Terrific service. When DPD 'delayed' our parcel which was needed for a stage event, Darren arranged for an urgent order to be sent next day delivery. Typically both parcels then arrived on the same... Toon meer
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Lees wat reviewers zeggen
Usually a decent service but unfortunately not on this occasion. After price matching a product and issuing a part refund they proceeded to remove my purchase points blaming “that’s how their online s... Toon meer
Bedrijf heeft geantwoord
Cannot fault the customer service offered by these guys at Prebeat, they go the extra step to make sure that you're well informed with deliveries etc. Got a few freebies thrown in and probably the c... Toon meer
Bedrijf heeft geantwoord
The Elumin8 range of cases sold by Preheat are really excellent quality and provide good protection for your equipment. I have purchased 2 now and I am very pleased with them. The ordering process was... Toon meer
Bedrijfsgegevens
- Audiovisueel materiaal leverancier
- ook in
- Dj-benodigdheden winkel
- Elektronicawinkel
- Podiumverlichting leverancier
- Stereowinkel
Geschreven door het bedrijf
Prebeat has been selling Sound & Lighting since 1999, we now stock a wide range of Sound & Lighting both online and in-store. With our excellent customer service, superb prices and fast delivery we are a leading retailer in the UK for major brands such as FBT Speakers, Equinox Lighting, ADJ Lighting, Chauvet Lighting, LEDJ Stage Lighting, Studiomaster Mixers & Speakers, dB Technologies and so much more. Chose online from over 4,000 products delivered quickly whether you need a PA Speaker for a DJ, Lighting rig for a band or a portable speaker for your fitness studio. Maybe you are a bar, restuarant, shop, hair salon or warehouse that needs some background music then we have it all for you to chose from.
Contactgegevens
Unit 21, Enterprise Court, TS25 2FE, Hartlepool , Verenigd Koninkrijk
- 01429 872116
- sales@prebeat.co.uk
- prebeat.co.uk
4,6
Uitstekend
461 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have been using PreBeat since 2019…
I have been using PreBeat since 2019 and I find their products to be both of a high standard and shipped promptly. I have had an occasional quality issue beyond their control, but the team have always sorted out the problem promptly to my satisfaction.
There are no "Perfect" delivery companies but I find PreBeat's use of Fed-ex means I am more likely to receive a product in good condition than many of the other courier companies.
Strongly recommended as an internet supplier, and probably even better if you can visit their shop!
27 april 2025
Review zonder uitnodiging
Antwoord van Prebeat
Hello Clint
Thank you for this superb review, we really appreciate it and I will pass your kind words on to the team.
Antwoord van Prebeat
Thanks for the great review Andy, we really appreciate it.
Excellent service thank you
16 april 2025
Antwoord van Prebeat
Thanks for the great review Sarah, we really appreciate it and it made us smile today :-)
Antwoord van Prebeat
We are delighted that you gave us 5 stars - thanks John, we really appreciate it.
Antwoord van Prebeat
Thank you for the great review, we really appreciate it.
Antwoord van Prebeat
Hey Anthony - thank you so much for this 5-star review, the team really appreciate it.
Although I received the wrong item…
Although I received the wrong item which was not your fault, it was packed in the wrong box. You replaced it immediately excellent service.
14 april 2025
Antwoord van Prebeat
Thanks Anthony for your understand on the issue and we are happy you received the correct replacement. We really appreciate your review.
Antwoord van Prebeat
Thanks for the 5 star review Michael, we really appreciate it.
Telephoned to ask for advice - good info
Telephoned to ask for advice on a portable PA loudspeaker and if it would be suitable. Very helpful assistant and explained technical differences. Bought a QTX system.
11 april 2025
Antwoord van Prebeat
Thanks for the kind words Andrew, that has really made our day. We appreciate you taking the time to review and thanks for buying from Prebeat.
Great product
Great product, prompt service , excellent communication. Item delivered when stated.
9 april 2025
Antwoord van Prebeat
Thanks for the great review Geoffrey, we are delighted you like the product.
Antwoord van Prebeat
Thanks Martin for the great review, it really means a lot to the team.
Supprised to find the covers do not…
Supprised to find the covers do not cover the whole speaker
4 april 2025
Antwoord van Prebeat
Hey Paul - thanks for taking the time to leave a review on the service your received from us here at Prebeat, we really appreciate the feedback.
We are sorry you were dissappointed with the FBT covers you ordered - sadly we don't manufacture the product so don't have any control over them. All the FBT covers I believe are just slip on covers.
You can return then unused for a refund within 14 days if you don't like them, no problem. Let us know if there is anything we can do to get you to improve the rating to our usual 5 stars - we would really appreciate it as our Trustpilot rating is really important to us.
Antwoord van Prebeat
Hey Don, thanks for the great review - we really appreciate it!
Ordered 2 mirror balls. Great.
Ordered 2 mirror balls. 75cm. Superfast delivery and best price I could find. Great team.
11 maart 2025
Antwoord van Prebeat
Thank you Edward, we really appreciate your kind review - it means a lot to us.
Good service.
13 maart 2025
Good value bag for cymbal stands.
Good value bag for cymbal stands.
Light weight and sturdy enough for my needs.
Very fast delivery.
Thanks
19 maart 2025
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