Polka Dot Travel Reviews 1.327

I’ve been looking to book a holiday for a little while and just didn’t know where to go. So we went in just on the off chance for help Britney was so helpful showed us lots of ideas and where she would recommend. (Side note we had the dog with us and they couldn’t have been more welcoming to him as well!) We decided to sleep on it and have a look in a few other areas, I spoke to Britney via email and asked if she could get us a deal on a hotel we had found in a different area, she was amazing, upgraded room too and managed to sort it all via phone. She even rang back with a further discount they had managed to get. So thank you!! Very much looking forward to it

Amber was helpful and answered all my endless questions quickly thank you

So I've been booking my holidays through polka dot travel Rhyl past couple of years . The service is excellent

The ladies Liz and Liv I normally deal with go above and beyond. This holiday just taken was a nightmare with easyjet changing my airport....

Liz sorted everything and made sure we had a great time . Will be back in booking our next holiday with them soon

Amy was so helpful, make booking really easy

Just booked a holiday with Britney at the Stafford Branch. Excellent service and got me a great price. Would definitely recommend!

We visited Longton branch today to help us book a large group family holiday.
Tara was so helpful , informative and friendly. She talked us through various options ans answered our questions professionally and with patience. At the end of our visit we ad booked our holiday and came away with a big smile on our faes

I made my booking with Polka Dot Travel in Bangor in North Wales. I was travelling alone so needed some guidance for my holiday in Sorrento. I was met in Polka Dot with 3 lovely smiling faces and was looked after by Molly. I explained what I needed and she patiently went through hotel choices and suitable flight times as I am now in my senior years I wanted daytime flights. All sorted by the lovely Molly. 2 weeks before my departure I went back to Polka Dot to finalise my trip and the equally lovely Paris looked after me. Thank you all you made my whole journey so easy I will be back xx 😘

It was a great experience from the beginning to end, booking was easy, we said what we wanted as it was a 60th birthday celebration to Lisbon. We was given a couple of hotels to choose from, both in great locations, was the prefect city break and birthday, definitely would book with Liz McGarry again in Rhyl

Just Booked a Holiday with Erin. Always a plesent Experience. Very helpful. Always as a smile. See you all soon.and a big Thank you.x 😊

Our third holiday this year booked with Izzy at the Leek branch, she's always patient, offers a speedy response and is always happy to help. We have utmost confidence in her and will continue to make use of her for many more holidays to come👍

Booked a Florida holiday package today for the family for 2027, Britney was excellent searching 3 different companies till she found one with exactly what we had stipulated, and at a better price. Would highly recommend the stafford branch. Absolutely superb service. 👏👍

A warm welcome very patient did not rush us into making a decision, very helpful and knowledgeable on the holidays we were looking at. A great all-round service.

Brilliant customer service from Rachael at the leek branch- great value for money in helping us book a dream holiday to Japan

Not impressed from start to finish of organising a group holiday they've made mistakes and made things uneasy.

Icing on the cake. They had all the passports to fill in the booking. And filled a passengers name in wrong. May not be allowed on the flight home tomorrow. When getting in touch they said there is nothing they can do. We will have to change at the desk and we will have to pay for it. It's polka dots mistake!

Friendly welcome from Erin and she took the time to help us to find our next holiday. Appreciate the advice to get the most from our holiday. Many thanks

I called into Polka Dot Travel at the Leek branch this morning with a group of 11 of us, which could not have been easy to handle. Rachael sat us down and worked through a wide range of options clearly and efficiently.

She stayed patient the whole time, answered every question, and made sure we understood everything before making a decision. Nothing felt rushed despite the size of our group.

We ended up booking there and then, which says a lot about the service. Really smooth experience and great customer care. Would definitely recommend.

A friend & I where looking for a cheapish holiday & Amy couldn't have been more helpful. Will be using them again

We went into Polka Dot in Crewe today and was immediately greeted by Olivia who was so lovely, welcoming and friendly. We wanted in depth details about a holiday before we booked it and Olivia was more than happy to get this for us, she even googled how far the hotels are from the airport so we had an idea on taxi fares. Even more exciting was that I was made a cup of tea while we booked! Honestly, if you are looking to book a holiday, go in and see Olivia. I always thought it was cheaper to book online but I've been proved wrong, this holiday was cheaper than I could find it online plus Polka dot Crewe assure that, if you can find the deal cheaper anywhere else they will match it, so why bother searching online when they will do everything for you for the same price? We came out of there today feeling totally satisfied and happy that we have had a free cuppa, a brilliant deal and exceptional customer service, well done Olivia and thank you

Popped into Polka Dot Longton today and as usual the staff there can’t do enough for you thank you Erin for your help today it makes a big difference everything is so easy here with great help from the staff would recommend polka Dot Longton to anyone first class service..

Absolutely fantastic service Donna made me feel at ease . Came out a very happy customer. And would highly recommend 😊