portmeirion.wales Reviews 

Exceptional service. Visited the village for afternoon tea on 3rd of January. The staff at the hotel couldn't have been more helpful in accommodating my dietary requirements and then on leaving offered us a lift to the exit as the weather was appalling.
Shout out to Charlotte and Chelsea at the hotel who looked after us so well and Sean our driver and Amanda at the exit. Others too whom we didn't get to see but all ran like a well oiled machine.
Thanks so very much - will return!

I have waited years to come and it did not disappoint. Not only was it only £17 each to get in (I thought this was very cheap), you can divulge yourself in the prisoner, then go for a lovely tree top walk. Only complaint....do not expect to get a cup of tea from the hotel bar if you are not a resident they won't serve you. There are other coffee bars and a restaurant, but it would have been nice, as outside the bar it overlooks the water. Most of the tables were taken up by non residents just sitting there dying of thirst. Other than that would recommend this any day

Spent hours driving there only to be refused entry as we had our Welsh Border Collie with us. Its all outdoors for goodness sake, and to have us given the excuse that dogs can leave mess j find completely insulting. Virtually every pub or cafe in the area, welcome dogs inside, but no, Portmeirion is obviously above this. I don't expect the type of visitor there would be in the habit of not cleaning up after the family pooch, but even if they didn't, at £17 per head tolook round, they could employ someone to keep an eye out. Well sod you, won't be going there

No question this is a beautiful spot, unique and worth seeing....but not at the price...£17 a head! In 2001 the entry fee was £5 worth less than £10 in today's money so hard to understand how they justify the cost. Factor in the costs of Coffee, Ice Cream and so on it makes for a very expensive way to spend a few hours. In my opinion it's not worth it.

The staff are most helpful and friendly a real credit to the organisation. The village is really well looked after. A very nice day out. Highly recommended. Thanks to you all.

I would have rated this place higher if it wasn’t for the dismissive attitude of the manager I complained to. Hotel and staff great. Staff at the gift shop and prisoner souvenir shop look up and smile at customers. Staff at cafe just by gift shop - please don’t swear! When I complained via email I was given the brush off- apparently they don’t have complaints about the attitude of some staff!!! Look at Tripadvisor.

Hard to swallow when you have a three night package booked and the staff at PortMeirian have been in constant touch to pre book meals etc that the away break has been cancelled because England are going into lock down. PortMeirian was in Wales the last time I went there.Not happy is the most polite way to express how I feel at the moment.