Plum Benefits Reviews 

I purchased airline tickets from plum benefits back in August. Tripplanet/plumbenefit changed my flight going to Miami and returning to New York without my knowledge. If I didn't call Plumbenefit just to confirm my flights i would have screwed that day. Because of the changes they told me that i would receive a refund on the outbound flight to Miami since they were not able to find a early flight for my son and I . Its not November going into December and I still have received no refund on a August flight and complaint was done in August. I will never do business with them ever again.

Charge an extra fee movie ticket on this website and when you buy at theater so you pay another fee. There is no discount. No point in buying through plum benefits

Offered cashback from smarty after purchase. Checked out the smarty website doesnt seem legit asking for credit card details. But plumbenefits.com is legit

I love using Plum Benefits for discounts on entertainment .

My reservation was submitted, called the 1-877-868-7758 number to change the dates as there was a mistake on the reservation. On the phone for over a half an hour waiting for Ms. Bell? to update the reservation. She kept putting me on hold only to come back and ask the same questions and not resolving the issue. I requested a cancellation at this point because I am at work and did not want to stay on the phone for this long. Asked for a confirmation number and she stated I will email you, I asked again and she gave me the number 33355649. The next thing is it will take 3-5 Business days to refund my money so that I can book another car without using this service.

I didn't get the tickets that I was purchasing when my receipt arrived. Why did they change my seats?

I didn't receive seat numbers on my receipt

I saw able to rebooked my Broadway tickets and they made it possible to refund the wrong dates. That was so stressful but they made it easy.

I booked our 30th anniversary trip to Key West, FL through Plum Benefits. The process was seamless and saved me some money for sure. Two non-stop flights, rental car and hotel for four days came to $1500 total. I will definitely go through Plum Benefits for all of my future travel needs!

The site has good prices and discounts specially in the summer. The only thing I feel wasn’t fear that the most cheapest ticket doesn’t offer for family of 1 to 3 party. Forcing customers to pay for the most expensive which feel as reap off. Specially at this high price of inflations

I will never use Plum Benefits again. I ordered Bruce Springsteen tickets back in March of 2023. Never got the tickets. Sent numerous inquiries. They said I would have the tickets in hand by 8/17/23 for a 8/18/23 concert. Bruce ended up postponing, but I still have not received the tickets. Now I'm being told I will have them by November? This is unacceptable.

I been dealing with plum benefits for years mostly great experience but please read the condition about no refund and make sure your purchase tickets are sent within 48 hours I never received the tickets on email of said event and don’t have a option of a refund I feel disgusted this was for sesame place the children or now in school there not and option for a refund so I guess my money down the drain what happened to America

Too bad I have to give 1 star instead of None!
What a horrible experience!
I made a hotel reservation, payment was charged. I get to the hotel with the luggage only to find out that there was no such reservation it was so embarrassing & annoying!
I called plum benefits and was on hold for hours and transferred all over the place. Finally I was told the reservation was cancelled because the hotel didn't have availability. I didn't even recvd a cancellation email or a call.
A Customer Service Supervisor at Plum benefits then offered to search hotels at her end, while She was making the reservations I was calling the hotels she was giving Me just to confirm they actually did have rooms available on another line well... Thank God I did!
Abosolutely NONE of them had availability but the REP was ready to charge my card once again.
The whole experience was so disappointing, frustrating & inconvienent As we had to be at an event in less then 3 hours.
They offered a refund in form of a voucher & credit. At this point im just furious & refuse to deal with plum benefits,NEVER AGAIN!!!
DO NOT USE PLUM BENEFITS!!!!

The given prices are higher than the prices shown in merchant website and given discount is nothing with respect to movie tickets. While redeeming the purchased movie tickets voucher, merchant is asking for convenience fee.

Avoid using this service. I ended up paying 30% more than I would pay on AMC website without any “discounts”.
And tickets are non refundable.
Plum “benefits”

Tickets were sold to me for a show that did not exist. I sent an email on that day to ensure that I let them know the tickets I bought were bogus. I have called and emailed multiple time to no avail. I would like my refund. The customer should not have to fight with the vendor used by our entire corporation when their product is defective. They should deal with their supplier.

I love using plum benefits it's easy to navigate and I can save money. Sometimes I get extra discount.