Powells Jewellery Reviews 282

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Another warm welcome from the team at Powells, Such a unique jewellers no super bright long counters, no pressure sales, instead a cosy step back in time with a tasteful choice of new and vintage... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What’s to say ? , I’ve dealt with Powells in Chester many times , and as usual even though we didn’t specifically go in looking for anything we ended up buying a beautiful antique gold chain , we de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service. At no time did we feel pressured or rushed in terms of time. Guided through our options by Declan who took time to listen to our needs and advised accordingly. Good communications th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff are so lovely, did a fantastic job of mending my 2 rings they looked like new when I picked them up?

Bedrijfsgegevens

  1. Juwelier
  2. Sieradentaxateur
  3. Juwelenhandelaar
  4. Sieradenontwerper
  5. Sieraden reparatieservice
  6. Horlogerie

Geschreven door het bedrijf

Specialists in vintage and contemporary fine jewellery, in the heart of historic Chester, since 1967.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

282 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Lovely customer service!

Lovely customer service!

Thank you

9 april 2026
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Antwoord van Powells Jewellery

Thank you for such a lovely 5 star review Rhian

Hoping to see you again soon.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

As usual the personal attention was…

As usual the personal attention was exemplary. Helpful assistance without being too pressing. A delightful experience
Thank you

2 april 2026
Review zonder uitnodiging
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Antwoord van Powells Jewellery

Thank you for such a lovely 5 star review Anna.

Hoping to see you again soon.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

staff are lovely in powells

staff are lovely in powells
Thank you for being so nice my diamond ring is lovely.
Thank you
XXX

26 maart 2026
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Antwoord van Powells Jewellery

Hello Andrea,

I do hope you are enjoying wearing your fabulous new diamond trilogy ring! We appreciate your kind words.

Hope to see you again soon.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

No hesitation in recommending Powells

Great service. At no time did we feel pressured or rushed in terms of time. Guided through our options by Declan who took time to listen to our needs and advised accordingly.

Good communications throughout and the items were available 3 weeks early from a 6-week estimate. No hesitation in recommending Powells for your jewellery needs..

23 maart 2026
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Antwoord van Powells Jewellery

Hello John,

Thank you for your glowing 5 star review. I will pass your kind words onto Declan.

We hope to see you again soon.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

Welcoming

Welcoming, professional, helpful yet not at all pushy.
The engraving is exceptional.

17 maart 2026
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Antwoord van Powells Jewellery

Hello Mike,

Thank you for your kind words! We are so pleased that you are thrilled with your engraving.

Looking forward to you visiting the store again soon.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

Very pleasant and knowledgeable staff…

Very pleasant and knowledgeable staff who made me welcome and did not rush me. I was given an estimated time for the alterations to be completed but it was actually done within a far shorter time frame. When I collected my jewellery, I was delighted with the results, and they far exceeded my expectations. Once again , the staff were so friendly and polite. I would definitely recommend Powells to others.

16 maart 2026
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Antwoord van Powells Jewellery

Hello Jenny,

I'm so glad you had a fantastic experience, we are looking forward to welcoming you back into store.

Your kind review means so much.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

Customer service was excellent

Customer service was excellent. Didn't feel pressured to sell or buy. A lovely experience

14 maart 2026
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Antwoord van Powells Jewellery

Hello Chris,

Your kind words are greatly appreciated.

Thank you for a glowing 5 star review.

Kindests regards,
Esme

Beoordeeld met 5 van de 5 sterren

Very friendly and informative

Very friendly and informative . Nice atmosphere and clean.

13 maart 2026
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Antwoord van Powells Jewellery

Thank you for such a lovely 5 star review Audrey.

Hoping to see you again soon.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

customer focused

customer focused, knowledgeable, attentive

8 maart 2026
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Antwoord van Powells Jewellery

Thank you for a glowing 5 star review Bryan.

We hope to see you again in the future.

Kindest Regards,
Esme

Beoordeeld met 5 van de 5 sterren

Just the best

Powells are just the best jewellery shop there is. They are good people with exceptional knowledge. I wouldn't dare go anywhere else.

4 maart 2026
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Antwoord van Powells Jewellery

Hello Josh,

Thank you for such a kind review. We always enjoy your visits to the store.

Looking forward to you visiting again soon.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

Absolutely thrilled with my purchase

Absolutely thrilled with my purchase. Staff went above and beyond for me. Incredible service, great price and beautiful quality. Excellent customer experience, I definitely recommend Powell’s.

4 maart 2026
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Antwoord van Powells Jewellery

Hello Cheryl,

Thank you for your kind words and lovely 5 star review.

We look forward to seeing you again in store.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

Friendly and excellent service

Friendly and excellent service. Lovely pieces of jewellery. Definitely would use Powells again.

20 februari 2026
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Antwoord van Powells Jewellery

Hello Kathy,

Thank you for your lovely 5 star review. We hope you are enjoying your new signet ring!

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

A gem of a jewellers

I left a few pieces of jewellery for repair.
The estimate came through very quickly and the work was completed in a few days.
Orla was very friendly and helpful, as was the other lady ( sorry I didn’t get her name) who I dealt with when I went to collect my jewellery.
I have used this jewellers on a few occasions and the service has always been excellent.
I will return.
Many thanks Sue Watmore

26 februari 2026
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Antwoord van Powells Jewellery

Hello Sue,

Thank you for such a positive 5 star review. I'll notify Orla of your kind words.

We look forward to welcoming you back into store.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

Choosing wedding rings

Powells were very helpful and patient whilst we looked at some wedding bands. Offering advice on style and fit. They have some very beautiful rings and offer a great selection. They are knowledgeable about the product and go above and beyond to make sure you are happy with your choice.

21 februari 2026
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Antwoord van Powells Jewellery

Hello Nicola,

Thank you for such a lovely 5 star review. We are so happy you love your new wedding ring.

We hope to see you again soon.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

The staff were very friendly and so…

The staff were very friendly and so helpful. I love my new necklace and I definitely go to the store again. Thank you Declan.

23 februari 2026
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Antwoord van Powells Jewellery

Hello Sue,

Thank you for your lovely 5 star review, I have passed your kind words on to Declan.

We do hope to see you again soon.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

What a truly beautiful experience

What a truly beautiful experience with such genuine staff, helpful, knowledgeable, no sales patter just a genuine interest in their business and such beautiful jewellery that they clearly appreciate and love and are happy that the customer loves too. I am totally smitten with my trilogy ring and Esme was just delightful.

18 februari 2026
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Antwoord van Powells Jewellery

Hello Sue,

It was such a pleasure to meet you and your friend. I do hope you are enjoying your new ring and celebrating your big birthday!

I hope to see you again on you next weekend away!

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

Complimentary jewellery

One of the team helped me to choose a ring that complemented a necklace I have. They sourced a variety of rings that suited the style of the necklace in a wide range of prices.I was very happy with my choice.

16 februari 2026
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Antwoord van Powells Jewellery

Hello Mo,

Thank you for another one of your lovely reviews. We do love seeing yourself and Gary. I hope you are enjoying your lovely new ring.

We hope to see you again soon.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

Friendly and Helpful

Made welcome as usual, like that the staff know my name, and have always had great service.
The service is so good it takes your mind a little off the bill...

13 februari 2026
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Antwoord van Powells Jewellery

Hello Simon,

Thank you for a lovely 5 star review. Your loyalty to Powells is greatly appreciated.

We all hope to see you again soon.

Kindest regards,
Esme

Beoordeeld met 5 van de 5 sterren

Great ring shopping experience

Great shop, great products-lots of choice, lovely service.

7 februari 2026
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Antwoord van Powells Jewellery

Hello Tim,

Thank you for your lovely words and kind 5 star review!

We hope to see yourself and your partner sometime soon.

Kind regards,
Esme

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