A shocking way, to treat any customer…. If you do happen to put an order in & it’s incorrect or has issues, you’ll end up sending it back to be corrected …. But they simply don’t respond after that …... Toon meer
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Lees wat reviewers zeggen
Absolute awful service! I would advise anyone to look elsewhere - sent out a faulty rear number plate covered in sealed in marks. I’ve had to chase them all week to see what they are going to do.... Toon meer
3rd time customer. Irish DPD tracker showed plates send to wrong depot in England where they were repeatedly picked up, scanned and put down. Ireland DPD unable to communicate with UK DPD. Eventually... Toon meer
Had no problem with the plates which were on the car for 3years, until last week I was stopped by the police as 3 of the characters on the rear plate were greyed out, fined £100, had to remove the pla... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
des assiettes fabriquées dans les meilleurs matériaux pour vous, oui
Contactgegevens
Trinity St, D22, CO Dublin, Verenigd Koninkrijk
- trustit@platesforcars.co.uk
- platesforcars.co.uk
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GREAT EXPERIENCE WITH THIS COMPANY
I had a great experience a couple of months ago, ordered 4D plates, spacing was perfect, letters super,
excellent all round service, so good I have just ordered another set for another car.
What a joke GO ELSEWHERE
What a joke, states UK Legal but it isn't, speedy delivery a joke £11.80 for 4 days should have been 1-2 days, customer service is a shameful statement, no one to acknowledge your concerns or amendment even though I contacted less than one hour they responded day after, when it was too late, BUYER BEWARE don't offer full refunds on returns don't offer free returns service or advise GO ELSEWHERE DON'T WASTE YOUR MONEY
Illegal spacing
Don't bother ordering plates from them!!!!
I had ordered one set of 4d plates and I cannot use them unless I want to be fined by police.
They will send the plates with illegal spacing. No answer to my email at all.
Won't recommend to anyone.
No ownership nor notification of illegal plates
I purchased a set of number plates for my wife’s car as a gift.
6 months later I was stopped by the police, who informed me the spacing of the letters were illegal and did not meet the U.K. road traffic requirements. Luckily for myself the officer didn’t issue me with a £100 fine per plate, which he stated he could of done. Instead he placed a marker on the vehicle and I received a stern warning to get them replaced.
Platesforcars didn’t inform myself at any point that they were not road legal and upon contacting, they could not care less. They tried every possible option, including not answering the question/request at all.
Absolutely poor customer service and lack of responsibility or ownership from a company who claims to be “Europes Leading Supplier”. I will never source plates from this company again, nor recommend and I advise people not to use them either.
Very poor customer service
Very poor customer service, I paid a lot of money and expected good quality plates but the rear one was not printed straight, sent photos and several messages to try and get a replacement but no reply, very poor customer service don’t waste your money on these plates
I ordered plates that they said were uk…
I ordered plates that they said were uk legal and a fixing pack. Plates arrived and aren’t UK legal and no fixing pack. No phone number and emailed them and had no response.
Fading plates and no customer support
Initially fine, my order arrived in good time.
However, 4 months after I fitted them they started fading. I tried contacting customer support several times but they didn’t respond.
Don’t waste your money, go elsewhere.
Disappointed and feeling Blue!
I've used this company several times in the past and had no issues, in fact been very happy with them ..... until now!
I recently ordered two plates with a dark blue UK badge motif on them and once fitted, and the green protective film was removed the badges were purple.
Not blue at all as on their website designer, but purple, definitely purple, not blue, purple.
I contacted the company several times by e-mail and they replied (you can never get a name though - just sales team) but they just wouldn't accept they were purple - despite several photographs clearly showing they were.
They are not even a hint of purple, but very purple!
I'm not colour blind but they obviously were prepared to argue black is white, or purple is blue in this case.
Incidentally, there's one or two other issues with blue being purple from other customer reviews with this company on Trustpilot.
They offered to remake the plates at a reduced cost but I asked for a refund instead.
Credit to them they did send me the refund form quickly but there are several reasons they can refuse a refund and one is if they have been fitted, or not in original packaging.
Personally I don't think this should make a difference with a number plate, it's not as if they can resell them with my Private registration on them and they're no good to anyone else.
Anyway, I've decided to write it off as a bad experience rather than return them and be told they don't meet the criteria for a refund.
But be warned , there's a reason this company has a poor rating on Trustpilot, It's a pity I learned the hard way on this occasion.
Good product and service…
Needed a new set and wasn't too sure who to go to with so many on market, most with some very mixed reviews, but very pleased so far with my plates, they arrived on time and from what I can see appear to be of good quality; as I wanted a 'screw free' look I ordered sticky pads and found the fitting tips to use WD40, white vinegar and isopropyl alcohol to get the old plates off worked a treat, time will tell if the sticky pads supplied do their job, fingers crossed...
Do not wast your money
Do not wast your money this is the worst plate company ever they will take your money and you will never get your items I’ve ordered plates over 3 weeks ago and still didn’t arrive I’ve emailed them 50 times they will not reply they do not care about customers when they have your money that’s it’s they no longer care about you do not waste money to buy from this website they are scammers or just simply a bad run business
Outstanding
So pleased with my plates they look amazing can't fault them, excellent customer service I will definitely use again.if you want quality plates look no further and they arrived on time and the online process so easy
Big thumbs up👍
Poor Set Up!!!
It's a shame this business is run so poorly, they have a decent set up and easy to use site, but they blatantly don't give a $#&! about you the customer....they totally ignore all cancellation emails or negative ones, and only reply to enquiries about purchasing, delivery took 3 business days and plates were packaged well, but a this is spoiled by their total disregard of customers....this will cost them eventually, not sure if they give a $%&! but it's impossible to maintain a long term business model like this when you totally disregard your customers, and just take their money....I would never use them again, and can say goodbye to my 50 quid, buy I've learnt a lesson to never purchase from a Country outside the UK, who hold the customers in such poor thought....STAY WELL CLEAR OF THIS MOB!!
Don't waste your time or money with…
Don't waste your time or money with this company. I’ve ordered my number plates and paid £7.50 for delivery which was supposed to be within 3 working days then after I made a payment they said it will be delivered in almost a week from the day I ordered.. I needed my plates ASAP so I contacted them within 2 mins after placing the order (by sending them an email) to cancel the order.. they didn’t even bother to reply!!! I sent another email asking whether my order has been cancelled or no as that’s what I requested, they replied saying that they’ve never received any of my emails so I have to return the order once received. On the 16th august I returned the order via tracking next day delivery so I can see that this has been delivered to them.. since then never heard anything back!! I already sent them a few emails to the email address they replied from previously but no response..
They don't supply a phone number so you cannot call them. They even sent the plates without checking if I’m the owner of the car which is illegal! Just lost £30 cause I don’t think I will receive my money back. No customer service at all, such a disgusting way to treat their customers!
Great quality items, 5 character reg
I purchased a 5 character 4D laser acrylic shortened plate (14 x 4.4”) for daily use on my car (with legal printing etc) and the shipping was fast, I was kept updated on my order and the plates arrived exactly as I expected them to.
DISGUSTING customer service
Ordered plates for my wife's car, everything seemed great until dpd driver decided to not post through the letterbox and was ultimately taken as it was just hanging outside the door unattended as i wasn't home. However, having speaking to the sales teams regarding this incident it was handled extremely poorly. They had 2 mishaps to go back to DPD, one being the safe place was ignored and two video footage of the driving caught in his lies. However, they yet ask ME proof of me walking into the house without anything for the evidence to be "sufficient enough".
I chose to ignore bad reviews as I knew others who purchased through here but next time i am going with my gut.. NEVER AGAIN.
Very Poor Quality Product - Beware
Ordered 1 front plate and 2 rear. The ONLY benefit of using this company is the need to not provide documentation which is buried in my loft. The challenge is the quality of the plates. They use Oralite reflective film instead of 3M which quality plate manufacturer appear to use. Specifically the films reflective quality is not a patch on 3M when compared side by side. Their manufacturing process did not trim the reflective film to the plate leaving an overlap on two plates that I needed to carefully trim with a blade. The printing was malformed on 2 plates. Last, when drilling the plates the reflective film separated from the perspex. It is impossible to prevent this happening even changing the technique used each time to minimise impact. Really really poor quality product in terms materials, craftsmanship with no apparent quality control. They are also expensive compared to the competition. Delivery was 3 days late. I would not use this company if I had know. I would have chosen a reputable UK based company.
Excellent quality
Excellent quality. Fast delivery and service. 👍
Worse plates i have had in my life AVOID if you want good plates that will last
awful, ordered regular UK legal plastic plates which should have been straightforward enough and went for standard road legal size UK plates with a GB flag on blue background. i like the TVR honeycomb finish (nicer yellow) so went with the TVR plate in same size on rear All looked good (online pictures of what plates should look like) so ordered. when plates arrived the printing of the GB blue/flag was washed out and grey NOT blue (rear plate). the front plate had a huge long back hair stuck inside and the backing on the plate protruded so not flush, the translucent film on the rear plate did the same... within a few weeks dirt would have stuck to the exposed sticky side here meaning shoddy looking plates and replacing. THESE plates are poor quality so go elsewhere, i have 2 private plates and change cars every few years so have had many plates made up and these are the worse.. ONLY good news is i got a full refund and took my money to Demon Plates. As long as you know before ordering you have to supply photos of docs (drivers license, V5, etc) with these guys they are easy to use... TBH to stop someone getting false plates for something untowards i would have expected platesforcars to do the same!
No words to describe them….
No words to describe them….
First time i ordered from them i had my parcel the next day as they were working with DHL. Now when i’m on the website it shows that they still work with DHL so i pay for my order and they send me a f……in DPD tracking number.
I’m still waiting for my order a week after this. The parcel is in holland i’m in france and it’s shipped from ireland. Complete nonsense!!!!!!
Last time i order for them. Even royal mail is faster
Nothing bad to say.
Nothing bad to say.
Website is easy to use, plate designer works great. Plates arrived in the timeframe expected, and were great quality.
Will use again.
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