Terrific service. When DPD 'delayed' our parcel which was needed for a stage event, Darren arranged for an urgent order to be sent next day delivery. Typically both parcels then arrived on the same... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Usually a decent service but unfortunately not on this occasion. After price matching a product and issuing a part refund they proceeded to remove my purchase points blaming “that’s how their online s... Toon meer
Bedrijf heeft geantwoord
Cannot fault the customer service offered by these guys at Prebeat, they go the extra step to make sure that you're well informed with deliveries etc. Got a few freebies thrown in and probably the c... Toon meer
Bedrijf heeft geantwoord
The Elumin8 range of cases sold by Preheat are really excellent quality and provide good protection for your equipment. I have purchased 2 now and I am very pleased with them. The ordering process was... Toon meer
Bedrijfsgegevens
- Audiovisueel materiaal leverancier
- ook in
- Dj-benodigdheden winkel
- Elektronicawinkel
- Podiumverlichting leverancier
- Stereowinkel
Geschreven door het bedrijf
Prebeat has been selling Sound & Lighting since 1999, we now stock a wide range of Sound & Lighting both online and in-store. With our excellent customer service, superb prices and fast delivery we are a leading retailer in the UK for major brands such as FBT Speakers, Equinox Lighting, ADJ Lighting, Chauvet Lighting, LEDJ Stage Lighting, Studiomaster Mixers & Speakers, dB Technologies and so much more. Chose online from over 4,000 products delivered quickly whether you need a PA Speaker for a DJ, Lighting rig for a band or a portable speaker for your fitness studio. Maybe you are a bar, restuarant, shop, hair salon or warehouse that needs some background music then we have it all for you to chose from.
Contactgegevens
Unit 21, Enterprise Court, TS25 2FE, Hartlepool , Verenigd Koninkrijk
- 01429 872116
- sales@prebeat.co.uk
- prebeat.co.uk
4,6
Uitstekend
461 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Cannot fault Prebeat
Cannot fault Prebeat. Smooth transaction and fast communication with a query I had.
8 oktober 2025
They know there job and explain it to…
They know there job and explain it to me in every detail thank so very much
10 september 2025
Disappointed
Ordered the Equinox Butterfly mkII on Wednesday 24th Sept and it was despatched on 30th Sept and arrived on 1st October. So that is 5 working days, not the 2-3 days stated when placing the order on the Website!
Disappointed with the light overall, the preset programs are poor and I’m unable to program colours that I want to use. The motors are very noisy and annoying!
1 oktober 2025
Review zonder uitnodiging
Delivery was first rejected but then...
Delivery was first rejected because of shipping difficulties. The customer service found an alternate method and dealt with it directly rather via email rather than through the website and I received my order.
24 september 2025
Antwoord van Prebeat
Thank you Ian for this super review - we are glad we could work it out for you and get the screen delivered.
Great product fast smooth and reliable…
Great product fast smooth and reliable service
12 september 2025
Antwoord van Prebeat
Thanks Mark, we appreciate the review and glad you found it a great experience.
Great quality product and fast…
Great quality product and fast dispatch.
Very happy with my order.
11 september 2025
Quicker than expected
Arrived before the stated time in excellent condition. Very happy with Kam portable speaker. Even got a discount code that took £10 off price and free delivery.
16 september 2025
Antwoord van Prebeat
Thank you Paul for this superb review and we are delighted it all went well. We hope to see you again soon!
Antwoord van Prebeat
Thank you Steven.
From recommendation to purchase
I had been recommended to look at citronic crossovers by a sound engineer. I’m really pleased I did and even more pleased where I purchased it from m. Great company to do business with and really clear communication m. 100% recommend using this company and citronic equipment.
3 september 2025
Antwoord van Prebeat
Great to hear you like the CX23 Crossover and were happy with our service. We really appreciate the 5 star review - thank you John.
Antwoord van Prebeat
Thank you Samuel for the review, we appreciate it and your order.
100% recommend
I called up with a very hasty order as I had been let down by any other company, the gentleman that answered my call was incredibly helpful, polite and understanding! He took my order over the phone and had the items with the courier and at my door the following day! Incredible service, excellent pricing! Will 100% be back for more!
3 september 2025
Antwoord van Prebeat
Thank you for taking the time to leave this super review, we are delighted you had a great experience.
Fantastic company to trade with
Fantastic company to trade with. If you’re after kit don’t go anywhere else for it
Shop with Pre Beat
Everytime
29 augustus 2025
Antwoord van Prebeat
Thanks Nick for the great review, that is very kind of you and we appreciate your orders.
Original item faulty but replaced with new
Good communications for the delivery of the parcel. Item received was faulty (these things happen - not the fault of Prebeat) so I emailed them to see what could be done. First email wasn't received but a second one resulted in a return being arranged and a replacement item being sent out a couple of days later. All sorted - thank you!
27 augustus 2025
Antwoord van Prebeat
Thanks Sheriton - we really appreciate this review and glad we could resolve this for you.
Price, Postage, Punctuality - Prebeat Score Heavily
I was impressed by the pricing, speedy delivery and the painlessness of the whole process.
1 september 2025
Antwoord van Prebeat
Thanks Alan, we appreciate this great review and hope you love the pedals.
The item was exactly as described
The item was exactly as described. It arrived on time and not damaged in any way. The quality of the product was great. I will be ordering from them again with confidence.
28 augustus 2025
Antwoord van Prebeat
Hello Diane
Thank you for taking the time to leave this review, we are delighted you were happy with the case.
Thank you.
Awesome
Awesome. Just plan and simple awesome. Everything from finding the Light units on the web site to setting the up and using them for an event. Awesome.
21 augustus 2025
Antwoord van Prebeat
Thanks Carl, thats a really great review and has started our day with smile, we really appreciate it and hope you enjoy using the lights.
Brilliant service from Prebeat keeping…
Brilliant service from Prebeat keeping me informed about my order.
I ordered the Equinox vapour 1000 haze machine and it was delivered in 3 days.
Great company fast delivery Thank You.
26 augustus 2025
Review zonder uitnodiging
Antwoord van Prebeat
Thanks for taking the time to write the review Paul, we really appreciate it and your order. We hope we can help with any future needs soon!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.