I would say after 10 years using a "basic" projector, I have been astonished by the quality of the Formovie Theater !!! Despite a broken device after just 1 week, PP-AV send me in the next days a sp... Toon meer
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I cannot stop this from sounding over the top, but I bought a projector screen on eBay being wrong type, instant refund given, then purchased correct screen, from minute I ordered the help I... Toon meer
I bought an XGIMI H3 projector to upgrade from the excellent H1. Projector arrived safely and timely although after starting it up noticed that the inside of the lens was badly smeared. Dropped an ema... Toon meer
Bedrijf heeft geantwoord
I bought direct through the website, and when my bank wouldn’t process the payment, James was really helpful when I got in touch directly. Despite the unit not being in stock in the UK, it arrived mu... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Phoenix Projectors AV is a premium supplier of projection screens and high-end audio equipment for home cinema enthusiasts and audiophiles. We offer bespoke ALR projection screens custom-built to any size or specification, plus ToneWinner audiophile electronics for discerning listeners. Serving consumers across the UK and internationally through our website and eBay global store (2,100+ sales, 100% positive feedback, shipping to 170+ countries).Every screen is manufactured to order with your exact specifications - size, material, frame colour - and delivered in as little as 12-14 days. Our customers benefit from cinema-quality projection at home, expert technical guidance, comprehensive warranties, and responsive customer support. Whether you're building a dedicated home cinema or upgrading your audio system, we provide professional-grade equipment with consumer-friendly service. Out of the Darkness, comes the Light!
Contactgegevens
167-169 Great Portland Street, W1W 5PF, London, Verenigd Koninkrijk
- 07597530088
- sales@pp-av.com
- pp-av.com
Formovie Theatre
Brought a Formovie projector in 2022 and arrived very quickly. The projector did develop a fault, PPAV were really quick to respond and replaced it within a week. Really helpful and very responsive. Recommended!
Very impressed 👍
Promised delivery dates very accurate. Always responded promptly with updates while waiting for delivery. Also extremely pleased with the products. All round very impressed
Fast delivery
Fast delivery, very helpful and very happy with the Lazer TV.
Stop looking, trust Phoenix; they’re fantastic.
I bought direct through the website, and when my bank wouldn’t process the payment, James was really helpful when I got in touch directly. Despite the unit not being in stock in the UK, it arrived much sooner than the estimated 2 weeks; arriving within 9days!
Would highly recommend this company and also James for his great service and advice.
I highly recommend James
I highly recommend James, he is very helpful and very professional, my devices arrived very quickly and everything in perfect condition, James always kept me informed and followed up on my shipment, I am very happy and grateful
Brilliant seller you can depend on
Brilliant seller you can depend on. Great price ...after sales support is second to none. Highly recommended!
Bought a formovie theater
Bought a formovie theater , my first projector and was so easy to set up and the picture is amazing , great customer service also .
Ordered a Formovie Theater via ebay
Ordered a Formovie Theater via ebay, they clearly explained that it comes from China (being that it's a Chinese brand and is manufactured there, that's not exactly a surprise).
The sellers communication was very good, kept me apprised throughout from placing the order, to delivery, to dispatch and customs.
I have been an ebayer for 15 years and never had such a smooth experience as this ordering from China.
P.s Seems to be some malicious reviewer making false negative reviews under pseudonym's on here. Please pay no attention.

Antwoord van pp-av.com
I did not receive an item more…
I did not receive an item more expensive than 3000 euros After a request for a withdrawal of money, they are asked to make additional payments.

Antwoord van pp-av.com
Très heureux d'avoir commandé mon ampli…
Très heureux d'avoir commandé mon ampli
Tonewinner AD-7300PA+ chez Projecteurs Phoenix AV .L'entreprise est sérieuse, elle répond bien aux demandes et est prête à négocier.
Le produit correspond à ce que je voulais et il est arrivé en bon état. La livraison a été très rapide depuis la Chine vers la France avec un bon suivi ( FEDEX ).

Antwoord van pp-av.com
All good
All good, i ordered from norway, the produkt took just a few days to arrive. Seems like good customer service to
Got the R1 projector in 5 days
Got the R1 projector in 5 days. Very good seller and answers all questions. Thanks for the suggestion.
A Top Class Customer Service from Phoenixprojectors!
I recently bought a Tonewinner AT300 from Phoenixprojectors/ James.
The AV processor arrived with no delays, well packed with a fast delivery, well ahead of Christamas as intended.
I unpacked and installed my new AV processor in my Hometheater system. Unfortunately my unit had a high frequency whistle in the surround and surround back speakers. After several tests, I realised that this wasn't most probably caused by cables or ground loops, as I suspected,but by my my unit, as this whistle randomly went away for few minutes without any apparent reason. Even during the Christmas vacations, James answered all my messages and arranged a new unit shipping to me even before I returned the defective unit.
James was always very quick to answer and super polite. He always made me feel supported.
What a great Service! What a person! caring for his customers in a way I've never found anywhere else!
Buy from him with Confidence!
Alessandro from Italy

Antwoord van pp-av.com
Purchased a 120” VividStorm UST ALR…
Purchased a 120” VividStorm UST ALR rising screen. This was the first high value purchase I’ve ever made on eBay and so was a little nervous. Before committing I made contact with Phoenix and discussed options with James. I found him very helpful and so proceeded with my purchase which arrived direct from the manufacturer within a week. Unfortunately there was a defect but James was quick to respond (out of hours). James contacted VividStorm immediately. Without argument a replacement was arranged within 24 hours and received within a few days. With regard to the screen, it is fantastic, been watching movies and box sets every night. With regard to Phoenix/James I can confidently say that the service provided is second to none and easily better than many high street chain/department stores. If you’re thinking about buying from them then you can proceed with confidence.
Nothing was to much trouble for this…
Nothing was to much trouble for this company. Excellent service which is unusual these days. First class
Despite an issue we initially had James…
Despite an issue we initially had James quickly resolved it and we received the correct item in good time and the experience we have is fantastic.
Thank you
Alr projector screen
Ordered and projector screen. It's brilliant and the guys ordered it and arrived swiftly. Will use again in the future
Great product, best price, quick delivery and excellent service.
I had looked everywhere for a specific projector screen, but was struggling to find anywhere that had it in stock or at a reasonable price. After contacting Phoenix Projectors, they were able to give me the best price and it took only a little over a week from ordering to receipt of the screen, with good communication and delivery tracking the whole way. The condition of the item was perfect, although I had a slight issue (incorrect factory adjustment of the screen), Phoenix Projectors got in touch with the manufacturer straight away and the problem was resolved within a day. Overall a great experience and I wouldn't hesitate to recommend.
Polite, friendly customer service, highly recommended
Phoenix Projectors are amazing to deal with. They have the latest projectors and accessories on sale at market beating prices. We bought 2 projectors from them recently. Customer service has been impeccable. When there was a fault with one of the projectors, they tried to sort out even after the initial 28 days. They happily replaced the projector with the latest 4K device. Highly recommended! Very polite.
Recommended!
Very helpful, before and after purchase. Delivery was quicker than expected, and very pleased with the new screen. Thanks!
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