Posh Virtual Receptionists UK Reviews 

I had a great experience with this company. Their team was incredibly professional, patient, and handled a difficult situation with care and understanding. It was clear they truly value their customers and are committed to providing high-quality service, even in challenging circumstances.

A special thank you to Jennifer, who went above and beyond—her calm and courteous approach really stood out. It’s rare to come across a team that manages tough conversations with such grace.

Highly recommended for anyone looking for a trustworthy and reliable company.

Great service. I've been using them for a while now, really professional.

Very friendly & personable service. Highly recommend using this super helpful service

Not used this company or never will use them. This is another company who scrolls through certain websites or purchase email addresses from dodgy companies then spam us with their company info. I will be going back to the website that i believe they obtained my personal details from as i have received many more spam emails from other companies targeting the business i am in. getting ten similar emails everyday is frankly a pain in the a###.
I would also mention that spam marketing without my permission is illegal where posh.com will be added to the list of breaching GDPR regs.

As a high rated company here at NPP neuro group, we can not recommend POSH enough. This service has a huge impact on the company it's self answering numerous amounts of calls a day. The service is very reliable and professional and we will continue to use them.

We have been with Posh around 18 months.
The system has worked seamlessly and efficiently and has meant we have been able to work effectively without excessive cost to our business.

I would recommend all to the service Posh offer.

We have used Posh as a stop gap solution when our previous phone handler left his position back in 2022. Have been so happy with the service that we never replaced him. Thanks team!

I am thoroughly impressed with the call answering service provided! This service has been a game-changer for my productivity. I no longer face interruptions during focused work or meetings thanks to the efficient handling of calls. The instant messages detailing caller information are incredibly useful; they allow me to respond promptly if the situation is urgent or requires immediate attention.

The brief and to-the-point nature of the calls ensures that only essential information is captured, which not only keeps costs down but also streamlines communication. My customers have consistently praised the politeness and professionalism of the team, which reflects positively on my business. The best part is that I never miss a lead thanks to this excellent service.

A heartfelt thank you to the team for such a stellar job!

As the CEO, I can confidently say that Posh has been an invaluable asset to our organization. It has significantly streamlined our operations, freeing up valuable time by efficiently handling cold sales inquiries. This allows our team to focus on more strategic tasks, ultimately driving our business forward.

Great reception services. Attentive call handlers.

We would definitely recommend Posh!

Having used a number of call centres over the last 20 years, I would say that Posh stand out as the most professional and flexible.

Their fees are reasonable certainly in line with the industry averages but they excel in client care and in leaving that all important perfect first impression.

Many of our biggest clients have said “Oh I spoke to Sally who was lovely on the phone”, or “I left a message with Daniel who was very professional”, it is these brief, but important mini-moments that set the tone for a long term business relationship.

We will be staying with Posh and in their capable hands for many years to come.

After a few teething problems to do with telephone numbers and passing on communications with me things (all of which were acknowledged by Posh with no quibbles and some financial compensation)have now perked up. My phone number is for regulatory purposes only so I have few calls inbound but it is an excellent service and the staff are very focused on customer care.

Very good service, been using Posh for almost a year to help manage incoming calls for my business. The service is very reliable and professional.

I am very impressed with the team at posh. They are highly professional and skilled in what they do. The service they provide is top-notch, with a high-end feel. However, there is one important aspect that I would like to see improved: call recording. It would be beneficial to have the option to listen back on calls for reference and quality assurance purposes. Other than that, I am extremely happy with the service and would highly recommend it.

Excellent service very professional

Really pleased! These guys are professional and responsive, always hear back same day if I email in with any questions or changes. We all really like the app and portal too!

We started using Posh just over a month ago. The service is fantastic. Not missing a call 24/7 has given rise to a definite uptick in new enquiries and work. The service is smooth and professional, and the call information we receive spot on and exactly what we need. Can't recommend them enough