Ponsford LTD Reviews 

Fabulous carpet fitting job done by Stuart Will and Joe
Polite respectful and helpful
Highly recommend
Ponsfords are always brilliant

We ordered marble coffee tables. When they arrived at the distribution centre it was noticed that there was a very small chip out of one of them. The lady at the centre informed us and said they would order a replacement but we could use the set until the replacement arrived. This has happened and the delivery guys brought the replacement today. They unpacked the table and made sure we checked it over and were satisfied before they left. Everyone we have dealt with have been very friendly, helpful and professional. Thank you.

Excellent service from Ponsfords Carpet Dept.
Carpet select approx 12 month previous.
2nd phase of fitting yesterday and yet again top quality service from the fitters Stuart, Will and Joe who overcame a few issues to deliver a great job.
Would highly recommend Ponsfords for carpets.

Our purchases from Ponsfords “special event” were delivered today. An ex display, Stressless Dining Suite, absolutely stunning colour, it makes me smile every time I look at it. And at a great price! Also a bed settee that was ordered especially for us, with a substantial ‘on the day’ discount for our new ground floor en suite. Dave and Steve were the dream team for delivery!!! Explaining how the bed frame works, making sure I knew how to pull and push and the resistance to expect. As the decor is not quite complete they also made sure it was fully re-wrapped and I had enough wrapping to keep it protected! until the decorating is complete. The placement was exactly where it needed to be. Great re-assurance, that my spur of the moment purchase!!! was a good decision. Thanks Dave, Steve, great service to the last minute!!! It wasn’t our first purchase from Ponsfords and hopefully it won’t be our last 😃

From the time we entered the store we have received excellent service throughout. Sales team were very helpful and friendly, with excellent knowledge of products. Delivery team were brilliant, couldn’t have been more helpful. Went way over and beyond to accommodate us.
Really can’t praise all the staff enough and will definitely be going there in the near future for all our purchases.
Well done everyone.

Thank you to the excellent staff at Pondsford’s, from the sales teams to the delivery team all are knowledgeable, helpful and polite. It’s our go to choice for furniture for our home.
We love our sofa and chair.
Thank you

Really good service, from ordering a new bed through to delivery and set up (Steve and Tom) the process was friendly and efficient

Follow up comment
Since posting about my problems with a G plan sofa, Ponsfords have been in touch and have tried to help me out, which was greatly appreciated.
The staff have always been extremely courteous and friendly whilst still being professional, after a lot of thought, it has been my decision not to take them up on their very kind offer.
Stephen in particular deserves a mention for his patience and helpfulness.

Another carpet from Ponsfords’s fitted on Tuesday by Stuart and Joe. They did a perfect job with efficiency and care, confirming once again our confidence in Ponsfords’s outstanding reputation for quality and service. Well done Stuart and Joe.

We wholeheartedly recommend Ponsford. Every aspect of their service is truly based on providing an excellent customer service and lovely old fashioned values. The sales staff were knowledgeable, did not pressure us or rush us. The accounts desk was a wonderful blast from the past experience. Delivery staff were obliging, helpful and treated our home with great care and respect. We were recommended to visit Ponsford by a friend and would not hesitate to recommend them to others. A truly great experience.

Such a smooth experience. Very knowledgeable staff and delivery team were great. Steve & Tom were super tidy, friendly and efficient! Sofa is just what we have been looking for.

Friendly, professional and capable staff, assessed delivery needs appropriately , worked quickly and thoroughly

We have just had a new carpet fitted through Ponsford and could not be happier with the service we received. From Karl who identified the exact carpet we wanted and measured up to Stuart and Joe who did a superb job fitting it. First class throughout and would recommend them without hesitation.

We just wanted to say a big thank you to Jonathan for helping us order our Tullia ALF nightstands, it wasn’t an easy task.
We’d also like to thank David, Mo and Ponsfords for making every effort to ensure the light on the nightstands worked as it should.
We are really pleased with the end result and can’t thank you enough, we wouldn’t shop anywhere else!

Kind regards
Beverley and Richard

Great service from Dave & Mo
2 Stressless chairs, Sofa and 2 Venjakob units delivered and installed perfectly. Not easy access but they managed after measuring how to gain access. No damaged to items delivered - very unusual today! Excellent service throughout.

Sofa and chair delivered by Steve and Tom, friendly ,efficient, excellent service.

We visited the store today to view sofa’s and after some time of browsing Gavin asked if he could assist. We welcomed this and he was very helpful, informative with the sofa we were looking at in more detail. Along with Gavin’s help and advice we went ahead with ordering our new sofa. 10/10 service

Great sofa, purchased in the sale at a very agreeable price. Delivery by Steve and Tom was excellent 👌. This company is a bit of a sheffield institution, feels like a treat to have furniture from there.

Steve & Tom delivered my furniture today. Very respectful of my property.
Really friendly and chatty too

Steve & Tom delivered our new Ercol furniture today. They were excellent, arrived a short time into the 2 hour time slot and were very efficient, placed b dust sheets down to protect the hall carpet, brought the furniture in, put it in place, adjusted the feet on both sofas, and on to their next delivery within about 15 mins.