I recently purchased a tent from this company. The tent itself has several issues, and when I reached out for help, I was met with silence. Despite their claim to "aim to reply in 24 hours," I have ye... Toon meer
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Lees wat reviewers zeggen
The Jersey inflatable camping lounger I received is being returned as unfit for purpose. I inflated the lounger as instructed only for it to fully deflate 45 mins later. For the last 30mins of use it... Toon meer
Bedrijf heeft geantwoord
Very quick delivery with no problems. The Ava camping bed is very well made and really comfortable. I bought it as a sun lounger because it is much higher from the ground (about 40cm) than a typical s... Toon meer
Bedrijf heeft geantwoord
Habe zwei Portal Outdoor Liegen (AVA) gekauft.Beide sind an der gleichen Stelle gebrochen und somit Schrott. Offensichtlich handelt es sich um einen Produktionsfehler. Ich kann diese Liegen nicht empf... Toon meer
Bedrijfsgegevens
Contactgegevens
Unit 20 Radar Way, BH23 4FL, Christchurch, Verenigd Koninkrijk
- portal-outdoor.com
2,6
Slecht
78 reviews
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Fantastic service
31 mei 2020
Review zonder uitnodiging
Antwoord van Blank
Thanks Jonathan for the 5-star review!
Good quality sturdy chairs
Good quality sturdy chairs. Lightweight but strong. Quick delivery and cheaper ordered direct than through a certain rain forest website.
24 mei 2020
Review zonder uitnodiging
Antwoord van Blank
Thanks for the great feedback and kind words.
Great lightweight chair and footrest
Great lightweight chair and footrest. But it’s much bigger than it looks! So my husband’s bagged it.
17 mei 2020
Review zonder uitnodiging
Antwoord van Blank
Hi Jan, thanks for the 5-star review!
Superior QUALITY + COMFORT
The BALBAO CHAIR is extremely comfortable and it allows you to sit in many different positions and always have your back supported. You can sit for hours on end without feeling any discomfort that garden chairs often give you - and the lovely padded material means the chair doesn't feel that any moisture is getting trapped. It was slightly wider than I had realised so best to check the footprint size incase, like me, you are putting it in a smallish space. Because it looks high quality with a beautiful pattern - as well as being every bit as comfortable as my sofa - I am also using it in the house !
11 mei 2020
Review zonder uitnodiging
Antwoord van Blank
Hi Gillian, thanks for the positive feedback on the Balbao Chair. We really appriciated it.
Very good quality
Very good quality, well made and comfortable, yet fold away nice and compact
10 mei 2020
Review zonder uitnodiging
Antwoord van Blank
Hi Anthony, thanks for the positive review and 5-star review!
They prosece my order fast and they…
They prosece my order fast and they gave me all the information I need to keep track on it.
I hope the products are equivalent to the customer care!
4 mei 2020
Review zonder uitnodiging
Antwoord van Blank
Hi, thanks for the positive review, thanks again.
Very fast efficient service
Very fast efficient service, great products
29 april 2020
Review zonder uitnodiging
Antwoord van Blank
Hi Ann, thanks for the positive review.
Antwoord van Blank
Hi Robert, thanks for the positive review. much appreciated.
Great product
Great product, exactly as described very well made. Looking forward to giving them lots of use. Quick and efficient delivery by DPD.
28 april 2020
Review zonder uitnodiging
Antwoord van Blank
Hi Chris, thanks for the 5-star review. much appreciated.
Useless Jersey inflatable camping lounger
The Jersey inflatable camping lounger I received is being returned as unfit for purpose. I inflated the lounger as instructed only for it to fully deflate 45 mins later. For the last 30mins of use it was sagging in the middle rendering it useless. As for the sales process, the website worked well and delivery was prompt given the current Covid-19 situation.
11 april 2020
Review zonder uitnodiging
Antwoord van Blank
Hi thanks for the feedback. I'm glad you had a positive experience online and delivery was prompt. Did we manage to get in contact and offer you a replacement? Thanks again.
Zeta 3 tent
Zeta 3 tent, lightweight and good quality.
Easy to erect and pack down afterwards.
Highly recommend.
1 april 2020
Review zonder uitnodiging
Antwoord van Blank
Hi thanks for the positive feedback.
Easy transaction delivery was…
Easy transaction delivery was quick..and purchase was perfect
6 augustus 2019
Review zonder uitnodiging
Antwoord van Blank
Hi Sarah, thank you so much for your positive review. Enjoy your chairs! Thanks again.
Brilliant and super fast delivery
Brilliant and super fast delivery. Put tent up in minutes to check all ok before I go camping. Super quick to put and and put away.
30 juni 2019
Review zonder uitnodiging
Antwoord van Blank
Hi Anita, we aim to be fast and efficient so thanks for the great feedback! Enjoy camping this Summer thanks again.
they need a better carrier
They sent a £54 table that got damaged in transit..so they replaced it with another that got damaged in transit...I then gave up..they need another carrier..
Emails to portal outdoor didn’t get through easily but once I did get through they were polite
11 mei 2019
Review zonder uitnodiging
Antwoord van Blank
Hi Jo,
At Portal we pride ourselves on the quality of not only our products but also the service we provide. Since your feedback we have improved the packaging on this item to prevent the same damage occurring in future. We appreciate this is to late for your orders but we hope it will give you confidence to order from Portal in the future.
Many thanks
Portal Outdoors
Fast delivery and great communication
30 april 2019
Review zonder uitnodiging
Antwoord van Blank
Hi Peter, thanks for the positive feedback! We're happy you had a great experience shopping with us.
A very good tent design and of good…
I bought the portal java 4 tent, and I can assure you, its a very good tent design and of good material. Also I am very pleased with how they kept me updated from the moment I did the order. I would definitly recomend this site and their products.
26 maart 2019
Review zonder uitnodiging
Antwoord van Blank
Hi Yanes, such a brilliant positive review thanks so much! We aim to have clear communication with customers and thanks for reviewing the tent. Thanks for the site recommendation and enjoy the tent!
At first
At first, I thought it might look too manly, but it’s actually quite fashionable. Matches with black coat or hoodies, good as a school backpack!
25 oktober 2018
Review zonder uitnodiging
Antwoord van Blank
Thank you for your review of one of our backpacks - we're really pleased to hear that you are happy with it!
Enjoy!
Best wishes,
Sam
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