Percent Reviews 118

They were so quick with responding to my request for help, and actioned my request exactly as I asked them - my one comment would be that the help 'form' questions about email addresses weren't very clear, but I put a detailed breakdown in the comment box and they read it, and understood what had happened. Sorted so quickly and easily, I have honestly never had such a positive experience with online customer support. I felt treated like a human (who cannot fill in forms accurately apparently!).

The prompt attention with clear response to my needs

Am satisfied with your fast response and kind concern to support in anyway possible, thanks for your support.

The initial process confirms the charitable status with ease, but struggles to link credentials for the people involved and the appeal process is quite hard to find. However, the response to the appeal process was quick and effective

I was very pleased with the promptness, courtesy, and professionalism shown. They were quick to respond and resolve my issues promptly. Great customer service.

agradesco su ayuda en poder conseguir validar nuestra institucion, estoy a espera de mi validacion, muchas gracias.
Radio Club Cañete.

very professional

I had received an error code with my verification but percent replied very quickly and resolved the issue and was able to verify my account. They were great and the non-profit is up and running doing great things!

Really happy with this team. Thanks so much

Very helpful and patient with our queries. Fast response too.

Once the ball got rolling, it was a breeze doing business with Percent.

All the support agents were understanding and helpful. It is the best customer experience I have had in years. Their communication was to the point and clear. They delivered beyond expectations. Super Service Excellence!!

Support team very helpful..

As a non-profit organization (Christian Resource Library), we are thrilled to share our outstanding experience with PoweredbyPercent.com. Their platform has truly revolutionized how we manage and distribute our resources. The interface is user-friendly, intuitive, and has greatly improved our efficiency.

What stands out the most is their exceptional support team. Whenever we have encountered an issue or had a question, they have been incredibly responsive, knowledgeable, and dedicated to helping us find solutions quickly. Their commitment to customer satisfaction is evident in every interaction.

We highly recommend PoweredbyPercent.com to any organization, especially non-profits, looking for a reliable and supportive platform to enhance their operations. They have exceeded our expectations in every way!

Had a surprisingly wonderful experience with their customer care personnel who handled my problem quickly, communicated clearly and promptly, and were friendly and empathetic. I felt they put themselves in my shoes and responded accordingly and this made me feel valued and confident of a solution. Thanks so much. Keep up the great work and work ethic guys. God bless

Referred by a ticket sales site to verify our non-profit status. Referral was made on a Sunday afternoon and status was confirmed within an hours! Also, had a question that was submitted that same Sunday and received a detailed response answering the questions completely the same day. Very impressive.

Ours is a small nonprofit, volunteer-run organization, and in my initial application, the org was verified but the proof I was asked to send to prove that I was connected to the org was not. I contacted TrustPilot, sent what I could to verify that I was the president, and was very relieved to receive a message the next day that I could proceed. I had worried that Google was only prepared to support larger orgs with paid staff and other "corporate" characteristics. I am glad that small orgs can also be approved. I appreciated the personal response and support.