.
Also, we are always happy to help. All you have to do is reach out via our contact page here: https://planhero.com/contact/
We have completed hundreds if not thousands of 24-hour prayer signups successfully, so we know the application well!
In general has performs very well for…
In general has performs very well for our needs.
6 oktober 2025
I am a teacher and recently began using…
I am a teacher and recently began using PlanHero this year. Julie provided outstanding support in helping our team get set up and running smoothly. She was exceptionally helpful, knowledgeable, and friendly throughout the process. Overall, it has been an excellent experience so far.
14 september 2025
Antwoord van PlanHero®
Thank you for your kind words! It was a pleasure working with you and we couldn't be happier to hear that things are running smoothly.
I love PlanHero for planning my annual…
I love PlanHero for planning my annual event. It makes my job so much easier, and it's great for my volunteers as well. One thing that is frusterating on the app is sometimes I swipe to the left and if I have not saved my changes I loose everthing that I've done. That can get frusterating but everything else works pretty great.
10 september 2025
Antwoord van PlanHero®
Thank you for taking the time to rate us and write a review -- much appreciated! We are delighted that PlanHero has made your job easier.
And thank you for your feedback! With respect to the swiping...for many of the actions taken in-app, we do auto-save for you. But there are some areas where we intentionally do not do that. As you know, you can still make edits to your Event Page/Signup AFTER you've launched it. So it's super important to us that we don't save updates until you actively "tell us" to do so by clicking the update/save buttons in those critical areas. We don't want to overwrite your previous good work until you've confirmed that you've got your new material just the way you want it! We hope that helps with understanding why that's the case.
You always get back to people quickly
You always get back to people quickly. Best Customer service.
2 augustus 2025
Antwoord van PlanHero®
😊 Thank you!
PlanHero works well
PlanHero works well, though I still stumble around some, even after a couple of training sessions. It seems a bit difficult to edit individual signups even though I am an administrator on our account. Still, I rarely need to do so.
13 juni 2025
Antwoord van PlanHero®
Thanks for taking the time to review PlanHero David. Your organization is fortunate to benefit from your decades of service.
We have recently added a refinement for editing individual signups. You can learn more about it here: https://planhero.com/delete-signups-and-contact-info-from-your-signups-tab/
If you'd like to meet with us via Zoom to walk you through it, we'd be happy to. Please just let us know via our Contact Form, which you can find here: https://planhero.com/contact/
Julie Farrell was such a wonderful…
Julie Farrell was such a wonderful gift. She was able to help me set up the prayer signup, adding special details to make the users experience more engaging.
So thankful for her willingness to jump in and add to the design.
13 juni 2025
Antwoord van PlanHero®
Thank you for your kind words! We are delighted that Julie was able to help you achieve your goals.
This was so easy to set up and use for…
This was so easy to set up and use for a prayer vigil. Thank you!
6 juni 2025
Antwoord van PlanHero®
That is music to our ears! Thank you for taking the time to review us!
Plan Hero is helpful and easy to use
I found the program helpful and easy to use. I had my questions answered when I was unsure about a procedure.
22 mei 2025
Antwoord van PlanHero®
We are delighted that you found PlanHero helpful and easy to use. We strive every day to make things as straight-forward as possible. Many thanks!
The personal tutorial for Julie was…
The personal tutorial for Julie was just awesome!! She was awesome! I was mixed up with the time zone changes but she went ahead and helped me!!
9 mei 2025
Antwoord van PlanHero®
Time zones can be tricky business Jill. We're so glad that we were able to help!
This website and company are WONDERFUL!
This website and company are incredible! I only use a free subscription, and I still can do a lot. The planning, organizing, and more are so easy to do compared to other websites. The team has truly put their best effort into making it easy for customers to use, and their support to ensure you have a smooth process is highly appreciated.
26 april 2025
Review zonder uitnodiging
Antwoord van PlanHero®
Many, many thanks Tanika! We greatly appreciate your feedback and will continue to work hard to earn such words in the future.
Lifechanging for this small museum volunteer manager!
I work for a small museum and this has been lifechanging! We have a large volunteer base and previously used Sign Up Genius because it was the only free option out there for sign-ups. However on the backend it was clunky to use and our volunteers complained about it (especially the ads). While there is a fee to use PlanHero, it is EXTREMELY reasonable and something we were able to easily add into our budget. The process to creating sign-ups now is more streamlined and the ability for our volunteers to sign up for multiple events all at once has been such a gamechanger for us. Plus they are very responsive when you have trouble and need help.
25 april 2025
Review zonder uitnodiging
Antwoord van PlanHero®
Wow! Your review certainly made our day. We've worked really hard to make PlanHero as easy to use as possible, so your words are very meaningful to us. Thank you!
Antwoord van PlanHero®
Thank you!
This was my first time using PlanHero
This was my first time using PlanHero, and it exceeded expectations! It was PERFECT for what we needed--thank you!!
17 april 2025
Antwoord van PlanHero®
Excellent. We will continue to do our best to exceed your expectations in the future Alina! Thank you.
unbelievably simple yet robust
Plan Hero is simple and easy to use but robust enough to organize volunteers for a multi-day event with a hundred people filling different roles at different times. We'd literally be lost without it.
15 maart 2025
Antwoord van PlanHero®
Thank you so much Kim! We are so happy that we get to be your partner in organizing your volunteers!
Antwoord van PlanHero®
We're blushing. Thank you so much for your kind words!
Antwoord van PlanHero®
That's great news! Reach out any time if you need assistance!
The PlanHero staff are incredible
The PlanHero staff are incredible! Any concern we have is always addressed and taken care of immediately with care and precision. We are so grateful for their partnership in making providing sign-up tools that make our events a success. Thank you!!!!!
18 januari 2025
Antwoord van PlanHero®
Thank you so much! We are proud and honored to be a part of your fantastic school!
It worked perfectly for what we needed
It worked perfectly for what we needed. Thanks!
5 november 2024
Antwoord van PlanHero®
Many thanks for your kind words and for taking the time to review PlanHero. We are delighted that your event went smoothly for you!
Over all Good
Over all Good
The response I get is low because of too many screens used to sign up for a project. A simple sign up form with one click will do.
2 oktober 2024
Antwoord van PlanHero®
Hey Jim - thanks for taking the time to review PlanHero. And importantly, thank you for your constructive criticism.
When we rewrote PlanHero's code, we paid careful attention to eliminating as many steps (screens) as possible to speed the process for participants signing up. In fact, we eliminated several screens.
The challenge we face is balancing the needs of users with multiple list/date/location signups with those users who only need participants to sign up for one thing (item or time spot).
If after one click, we shoot the person straight to entering their contact info, we do not give them the opportunity to add additional items or time spots. Nor do we give them the opportunity to select and sign up for other dates or locations. They would have to click back to view the signup again (and again and again).
And finally, we want to give them the opportunity to also easily change their selections on a single "shopping cart" screen before finalizing their signup(s). This way they don't have to click through a bunch of different screens to delete or change a signup.
This is why it takes three clicks in total to get to the contact info screen.
We hope that makes sense and is useful information. And again, we greatly appreciate the feedback. It keeps us on our toes and helps us constantly strive for greater simplicity.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.