Porsche Reviews 

Porsche: 5760876

A 5 time Porsche owner who experienced inherent defects on a Cayenne E Hybrid. Agreed 3 years ago that I would be offered appropriate compensation on my next Porsche. Guess what, the person dealing with it has left and they won't honour the agreement. Not even a complementary Experience at Silverstone.

I lost over £16,000 on trade in yet others (footballers in Chester) received full compensation.

Untrustworthy and changed their argument whenever countered. Untrustworthy and changed their argument whenever countered. Paul Bolton is the most unprofessional customer facing service manager I have had the misfortune to deal with. Continually changes argument after being refuted, can’t spell and calls customers by the wrong name.

Will be taking issue up with Motor OmbudsmanPorsche
: 5760876

I bought a Porsche Caymen 718 gts 4 litre from Bolton approved Porsche.
When it arrive it had double the mileage, that was advertised or that was on the sales documents.
It was only 9 months old and had been in Bolton's possession from new as a demonstrator.
They want be to believe this was an 'honest' mistake, that would be to admit I and stupid.
They are supposed to do 111 point Porsche check prior to approved used sales.
Also they had been driving it around and would have been logging the mileage while they were using it as a demonstrator.
I didn't get to test drive the car as the Bolton centre was hundreds of miles away, it was delivered.
The car also had a big gash in the tyre and damage to the wheel which had obviously already been repaired and colour matched. I noticed this less than a week after receiving the car, which means I could not have had time to take it for repair myself, yet they are now blaming me for the damaged they caused while in their ownership.
This misrepresentation / misleading action, is a breach of the consumer protection from unfair trading regulation 2008/2014 and is a criminal act as well as a civil one. The regulations state I am entitled to a minimum of 25% discount of the value of the car, as a result of their misleading action, which obviously the slick talking salesmen are trying to talk me out of.
Porsche UK have mainly let them get away with it just offering a gesture of good will, But it seems not prepared to do much about the misrepresentation or failure to inform me of the damage or why they failed to follow the Porsche pre-sales requirements.

Had the worst experience at Porsche Mayfair Centre in London.

False information was given on the website and even the documents such as used mileage and the condition of the car. Problems always noted and informed us at the last minute, though with apologies, which proved the worst customer service as no one following up during the process?!

The salesman Justin King seems to be helpful but gave us a filled in receipt form stating that we had got the car and ALL the documents BEFORE our actual collection of the car.

The Certificate of Conformity is alleged to be provided in German version only for car sold in the UK and this is their usual practice.

The missing item from the car was alleged to be sent to us within one week or so, but claimed that no ETA after our chasing for the same later on…

Car was bought in early June but problems remain unsettled until today, early August and no ETA could be told…

Shame on Porsche UK or only Mayfair is the worst Center in the Uk?

I wish that I could give the zero or negatives to show how poor it is.

We recently collected my wife’s new Porsche Macan from the ‘Official Porsche Centre’ in Norwich.
She’s so happy with this beautiful car and we genuinely cannot thank the staff enough as they literally went “over and above” and made us feel like we were members of their family (which we are now, in Porsche circles😊)
We have been to a number of Official Porsche Centres in the past. I can honestly say this Centre one is ‘head and shoulders’ above the rest.
The staff were so polite, friendly, courteous, and professional during all our interactions with them over the last week, and they even gave us a fantastic unmatchable part-exchange price price too!
On the day of collection they genuinely made us feel like “Royalty”, unveiling the (covered) car for us in their purpose-built area for such events and presenting my Wife with a bunch of flowers and a handwritten card acknowledging our 25 years together.
Special thanks to Managers Adam, and Michael as well as Front-of-House staff-member Philippa, you guys are clearly the ‘best of the best’ at what you do, ticking all boxes knowing how to make customers feel at ease, with your open, laid back and friendly approach.
If you are thinking of purchasing a Porsche, no matter what part of the Country you may be in, then I strongly recommend you give them a call first because they will try to move ‘heaven and earth’ to accommodate you.

Thank you again,at Norwich Porsche Centre and we look forward to seeing you again soon for a catch-up over more pastries and hot chocolate.

Mr & Mrs B’
Caister-On-sea.

Bought a Porsche 992 911 4GTS 3 weeks ago and was then told the tracker wasn’t fitted in so got booked into the Porsche West London Chiswick branch and was told by their service manager Dean couldn’t do anything as he and the branch don’t represent that part of the business as bought it from the York branch and it’s solely their problem . Probably the worst service I’ve receive from this untrained service manager in over 2 years . Avoid this no ranch at all costs

I owned a Porsche Cayman for a few years, and I have to say that it was an exceptional driving experience. The handling, power, and styling of the car were all top-notch, and I always felt proud to be behind the wheel of such a beautiful machine. The engineering and attention to detail that went into designing and building the car were evident in every aspect of the driving experience, from the sound of the engine to the responsiveness of the controls. Even after my car was crashed into by a Welshman in a Kia, I still have a deep appreciation for the quality and craftsmanship of Porsche vehicles. I cannot speak highly enough about the brand and the quality of their products. If you are looking for a truly exceptional driving experience, I highly recommend Porsche.

Obviously wrong colour or type to be called back by your East London location

Horrendous 'customer service'. Spoil the brand and they don't care. Find another car as you will be disappointed if your car develops a fault.

After purchasing a new car earlier this year I hit a problem with the factory fitted tracker, although the hard was fixed by the dealer I still had a problem with the service from Vodaphone. Although the tracker service as sold by Porsche they will not provide any support to sort out the service, Porsche Uk Customer support basically just push me over to Vodaphone with not support, very disappointing, something I didn't expect from a high end manufacturer. High cost and high end does not all was mean the best.

Unelss your are a Porsche expert don't bother.
Loking for a car for my partner,; boxster convertable, simple enough you would think!!

But no

You can't search properly unless you know the model numner etc.(who the hell doe's expect nerds)

Back to Mercedes or Jaguar
Happy for Porche to help, but not holding my breath