Terrific service. When DPD 'delayed' our parcel which was needed for a stage event, Darren arranged for an urgent order to be sent next day delivery. Typically both parcels then arrived on the same... Toon meer
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Usually a decent service but unfortunately not on this occasion. After price matching a product and issuing a part refund they proceeded to remove my purchase points blaming “that’s how their online s... Toon meer
Bedrijf heeft geantwoord
Cannot fault the customer service offered by these guys at Prebeat, they go the extra step to make sure that you're well informed with deliveries etc. Got a few freebies thrown in and probably the c... Toon meer
Bedrijf heeft geantwoord
The Elumin8 range of cases sold by Preheat are really excellent quality and provide good protection for your equipment. I have purchased 2 now and I am very pleased with them. The ordering process was... Toon meer
Bedrijfsgegevens
- Audiovisueel materiaal leverancier
- ook in
- Dj-benodigdheden winkel
- Elektronicawinkel
- Podiumverlichting leverancier
- Stereowinkel
Geschreven door het bedrijf
Prebeat has been selling Sound & Lighting since 1999, we now stock a wide range of Sound & Lighting both online and in-store. With our excellent customer service, superb prices and fast delivery we are a leading retailer in the UK for major brands such as FBT Speakers, Equinox Lighting, ADJ Lighting, Chauvet Lighting, LEDJ Stage Lighting, Studiomaster Mixers & Speakers, dB Technologies and so much more. Chose online from over 4,000 products delivered quickly whether you need a PA Speaker for a DJ, Lighting rig for a band or a portable speaker for your fitness studio. Maybe you are a bar, restuarant, shop, hair salon or warehouse that needs some background music then we have it all for you to chose from.
Contactgegevens
Unit 21, Enterprise Court, TS25 2FE, Hartlepool , Verenigd Koninkrijk
- 01429 872116
- sales@prebeat.co.uk
- prebeat.co.uk
4,6
Uitstekend
461 reviews
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Antwoord van Prebeat
Thank you for the 5-star review, we are very grateful.
Antwoord van Prebeat
Awww Mark, thank you - we really appreciate that review and your kind words. Thanks for being a customer.
Antwoord van Prebeat
Thanks for the 5 star review Clare, we really appreciate it and hope that you love the lighting system.
Antwoord van Prebeat
Thanks Leonard for the review, we would love the oppurtunity to get that pushed up to 5 stars, did something go wrong and can we help in any way? Drop the team an email sales@prebeat.co.uk with any queries.
The unit came quickly
The unit came quickly. The powered speaker works very well. and the price is extremely fair. I should be thanking you so thank you.
14 mei 2025
Antwoord van Prebeat
Thanks Mark for the reveiw, we really appreciate the kind words and 5 stars.
Great experience from start to finish.
Cannot fault the customer service offered by these guys at Prebeat, they go the extra step to make sure that you're well informed with deliveries etc.
Got a few freebies thrown in and probably the cheapest about when looking around for a sound system package.
Will definitely be using these guys again when adding to sound system and purchasing lights etc.
14 mei 2025
Antwoord van Prebeat
Thanks for the great review Chris - we hope you like the new system. Thanks for buying your new speaker system from Prebeat.
Antwoord van Prebeat
Thanks Trevor, we really appreciate the review and your ongoing custom over the many years.
Customer service was excellent and…
Customer service was excellent and advice was most welcome and very helpful..
7 mei 2025
Antwoord van Prebeat
Thank you Marcus for this great review, we really appreciate it.
Antwoord van Prebeat
Thank you for buying from Prebeat Martin and taking the time to leave a positive review, we are delighted you gave us 5 stars.
Antwoord van Prebeat
Thank you for the great review, we really appreciate it.
Antwoord van Prebeat
Thank you Ben for taking the time to leave this review, we really appreciate the 5 stars.
Delivery is too slow
Delivery is too slow. Ordered the item on a Monday 28th April to be able to use for the Saturday weekend event, they promised to aim delivery for 1st of May (3days) but unfortunately nothing came until the following week of Tuesday. Item is no longer needed.
30 april 2025
Antwoord van Prebeat
Hello Gerald
Thanks for taking the time to leave a review - we value all feedback - but no doubt we are sad it was only 3 stars. Just checking your order and I can see we have done all things as quoted and the order was shipped on 30th April. As this was only a very small order it is sent with TRACKED 48 on Royal Mail as quoted on the website.
I think it seemed longer days wise - but it is working days and you had the Easter B/H weekend which means 2 days are bank holidays - so 4 none working days in total and then delivered on the Tuesday for you. I hope that helps explain and thanks again - if you could squeeze it to a 4 star we would appreciate it.
Easy to speak to a human being
Easy to speak to a human being. Excellent response time to queries and do what they say. Thank you!
28 april 2025
Antwoord van Prebeat
Thank you for taking the time to leave us this great 5-star review, we really apprecaite it and hope you enjoy using the system.
Great product
Great product, swift delivery, excellent price.
I had struggled to find speaker mounts this discreet, and the price was very sensible.
9 april 2025
Antwoord van Prebeat
Thanks for the great review Callum, we are happy to hear the speaker brackets did the job for you. They are one of our best selling products here at Prebeat.
Antwoord van Prebeat
Thank you Wayne, you are very kind giving us this 5-star review and the team are delighted.
Antwoord van Prebeat
Thanks for the great review and 5 stars Mark, this really means a lot to us. No doubt that mixer is a bargain and has some great features - we hope you enjoy using it.
Fast response to questions
I had a question about the product I had bought and it was resolved very quickly. They were very helpful.
25 april 2025
Antwoord van Prebeat
Thanks for the great review Andrew, we are delighted to hear that your query was resolved.
quick and effient service
24 april 2025
Antwoord van Prebeat
Thanks Darren for the 5-stars - we really appreciate it.
Delivery was made on time as you said…
Delivery was made on time as you said it would be,, what made the delivery perfect was the effort put in by the delivery driver,, he went above and beyond,, with the delivery.. TOP MAN .. 👍👍👍👍
24 april 2025
Antwoord van Prebeat
Hello Malcolm
Thank you so much for this great review - we are delighted that FEDEX did such a great job in delivering your speaker and we will pass this to them.
Antwoord van Prebeat
Thanks Thomas, that is a great review and made our team smile on this warm sunny day :-)
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