We booked a holiday with Izzy at Polka Dot, who helped us choose the right place,(Puerto Del Carmen) as we are taking grandchildren this time. Izzy and all the team have kept us informed and updated... Toon meer
Bedrijf heeft geantwoord

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We booked a holiday with Izzy at Polka Dot, who helped us choose the right place,(Puerto Del Carmen) as we are taking grandchildren this time. Izzy and all the team have kept us informed and updated... Toon meer
Bedrijf heeft geantwoord
Fantastic all round. Wanted to book a Tailor Made USA trip which included an organised tour and a go your own way part. My local agency put together the perfect trip. Special mention to Sioned and Pau... Toon meer
Bedrijf heeft geantwoord
We popped into shop enquiring about holiday. Britney was very helpful, compairing different companies to get us the best price. We didn’t feel pressured to commit and she emailed the details we had... Toon meer
Bedrijf heeft geantwoord
i’ve seen many posts on facebook for the longton branch but the Disney Florida one seemed a “too good to be true” price. i enquired and within 30-60mins i had a reply. they answered all questions i ha... Toon meer
Bedrijf heeft geantwoord
Polka Dot Travel celebrates it's 11th Birthday on 11th October 2024! We started trading in our home town in Oswestry before expanding to 15 x stores spanning North Wales, Shropshire, Cheshire & Staffordshire. We added our Call Centre to our portfolio in 2022, our customers wanted to opportunity to book or speak to us out of 'normal hours' we are now able to provide customer support 7 x days a week until 8pm at night during the week and 6pm on the weekends. As an independent travel company we have pleasure in sourcing the best possible price for our customers, we deal with over 300 tour operators meaning we can shop around on behalf of our customers. Being ABTA bonded and only offering customers ATOL protected holidays, we can ensure our customers have a trusted, financially protected holiday. We are proud to be a key booking agent for all major tour operators and as a result have prices which are better than most are able to access! Over 60000 customers trust us to look after their holidays every year. Our popular social media sites advertise the very best holidays we can find.
Geschreven door het bedrijf
Polka Dot Travel Call Centre, PDT HQ, SY11 4NE, Oswestry, Verenigd Koninkrijk
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Frances was so helpful and extremely kind, she was just as excited as I was for my trip! Worked very efficiently and answered all of my questions and helped me get a better deal!
Friendly and helpful staff, booked a few holiday packages now with this company and everything has gone smooth will be booking more each year thanks so much ladies 🥰
Great service as always in our longton branch when we booked today..the girls are always very friendly and welcoming and we wouldn’t use anyone else.. 👌
Excellent service. Britney was friendly helpful and knowledgeable
Excellent experience, very helpful, polite and great that they sort all the forms.
Amy provided very helpful options which were very informative and presented in an easy to understand manner. She was very efficient with her response.
She clearly listened to our circumstances and I would recommend her highly.
Thank you
My husband recently booked with Rachel at Polkadot in Leek for a surprise trip for my special birthday.
He tells me that, Rachel was extremely helpful and knowledgeable when it came down to our booking, sharing recommendations, listing things to do and also making sure our hotel was within good location and family friendly.
We’ve had the most wonderful family trip to Berlin and that’s all thanks to Rachel. ☺️ Thank you so much!!!
Amy made this very easy to book online. She was quick to answer questions and send payment links.
Thank you!
We normally deal in person at Llandudno branch with the lovely staff there. On this occasion we responded to a Facebook post and dealt with Amy in the call centre. Amy found our holiday and dealt with our booking very efficiently when she called us back.
still a place for excellent travel agents. can't beat the personal touch of talking a thought through with a person, face to face. They were excellent help in getting us a holiday we wanted. Not the first time we have used Polka Dot Travel, and most definitely not the last! thank you for your help.
Fantastic service yet again at the Longton branc of Polkadot travel . Erin was great at sorting our holiday and nothing was too much trouble .In fact all the staff there are fantastic all willing to help and make sure everything goes smoothly.
Had a lovely visit to the Shrewsbury branch and Maddie recommended our next European city break. She was able to book all of our trip the next day via the phone. Very easy and great service provided.
I have been booking with polka dot for 3 years now, the girls at Newcastle under Lyme branch do everything they can to make sure you receive the best holiday. There bubbly customer service skills are something that is highly appreciated. Highly recommend!
I messaged Polka Dot with quotes I had been given for a cruise online but really wanted to use a local company, Izzy was so helpful and found me the same cruise at a better price. Fantastic, helpful service. I will definitely be using Polka Dot for all my holidays in future 😃
Frances was super helpful, providing options, quick communication and five star service.
Tara and Donna could not be more helpful. Booking a holiday with them is so easy and hassle free. I will never book with anyone else.
Extremely happy with the service provided
Saw a city break online. Jess from Shrewsbury branch dealt with it. She was great All done and dusted can’t wait now. Thanks Jess great job
Honestly I don’t tend to write reviews but I had to write 1 for my experience just. Jess at my local branch in Shrewsbury has been an absolute star in helping my and my fiancé book our honeymoon. She’s been so clear with communications, provided her own experiences with the hotels we have been interested with and helped with additional information such as the rooms and transfers. Couldn’t knock the experience and would definitely go thought her to book other trips
Really friendly staff especially Alex she was really helpful & knowledgeable
Would definitely use again
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