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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hi all, i am one of the Oldest customer in playhugelottos Site. Trust me the slot games and live casino are best in the business , i win a lot and lost money also, but the experiences is great, ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Im playing many years in playhugelottos from.india but i had Worst experience and i had lost more money and my account having login issues i had registered complaints bit still my account is in login... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Play huge lotto provides great opportunities to win millions nd trillions through their lottery purchase platform.The service provided by them is excellent. The help desk team is expert nd friendly in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

In fact, the PlayHugeLottos website is one of the greatest sites for lotto games for several reasons 1- Diverse color games in terms of type and country 2- There are lotto games that suit everyon... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Loterijverkoper

Informatie afkomstig van verschillende externe bronnen

EuroMillions Superdraw | Euro Millions | Superdraw | Play Online Lottery. Play SuperEnalotto. Play SuperEna. Play Euromillions National Euro Lottery Online and Get Euro Millions National Lotto Results. Play UK National Lottery, Play USA Powerball and Mega Millions, Get the Winning Lottery Numbers and Lotto Super National Lottery Results. Earn Online Lottery Referral Rewards.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

402 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Is it be able to play threw my country …

Is it be able to play threw my country untied Arabs emirates!

7 november 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hi there,

Thank you for your comment on our post.

We offer our services in various markets within the remit of our current Curacao license 8048/JAZ. All of our members are encouraged and advised to check the requirements in their respective markets to ensure that they can play with us.

If you have any further questions about this or any other matter our customer service department will gladly call you.

Kind regards,
Emma - PlayHugeLottos.com

Beoordeeld met 1 van de 5 sterren

I wanted to play the American powerbal…

I wanted to play the American powerbal lottery online
So after long searching I found this site should be able to let me play
But when I try to enter this website
It tells me
Access denied without any actual reason for it .
I can't even open the website wich is crazy .
Everyone should be able to open this website

And yes our country allows online lotteries and gambling
Our country has many online lotteries and many online casinos so don't make excuses

7 november 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hi there,

Thank you for your post!

Access to our site is restricted by some internet providers in countries whose gambling legislations don't allow playing online lotteries. Please check your region's regulations.

Kind regards,
Emma - PlayHugeLottos.com

Beoordeeld met 2 van de 5 sterren

Why if PlayHugeLottos is based and…

Why if PlayHugeLottos is based and registered in Britain does my receipt state Sao Paulo?

1 november 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hi there Jerry,

We are sorry your bank has charged you in another currency!

We have not changed the way we request payments from your bank. Please contact your bank to find out why they changed the currency for the payments.

Kind regards,
Emma - PlayHugeLottos.com

Beoordeeld met 1 van de 5 sterren

Play huge lottos advitise a live chat…

Play huge lottos advitise a live chat line to contact if you have a problem.
It is a complete lie there is nothing live about it.they promise to get back to you within 48 hrs .I'm still waiting since 12 /10 .I sent a number of emails and then after 10 emails they answered and said because I had sent a number of emails they registering as spam .is that my fault I had to continually send emails because they weren't answering me .they asked a q question and I replied 10 days ago .still no answer back even though they say it it a live chat line .liars .imagined wining a large prize and trying to contact them regarding payment .rip-off company stay away

15 oktober 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hello Michael,

We are very sorry about your experience with contacting us! We will review our spam settings following your post!

Should you wish to provide us with more information (your email address) via private request, we will look into your query as soon as we can.

As for our Live Chat service, it is available on our website under the contact us tab. We are online Monday to Friday 7 am to 4 pm GMT.

We look forward to hearing from you soon!

Kind regards,
Emma - PlayHugeLottos.com

Beoordeeld met 1 van de 5 sterren

Read the fine print....

Read the fine print....in their terms and conditions it's stated that in the event you win a jackpot payment will be handled by their insurer and they have the right to pay you in annual instalments even though the underlying lottery does not have an annuity payment option. For example if you won the Euromillions jackpot of Euro55 million you may be paid in annual instalments (over 29 years which they said it's a reasonable period). I am 64 years old and I'm expected to live until 93 years to realize my full winnings?

7 oktober 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hello Lucian,

We appreciate you taking the time to read through our Terms and Conditions; at the end of the day, we take pride in being completely transparent and do not hide anything behind small print. Anyone can view our terms and conditions on our website.

We believe that you are referring to clause 8.2.1 of our T&Cs "The Company reserves the right to pay out these Winnings / Prize Monies on an annuity basis over a reasonable period of time."

However, the "reasonable period" you mentioned can only be found in other clauses and refers to lotteries such as MegaMillions and US Powerball.

As you are aware, one of the goals of all T&Cs is to protect both the user and the company. In the case of clause 8.2.1, we simply reserve the right to an annual payout in the event of unforeseen circumstances that may impair our ability to perform a one-time payout.

If you have any further questions, our customer service team will gladly respond to them via email or live chat.

Kind regards,
Emma - PlayHugeLottos.com

Beoordeeld met 1 van de 5 sterren

Used to be great

Used to be great, but has declined significantly. Games constantly fail in the middle of playing and when they work, the odds have changed totally in favour of the house to the point where you can deposit a few hundred pounds and within 5 minutes it is gone, offering zero player satisfaction. It is a site to be avoided

30 juli 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

We are sorry to hear that you aren't satisfied with the games on our site. Please be informed the odds on the games we offer, has not changed. Should you wish to chat to our customer service about a specific game you are having issues with, please email us at info@playukinternet.com

Best wishes,
Emma - PlayHugeLottos.com

Beoordeeld met 5 van de 5 sterren

How you proceed payment for jackpots

Hi..if 1.of.your player wins the mega million jackpot..how do you proceed the payment? Does the winner needs to go.to Usa?...does the 30% tax will be deduced of the payout lumpsum? Waiting for.reply..thank you

29 juli 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hi there,

Thank you for your question. Please email our customer service team at info@playukinternet.com for full details on taxes, payouts and all other information regarding the lotteries you can play on our website.

Best wishes,
Emma - PlayHugeLottos.com

Beoordeeld met 5 van de 5 sterren

Any plans of eventually adding Canadian…

Any plans of eventually adding Canadian 'Lotto Max' and '6/49' lotteries? They provide large TAX FREE jackpots.

My question was not about the German Lotto: it was about the possibility of eventually adding
the Canadian lotteries... Anyway; LOVE PlayHugeLottos

16 juni 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hi Arthur,

Thank you for your enquiry. We do currently offer the German lotto already. Additionally, here is a list of the other Tax-Free lotteries listed on our website:

- EuroJackpot
- EuroMillions
- UK lottery
- FranceLoto
- OzPowerball
- OzLotto
- MegaSena

Happy playing!

Best wishes,
Emma - PlayHugeLottos.com

Beoordeeld met 5 van de 5 sterren

Perfect

Perfect
Good service

30 mei 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hi Salem,

I am glad to hear that you are pleased with our service. We are always here if you ever need anything.

Happy playing!

Best wishes,
Emma - PlayHugeLottos.com

Beoordeeld met 5 van de 5 sterren

if ever i win a large jackpot....let's…

if ever i win a large jackpot....let's say i won both the SUPERENA and SUPERENA MAX simultaneously and i have only 1 bank account available, would the Payhugelottos allow me to open another bank accounts just to accomodate all my winnings considerring that large amount of money,lets say more than 500 million dollars in total?

30 mei 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hi there,

Yes you will be able to keep your winnings in your lotto account until you sort out your bank accounts.

Best wishes,
Emma - PlayHugeLottos.com

Beoordeeld met 3 van de 5 sterren

Where is the exact location of the company?

Please explain to me:

The company is located in Cyprus, uses a Curacao gaming license and the terms and conditions are interpreted in accordance with Maltese law?

30 mei 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hello,

Thank you for your post.

Like many online companies, we have offices globally. We operate under a Curacao gaming license, with a registered office at Heelsumstraat 51, E-Commerce Park Curaçao.

Because of the global footprint, we are free to subject our Terms and Conditions to any law which we are familiar with, hence the reference to Malta in our T&Cs.

We invite you to contact our Customer Service Team should you have any further questions.

Have a great day further!

Best wishes,
Emma - PlayHugeLottos.com

Beoordeeld met 5 van de 5 sterren

Customer care response and problem resolution

I wish to share my experience with the customer care at play huge lotto. I always have difficulty in topping up my account with funds and as always they find me a good solution. Now fund transfers have been made easier and still I ran into problems. I transferred funds and was debited from my bank account but it didn't credit into my play lotto account. Customer care representative Aamir took my call and helped resolve my issue and also was so good to follow up with me regarding the status. Very happy with your team

13 mei 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hi Jacob,

I am pleased to hear that you are satisfied with our service!

We are always here if you need any assistance at all.

Wishing you the best of luck playing!

Best wishes,
Emma - PlayHugeLottos.com

Beoordeeld met 1 van de 5 sterren

Account just created immediately suspended

The very moment I registered, my account has been suspended with no explanation.
Live chat is not available, and customer service hasn't answered my mails since two working days.
This doesn't look like a serious site.
I wish to erase my account but I am stuck.

13 mei 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hi there Alex,

We are sorry for the inconvenience caused. Usually, accounts get suspended on registration for the following reasons:
- Duplicate account (already have an account with us) OR
- IP MM (registered from a country we do not serve or used a VPN during the registration)

Please could you kindly provide me with your registered email address, so that your account can be reviewed. We will then be able to inform you as to what the issue is.

Best wishes,
Emma - PlayHugeLottos.com

Beoordeeld met 1 van de 5 sterren

.com vs .net

I was always registered with playhugelottos.com but about since 2018 it chaged to .net. I tried to register again on .com, but my country(South Africa) is not on the list. Is it safe to continue with .net?

29 april 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hi there Andre,

Yes, the .net is a platform dedicated to South African members.
Should you need any further assistance, please contact the customer service via the .net platform.

Best wishes, Emma - PlayHugeLottos.com

Beoordeeld met 1 van de 5 sterren

got my account suspended ok cool,talked…

got my account suspended ok cool,talked to tje agents to get it resolved till now nothing they take 2 to 3 days to reply a simple mail ,,,ok tried opening another account as to the one i was using since 2013 got suspended, boom that one immediately got suspended i mean what ..

a agent contacted me and got it al resolved thanks ...

12 april 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hi Willy,

We're sorry to hear that your account status is causing you problems!

Our security system suspended your account due to the usage of someone else's card for payments.

We have sent you an email at the time of the account suspension and resent this email to you again today. Kindly, reply to us, please to verify your account. If you do not see our email in your inbox, please check your spam folder.

Please keep in mind that each customer is only allowed one account, any accounts you've created since your initial account was suspended will remain inactive.

Best wishes,
Emma - PlayHugeLottos.com

Beoordeeld met 3 van de 5 sterren

Good sevice by play huge team

Thanks for play huge lotto team for your suggetion to re add my deposit

31 maart 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hello Prashanth,

Thank you for all the emails you have sent us!

Kindly check the reply we have sent you this morning and follow the steps listed in the email to complete your deposit.

Should you have any further questions, please reply to our email or use our Live Chat option.

Best wishes,
Emma - PlayHugeLottos.com

Beoordeeld met 1 van de 5 sterren

Dlaczego nie można wejść na waszą…

Dlaczego nie można wejść na waszą stronę acces denied, mogę wejść z innego komputera i się zarejestrować z innego adresu , ze swojego nie mogę , jest to metoda na zablokowanie przy wyższych wygranych, oszuści, jeśli w ciągu 24 godzin nie uzyskam dostępu , powiadomię wszystkie media społecznościowe o was kim jesteścxie

19 maart 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Witam Pana serdecznie.

Bardzo me przykro, ze nie może Pan wejść na naszą stronę. Pana zapytanie zostało przekazane do Działu Obsługi Klienta, który skontaktuje się z Panem mailowo.

Życzę miłego dnia.
Emma - Grandesloterias.com

Beoordeeld met 5 van de 5 sterren

Olá pessoal! RECOMENDO

Olá pessoal!
Eu comecei a jogar neste site em Dezembro e sinceramente estou a gostar imenso, os atendedores são muito prestaveis e confiáveis, os ganhos são pagos na hora, nota dez.
Obrigado e até sempre

11 maart 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Olá Eduardo Correia,

Temos o prazer de saber que você está feliz conosco na Grandesloterias!

Sinta-se à vontade para entrar em contato com nossa equipe de suporte ao cliente a qualquer momento para qualquer assistência necessária.

Desejo-lhe boa sorte jogando!

Muitas felicidades,
Emma - Grandesloterias.com

Beoordeeld met 5 van de 5 sterren

It's great to have service providers…

It's great to have service providers like you.
Grateful
B. Carbone

10 maart 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Hi B. Carbone,

I am pleased to hear that you are happy with our service!

Feel free to contact our customer support team at any time, for any assistance needed.

Wishing you the best of luck playing!

Best wishes,
Emma - PlayHugeLottos.com

Beoordeeld met 1 van de 5 sterren

Einfach Schlecht.

9 maart 2022
Review zonder uitnodiging
Logo PlayHugeLottos.com

Antwoord van PlayHugeLottos.com

Good day, Nader.

Thank you for taking the time to leave a comment.

We'd appreciate it if you could elaborate on why you believe we're just not up to par. Please note that we do not currently provide our services in Germany. If you require any additional information, please contact us at info@playukinternet.com.

Warm regards,
Simone - PlayHugeLottos.com

Guten Tag Nadar.

Vielen Dank, dass Sie sich die Zeit genommen haben, einen Kommentar zu hinterlassen.

Wir würden uns freuen, wenn Sie erläutern könnten, warum Sie glauben, dass wir einfach nicht auf der Höhe der Zeit sind. Bitte beachten Sie, dass wir unsere Dienstleistungen derzeit nicht in Deutschland anbieten. Wenn Sie weitere Informationen benötigen, kontaktieren Sie uns bitte unter info@playukinternet.com.

Herzliche Grüße,
Simone - PlayHugeLottos.com

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