Precious Metal Reviews 

472
•
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

Really positive experience from calling, getting booked in etc to see car, test drive it & arrange finance options. No pushy sales, friendly staff & we were left to look at the car & have discussion... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Yet another amazing purchase from precious metal, from my initial enquiry right through to picking our new car up. Very professional service throughout from Chris and Matt, we felt very well looked af... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is our third car with Precious Metal now over the past 6/7 years and honestly wouldn’t use anyone else. Mat is so helpful and knows his stuff, he just doesn’t sell cars, he provides support and g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

These guys cant do enough for you, from the moment you walk into the showroom until the day your vehicle is delivered. Great, friendly, honest service, 100% wouldn't hesitate to use them again.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer

Over Precious Metal

Geschreven door het bedrijf

Welcome to Precious Metal Prestige Motor Group. Providing exceptional cars with low rates of flexible-finance options. NATIONWIDE DELIVERY AVAILABLE! Delivering service beyond service. Find your precious metal

Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

472 reviews

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5,0

Alle reviews

(472)

67 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The best customer journey i have…

The best customer journey i have experienced buying a vehicle.
Vehicle is in perfect condition and arrived with half a tank of fuel….unheard of!
Huge A+ from me

17 juli 2024
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Antwoord van Precious Metal

Hi Sam, thank you for the opportunity to arrange the purchase of your awesome Mercedes-Benz CLA AMG Line. It was a genuine pleasure to meet you and your family and it is immensely gratifying to receive your kind review of your service experience with us! Thank you too for taking the time to share your comments and, if we can further assist in any way, please don't hesitate to get in touch. Sincere regards, Mat, Chris & all of the Precious Metal team.

Beoordeeld met 5 van de 5 sterren

5* service

Such a fantastic family run business thank you to you both for making our car buying so easy and for always been at the end of the phone no matter what time of the day it was. We will definitely be coming back when it’s time to change our car again.

20 juli 2024
Review zonder uitnodiging
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Antwoord van Precious Metal

Hi Paul/Sarah and what a genuine pleasure it was to meet you both and thank you for allowing Precious Metal to organise your amazing new Jaguar E-Pace We are all thrilled you enjoyed your buying experience with us! We look forward to assisting in any way possible and hope you thoroughly enjoy you fantastic new car. Kindest regards, Chris, Mat & all of the Precious Metal team.

Beoordeeld met 5 van de 5 sterren

Amazing

Very good , they were extremely polite and kind.Would be very happy to shop there in the future.👍

20 juli 2024
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Antwoord van Precious Metal

Hi Myles, thank you very much for your kind review - it's fantastic to hear you enjoyed our client service and it was a genuine pleasure to meet you and your mum. Can we also extend our sincere gratitude for choosing Precious Metal and hope you enjoy that fantastic BMW 2 Series!. Kindest regards, Mat, Chris & all of the team.

Beoordeeld met 5 van de 5 sterren

Quality car dealership

Really nice experience. Family run and Mat was helpful from first contact all the way through to completion. Travelled 2 hrs based on reviews and detailed ads and got a fantastic car

17 juli 2024
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Antwoord van Precious Metal

Hi Imarni, it was a genuine pleasure to meet you and we're delighted to receive your kind feedback, thank you! I shall ensure the rest of the PRECIOUS METAL team receive your accolade. Wishing you the very best in your amazing new BMW 2 Series Gran Coupe and if myself or any of the team can assist in any way, please don't hesitate to get in touch! Sincere kind regards, Mat, Chris & all of the team!

Beoordeeld met 5 van de 5 sterren

Fantastic experience with Chris

Fantastic experience with Chris, bought my range rover with him and it's been a perfect process. The start of a good friendship and will be using him when it comes to upgrading the car and getting something new.

5 juli 2024
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Antwoord van Precious Metal

Hi Jamie, thank you so much for the opportunity to organise your beautiful new Range Rover Evoque! Our client experience is what has always been at the forefront of our business, so it's incredibly gratifying to receive such kind praise. If we can assist in any way ongoing, please don't hesitate to get in touch! With kindest regards, Chris, Mat, Iso and all the team at Precious Metal.

Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish

Brilliant service from start to finish, very friendl and couldn’t have helped more. Constantly kept in touch throughout the process whether there was an update or not and answered all questions. Really good experience and would definitely recommend them to anyone who is looking to buy a car! I would never go back to a main dealer after buying from yourselves.

10 juli 2024
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Antwoord van Precious Metal

Hi Danny/Atalanta and thank you very much for your brilliant feedback that is fantastically appreciated! It was a genuine pleasure to meet you both and we sincerely hope that you thoroughly enjoy your wonderful new Tesla Model 3! Thank you for your greatly appreciated business and please don't hesitate to get in touch if we are able to be of any future assistance. Kindest regards, Mat, Chris and all at Precious Metal

Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish

Brilliant service from start to finish. All done and dusted in 4 days. Really friendly approach to car sales - which is refreshing :-) Would highly recommend to anyone. Thanks gents - much appreciated

10 juli 2024
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Antwoord van Precious Metal

Hi Gary and thank you so much for your amazing comments that really do mean everything to us and our team. We were delighted to meet you and Ben and thank you once again for choosing Precious Metal. If I or any of our team can be of any further assistance, please don't hesitate to get in touch! With sincere best regards, Mat, Chris & all at Precious Metal

Beoordeeld met 5 van de 5 sterren

I can’t recommend enough

I can’t recommend this company enough. It seems hard to find a trustworthy company to buy a second hand car from but I felt well taken care of from start to finish. Mat responded to all enquiries quickly and has continued to be helpful following the cars delivery. Nothing seems to be too much trouble and I will definitely be using them again and recommending to family / friends. Nice to have a positive car buying experience and be able to share that.

27 juni 2024
Review zonder uitnodiging
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Antwoord van Precious Metal

Hi Phil/Emma and thank you very much for your brilliant feedback that I have passed on to the whole team! It was a genuine pleasure to meet you both and we wholeheartedly hope that you thoroughly enjoy your wonderful new Tesla Model 3!. Thank you for your greatly appreciated business and please don't hesitate to get in touch if we are able to be of any future assistance. Kindest regards, Mat, Chris and all at Precious Metal.

Beoordeeld met 5 van de 5 sterren

Highly recommend!

I would highly recommend purchasing your car from this lobely family run company. They are very professional thoughout and actually care about you and guide you though the purchase with honesty. They go above and beyond in their service before during and after your purchase unlike some larger corporate companies.

29 juni 2024
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Antwoord van Precious Metal

Hi Louise and in the first instance, can we thank you sincerely for taking the time to share your buying experience with us. Although we say it constantly, can we express our unwavering gratitude for you appreciated feedback. We truly believe success to be found in outstanding customer care and we're delighted that we met your expectations. Wishing you many happy, safe & enjoyable miles ahead in your superb new Jaguar E-Pace and if we can be of any further assistance, simply get in touch! Mat, Chris and all of the Precious Metal team.

Beoordeeld met 5 van de 5 sterren

A car company you can trust 100%

Absolutely fantastic experience from start to finish this company goes above and beyond and mat is just a top man and nothing was to much trouble even picking me up from the train station. I would encourage anyone who is looking for a new car to give this company and mat a ring ⭐️⭐️⭐️⭐️⭐️

22 juni 2024
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Antwoord van Precious Metal

Hi Dean and a huge thanks for taking the time to leave us your kind accolade that is greatly appreciated! It was great to meet you and can I thank you once again for choosing Precious Metal to organise your new car. We all hope you and your family thoroughly enjoy your amazing Mercedes GLA and if we can of any further assistance, please don't hesitate to get in touch! With best regards and thanks, Mat, Chris all of the Precious Metal team

Beoordeeld met 5 van de 5 sterren

Fabulous customer service from start to…

Fabulous customer service from start to finish couldn’t be happier with my new wheels 😊

10 juni 2024
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Antwoord van Precious Metal

Hi Angela, thank you so much for your kind feedback regarding your experience with us. It was an absolute pleasure to meet you and thank you so much for travelling all the way from Liverpool to come and see us. It goes without saying that if you need us for anything further, please just drop us a line and thank you so much for choosing Precious Metal for your new stunning BMW 2 Series Gran Coupe. Take care & drive safe , Chris, Mat and all of the team.

Beoordeeld met 5 van de 5 sterren

10/10 service Chris couldn't have been…

10/10 service Chris couldn't have been anymore helpful and went out his way to make sure the handover went smooth as possible. Family owned business and it shows they really do take pride in what they do. Car was better than I imaged no faults! Thanks so much again :)

7 juni 2024
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Antwoord van Precious Metal

Hi Clarisse and a huge thank you for your kind accolade of our service that is greatly appreciated! Can I also say what a pleasure it was to make your acquaintance and thank you once again for choosing Precious Metal to organise your new car. We all hope you thoroughly enjoy your amazing Range Rover Evoque and if we can be of any further assistance, please don't hesitate to get in touch! With sincere best regards and thanks, Chris, Mat and all of the Precious Metal team.

Beoordeeld met 5 van de 5 sterren

Chris is on it!

Chris is on it! He communicates!

This is the 2nd vehicle experience from Precious Metal. From calling Chris, to enquire & discuss my options on changing my car to having the paperwork (docusign) all in place and the car exchange date confirmed, was 4 days and that included a bank holiday Monday.

Nothing is too much trouble. Efficient. Polite. On it! Doing and delivering above and beyond.

My new vehicle was delivered by Chris on Thursday and my old vehicle, driven way.

It was the easiest car swap arrangement ever!

I was originally recommended Precious Metal by my Accountant and I’ve recommended and shall continue to recommend Precious Metal to others.

If you want superb service, no other choice

7 juni 2024
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Antwoord van Precious Metal

Hi Diane, great to see you again and thank you for allowing Precious Metal to organise you yet another car! All of the team hope you thoroughly enjoy the amazing Range Rover Evoque and we look forward to being of service to you again in the future! Sincere best regards, Chris, Mat & all at Precious Metal.

Beoordeeld met 5 van de 5 sterren

The best of the best!!

Matt and Chris were amazing from the off…The experience from enquiry to Viewing to Purchasing was a pleasure and could not recommend these gents enough! If you’re in the market for a new vehicle then id highly recommend looking at the quality collection precious metal have to offer.
They are the best at what they do with the best vehicles at competitive prices.
Coffee is on point too :D
Will definitely be doing business again!
Thank you
Dalton

24 mei 2024
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Antwoord van Precious Metal

Hi Dalton and what a genuine pleasure it was to meet you and thank you for allowing Precious Metal to organise your amazing new Land Rover Disco Sport! We are all thrilled you enjoyed your buying experience (and the fact we make a top brew!)! We very much look forward to assisting in any way possible and we hope you thoroughly enjoy you fantastic new car. Kindest regards, Mat, Chris & all of the Precious Metal team.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Not your normal car dealership, Chris went out and sourced a vehicle for us after the one we saw on their site got sold. Nothing was to much trouble great customer service, on collection Chris’s passion to ensure the car buying experience is taken at your pace and not just a quick sale. I would definitely purchase again from precious metal and would 100% recommend them to others.

17 mei 2024
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Antwoord van Precious Metal

Hi David, thank you very much for your kind review and it's fantastic to hear you thoroughly enjoyed our client service and your amazing new Jaguar E-Pace! It was a genuine pleasure to meet you and can we extend our sincere gratitude for choosing Precious Metal. Kindest regards, Chris, Mat & all of the team.

Beoordeeld met 5 van de 5 sterren

Excellent company - could not recommend highly enough

If you are wanting an excellent, quality vehicle with trustworthy, no pressure sales, you need look no further than Precious Metal Prestige Motors.
Rather than a large, target driven company, Chris & Mat base their whole business ethos & reputation on the satisfaction of their customers.
Having gone with my husband to buy his new car, we had no hesitation in returning to change my car.
We could not recommend this company highly enough.

14 mei 2024
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Antwoord van Precious Metal

Hi Cheryl, it was great to see you and Kevin so soon after Kevin collected his car the other week! Thank you so much for a second opportunity to organise your new car and we cannot duly express our gratitude enough. We hope you enjoy being a newly inducted member to the Jaguar owners club and your fantastic E-Pace provides many happy and safe miles ahead. With sincerest regards, Mat, Chris & all at Precious Metal

Beoordeeld met 5 van de 5 sterren

Honest, friendly car sales!

Matt and his brother are doing a great job running an honest used car sales business. Matt was knowledgeable, friendly and we felt relaxed throughout the process. Highly recommended!

2 mei 2024
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Antwoord van Precious Metal

Hi Tom, and can I say what a pleasure it was to meet you, Zoe and Millie! Thank you for entrusting Precious Metal to organise your new car and we hope you all enjoy that stunning Range Rover!! Drop any one of the team a line if we can assist with anything in the future. With sincere best regards, Mat, Chris & all at Precious Metal.

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic…

I could not recommend Precious Metal enough - the whole process was absolutely seamless. I was supported throughout the entire process of buying my car, nothing was too much hassle and no question was a silly one. Mat and Chris absolutely are the best in the business and have excellent senses of humour!

The service was that fantastic my mother is now going to be purchasing her new car from them!

27 april 2024
Review zonder uitnodiging
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Antwoord van Precious Metal

Hi Annie, thank you for your amazing words and it was a real pleasure to meet you and your mum Rose! We're all thoroughly delighted that you enjoyed your Precious Metal buying experience and that we met with your service expectations. We look being of assistance to you again in the future and also relish the opportunity to organise your mum's new car! With sincere kind regards, Mat, Chris & all at Precious Metal

Beoordeeld met 5 van de 5 sterren

A refreshingly comfortable car buying experience from an impressively customer focused car company.

Although buying a car is supposed to be a pleasurable experience, often this is not the case as you feel wary of what you are being told and pressurised by target driven sales people. This is not the case with Chris & Mat from Precious Metal prestige cars. From the outset they were friendly, helpful, not at all pushy and could not do enough to advise on the vehicle we were considering in order to ensure we were totally satisfied. This is a small family company driven by good service, customer focused, providing high quality vehicles. We were delighted with every aspect of the buying experience and the vehicle we purchased. Thank you Mat and Chris for your expertise, attention to detail and courtesy throughout. We would have no hesitation in highly recommending this company to anyone.

29 april 2024
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Antwoord van Precious Metal

Hi Kevin, can I say what a genuine pleasure it was to meet Cheryl and yourself and thank you so much for the opportunity to organise your beautiful new Jaguar F-Pace! Our client experience is what has always been at the forefront of our business, so it's incredibly gratifying to receive such kind praise. If we can assist in any way ongoing, please don't hesitate to get in touch! With kindest regards, Mat, Chris and all the team at Precious Metal.

Beoordeeld met 5 van de 5 sterren

I wouldn't go anywhere else

I wouldn't go anywhere else. I have used precious metal for my last 3 cars and had amazing service throughout.

26 april 2024
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Antwoord van Precious Metal

Hi Leanne and thank you for your kind review of our service and for allowing Precious Metal to organise your third car!! It was once again an absolute pleasure to see you and all of team hope you enjoy your stunning Audi Q2. If myself or any of the team can assist in any way ongoing, please don't hesitate to give us a shout! Sincere best regards, Mat, Chris and all at Precious Metal

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