Posh Virtual Receptionists UK Reviews 

42
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It is a joy to work with POSH and the whole team are friendly and have great customer service. They are professional when dealing with our clients and provide seamless transitions to our sales teams

Beoordeeld met 1 van de 5 sterren

Good sales guy. TERRIBLE phone handlers. Lost me thousands £ in sales. Also a company who thinks they can bill you for doing absolutely nothing. Will be taking action legally. To recover damages and a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So far so good, the customer service are really nice and quick to help get the service exactly as we want it. We were always nervous about handing over our phone lines over to a separate company... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We started using Posh just over a month ago. The service is fantastic. Not missing a call 24/7 has given rise to a definite uptick in new enquiries and work. The service is smooth and professional,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoonbeantwoording
  2. Callcenter

Over Posh Virtual Receptionists UK

Geschreven door het bedrijf

Posh is a 24/7/365 virtual receptionist business that aims to please clients with a professional call answering service.

We are here to help your business succeed. Whatever your area of expertise; whether you’re a lawyer growing your firm, a small business looking to expand, or a startup dreaming big, a Posh Virtual Receptionist service can help take your company to the next level.

Our clients save on average 10 hours per month by letting Posh Virtual Receptionists handle their calls; allowing them to get back to what they love; running their business. Our Posh receptionists are trained to handle calls as if they were a part of your business.

At Posh there are no long-term agreements. We work on a rolling month-to-month contract. And we are so confident you will love our service; we offer a 7-day free trial. No card details required, and no strings attached. Seven days (or 250 mins, whichever comes first) on us.

We are often more than 50% cheaper than some of our competitors with no compromise on our service offering or professionalism. All Posh clients receive 24/7 live answering, call transfers, and access to our mobile App and portal at no additional cost.

Services

Prices

FREE TRIAL

Geschreven door het bedrijf

Free Trial

Use our services for 7 days on us

Use our services for 7 days on us
We are so confident you will love our service, we offer a 7-day free trial…no card details required, and no strings attached. Seven days (or 250 mins, whichever comes first) on us.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

42 reviews

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4,5

Alle reviews

(42)

18 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

It is a joy to work with POSH

It is a joy to work with POSH and the whole team are friendly and have great customer service. They are professional when dealing with our clients and provide seamless transitions to our sales teams

8 juli 2026
Beoordeeld met 1 van de 5 sterren

Terrible phone handles lost me lots of money

Good sales guy. TERRIBLE phone handlers. Lost me thousands £ in sales. Also a company who thinks they can bill you for doing absolutely nothing. Will be taking action legally. To recover damages and at best a refund

8 april 2026
Review zonder uitnodiging
Logo Posh Virtual Receptionists UK

Antwoord van Posh Virtual Receptionists UK

Good morning, Rakeem,

We're sorry to see you've been left feeling this way. Clearly this is never our goal, and we are disappointed this has been your experience with Posh Virtual Receptionists UK. However, your review does contain several inaccuracies which we feel is only fair to point out.

You mention that we billed you for "doing absolutely nothing". Our records show our Customer Service team reached out multiple times to offer assistance and support to start forwarding your number but unfortunately, we didn't receive a response until you contacted us requesting a refund.

Additionally, as you never forwarded your business line to allow our agents to handle your calls, we are unsure how you have arrived at this conclusion or have formed such a strong opinion on the competency of our agents.

When signing-up to our service, we always ensure our Terms and Conditions are provided so customers are clear on how we charge. If there was any misunderstanding, we can only apologise.

Although we weren't able to reach the outcome you were hoping for, your account remains fully configured and ready to use should you decide to activate the service in the future. If you'd like any assistance getting everything up and running, our Customer Service team will be only too happy to help.

Natalie
General Manager,
Posh UK

Beoordeeld met 5 van de 5 sterren

Great Service

Expectational service and very professional. Would recommend Posh Virtual.

15 juni 2026
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Antwoord van Posh Virtual Receptionists UK

Thank you for your kind words :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Always bright smart people directing the calls.

22 mei 2026
Logo Posh Virtual Receptionists UK

Antwoord van Posh Virtual Receptionists UK

Thank you for the kind words, David. The team is delighted to hear it!

Beoordeeld met 5 van de 5 sterren

Great service

I received a prompt response to my query and everything was resolved really quickly.

9 december 2025
Logo Posh Virtual Receptionists UK

Antwoord van Posh Virtual Receptionists UK

Thank you for your lovely feedback! I’m really glad we could resolve your query quickly. If you need anything else, we’re always here to help.

Beoordeeld met 5 van de 5 sterren

My POSH Experience

My POSH Experience. If you are needing a reception team for your business then please give POSH a call. They literally stand head and shoulders above their competitors. They get to know your business expectations and learn your booking system perfectly before going live. They communicate with you through every step and you get to know all the transactions that have taken place by access to the app. There is no tie in with a contract and they will even look after your bookings while you are on holiday. I contacted a large amount of virtual reception companies and POSH was the one that stood out. Pricing for the service was not ridiculous either which was a relief being a sole trader. They also offer a free trial period so you can find out how compatible you are with them. POSH... do not stop or change what you are doing because your service works perfectly and you knock the socks of all other virtual reception companies. My booking system is Goldie Appointfix and POSH navigated their way around it with complete ease. So if you are looking to ease your workload with a reception team just give POSH a call and speak to the team - you will not regret it.

19 november 2025
Review zonder uitnodiging
Logo Posh Virtual Receptionists UK

Antwoord van Posh Virtual Receptionists UK

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re genuinely delighted to hear how positive your experience has been with Posh.

Our team take great pride in getting to know each business we work with, learning systems, and making sure everything feels seamless before we go live so it means a lot to hear that reflected back. We’re also really pleased that the Posh App and transparent communication have made things easier for you! :)

Beoordeeld met 5 van de 5 sterren

Professional, Personable, and Proactive

We’ve recently started working with POSH Virtual Receptionists UK and have been thoroughly impressed from day one. The service itself is excellent - responsive, professional, and tailored to our needs - but what really sets POSH apart is their outstanding customer support.

Every query has been met with speedy, detailed replies, and their team consistently goes the extra mile to ensure everything runs smoothly. A special mention to Peter, their Business Development Manager, whose friendly and proactive approach made onboarding seamless and enjoyable.

We’re looking forward to a long and successful working relationship with POSH, and wouldn’t hesitate to recommend them to others seeking a reliable, personable virtual receptionist service.

24 oktober 2025
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Antwoord van Posh Virtual Receptionists UK

Thank you for your brilliant review, I have passed your comments onto the team and Peter who was very pleased. We are looking forward to a long and successful partnership too :)

Beoordeeld met 5 van de 5 sterren

super polite and well spoken staff.

super polite and well spoken staff.

allows me to get on with work daily instead of taking needless calls from customers or sales

23 oktober 2025
Logo Posh Virtual Receptionists UK

Antwoord van Posh Virtual Receptionists UK

Thank you for you review and kind words, I've passed them onto the team :)

Beoordeeld met 5 van de 5 sterren

Best in the business....

Posh by name, Posh by nature - Top-notch service from these guys. I have used 4 different receptionist services in the past and finally settled on these. I didn't make it easy for them, as I wanted to ensure they could handle difficulty, and they passed the test. WELL DONE!

20 september 2025
Review zonder uitnodiging
Logo Posh Virtual Receptionists UK

Antwoord van Posh Virtual Receptionists UK

Thank you for your review :)

Beoordeeld met 5 van de 5 sterren

Highly professional

Immediate positive responses and superbly efficient and friendly staff.

12 september 2025
Logo Posh Virtual Receptionists UK

Antwoord van Posh Virtual Receptionists UK

Thank you Rosie - It's a pleasure to be working with you :)

Beoordeeld met 5 van de 5 sterren

Positive



So far so good, the customer service are really nice and quick to help get the service exactly as we want it. We were always nervous about handing over our phone lines over to a separate company but these guys put our mind and rest and already feel like part of the team, highly recommend.

26 augustus 2025
Review zonder uitnodiging
Logo Posh Virtual Receptionists UK

Antwoord van Posh Virtual Receptionists UK

Thank you for your lovely review :)

Beoordeeld met 5 van de 5 sterren

Thank you for the quick and easy set…

Thank you for the quick and easy set up, and for speaking directly with my phone provider to help set up the service. Already very impressed.

19 augustus 2025
Review zonder uitnodiging
Logo Posh Virtual Receptionists UK

Antwoord van Posh Virtual Receptionists UK

You are very welcome, we are always happy to help! Thank you for your review :)

Beoordeeld met 5 van de 5 sterren

I'd highly recommend POSH for…

I'd highly recommend POSH for businesses interested in a professional and flexible virtual receptionist service. We've been really pleased with the service they have provided. The account team are highly attentive, responsive and professional. They listen carefully to our requirements and help design the best solution. The call handlers are professional and the information they provide to us is prompt and accurate. If there are issues, they are dealt with quickly. Overall great experience.

20 juli 2025
Logo Posh Virtual Receptionists UK

Antwoord van Posh Virtual Receptionists UK

Thank you, Douglas, for the kind words. Both our Call Handlers and Customer Service team are delighted to be working with you, and we’re looking forward to continuing our partnership moving forward. 😊

Beoordeeld met 5 van de 5 sterren

Very professional and responsive

Very professional and responsive - exactly what I need as a small business owner.
They worked with me to create a call answering flow that suits my business and I've had no issues with it. Have had customers compliment those they've spoken to initially. Calls are answered 24/7 and the email summaries sent through immediately.

12 mei 2025
Review zonder uitnodiging
Logo Posh Virtual Receptionists UK

Antwoord van Posh Virtual Receptionists UK

Thank you for your review! I’ve shared your feedback with the relevant teams, and it truly made their day. Our customers are at the heart of everything we do, and I’m so glad that came through in your experience with us. :)

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