Prebeat Reviews 

Brilliant service as always Darren and the team are brilliant always order when need new equipment

The Elumin8 range of cases sold by Preheat are really excellent quality and provide good protection for your equipment. I have purchased 2 now and I am very pleased with them. The ordering process was very easy both times, and delivery was next day. I also searched for the best pricing and Prebeat 'beat' everyone else. I would highly recommend this supplier :)

Good service, items as described, reliable contact and delivery.
Several different parts purchased on different occasions. Free delivery over £50 is fast too.

Wonderfully efficient and great price.

Awesome

Delivery was very speedy and the product exactly as described.

Great price, really fast help when i made an error and fast delivery - couldnt ask for more 🌟🌟🌟🌟🌟

Excellent company very helpful and quick

I’ve know Prebeat and Darren for a lots of years, for anyone visiting their website or shop be assured you will get the best possible service, advice and quality of products. All of the staff have always been very helpful to me, give them a try, you won’t be disappointed.

Very helpful to me as I started up a new business and helped us with everything I needed very professional

Great quality and service

Everything arrived on time, in perfect condition and with nothing missing. Delivery communication was also first class. Would certainly order from this company again.

I received my new speakers last friday (21st)
and i'm very happy with them. The sound quality is perfect. They are also easy to handle and to attach to the stands. Great service from Prebeat with quick delivery and great value for money.

You can really tell how good a company is when a problem arises! I ordered a DJ mixer from them - but on the day of delivery, I was in all day but got a message to say it had been delivered just after lunchtime - I checked outside, but nothing. The company reaponded very quickly to my message to help - they in turn contacted the courier and sent me a picture of where the package was - which was behind my next-door neighbours bin! This sorted it all out really quickly, so thank you so much! I'd also say that the piece of equipment is fantastic, at a great price and I would wholeheartedly recommend the company!

Really poor service all round, I purchased an item from prebeat, when the item didn’t arrive on the date they promised, I called and they blamed me saying my phone number was incorrect even though I’d called them prior, acting like they didn’t give a s@it, when the item did arrive it was faulty, when I returned the item, I called to ask if they had received it, again the guy acted like he didn’t give a S@it, and stated “well your not the only person that returns things you’ll have to wait”, I then called again days later, again, the guy was sarcastic, saying that the item was now being sent to me from the manufacturer, even though their return policy states they will replace any faulty item within 30 days of purchase, they treated the return as if it was a warranty fault, they didn’t provide any tracking for the replacement and now they’re closed for nearly 2 weeks and I’m still yet to receive the replacement item nearly a month after original purchase, I would avoid buying from prebeat , their customer service is appalling and the attitude of the guy I spoke to was sarcastic , uncaring and passive aggressive, I will not buy from these people again, disgraceful service, avoid at all costs

Excellent service, great product 👍🏻

Great price, quick delivery and very good customer support when there was a small problem which was resolved very quickly

Great thanks for the speakers very good quality

Excellent customer service, very fast shipping and the amp is amazing

Usually a decent service but unfortunately not on this occasion. After price matching a product and issuing a part refund they proceeded to remove my purchase points blaming “that’s how their online system works and they have no control over it “. Sounds more like sour grapes and clearly throwing ones toys out of the pram. Based on recent events I’ll take my business elsewhere. Plenty of other suppliers out there who would appreciate the custom.