Premier Autotune Reviews 39

TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Dealing with Allan from the first phone call right though to vehicle collection was outstanding. Allan was so helpful with diagnosing and communicating the issues. He happily provided us the pricin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is third time we've used Premier Autotune. Along with the regular service, we had an oil leak in our 4 year old VW Tiguan . The leak stemming from the timing system was found, and fixed in two... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Big thanks to Alan at @PremierAutotune for sorting my daughter's Polo with a new timing belt, air filters & DSG software update. The car drives like new again 🚗💨 Highly recommend for anyone on th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Alan and his team provided the upmost of service and professionalism. Our Volkswagen had a problem that the dealership could not even diagnose. Alan was quick to investigate our issue and diagnose c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoreparatie en -onderhoud

Geschreven door het bedrijf

Premier Autotune is your leading dealer-alternative Vehicle Repair and Performance Tuning business located in Southport, Gold Coast. We will service, repair and provide performance tuning services for all makes and models of vehicle, specialising, in particular, in mechanical and performance services for Volkswagen, Audi, Skoda, Cupra, Porsche, BMW & Mercedes vehicles.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

39 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(39)

13 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Can recommended for Cupra

Just good honest work all the way round. I would highly recommend Al. We won't be taking our Cupra anywhere else. Thanks Al, luv ya work.

15 juni 2026
Review zonder uitnodiging
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Antwoord van Premier Autotune

Thanks for the great review really appreciate it. Glad you were happy with the service on your CUPRA. We always aim to provide honest advice, quality workmanship, and look after our customers the right way.

Beoordeeld met 5 van de 5 sterren

True Professional

Dealing with Allan from the first phone call right though to vehicle collection was outstanding. Allan was so helpful with diagnosing and communicating the issues. He happily provided us the pricing options answered any queries we had and he did not rush us into decisions.
We 100% trust his work and absolutely recommend him if you are looking for a truly skilled professional who is polite, honest and does a great job.
Thank you Allan.

10 april 2026
Review zonder uitnodiging
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Antwoord van Premier Autotune

Hi Roy, Thank you for the kind words we really appreciate you taking the time to leave such detailed feedback. We’re glad the communication, diagnosis and pricing options helped you feel confident throughout the process. Providing honest advice and a pressure-free experience is something we always aim for.

Thank you again for your recommendation and for trusting Premier Autotune with your vehicle.

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, great communication and very reasonable pricing. Excellent overall.

25 maart 2026
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Antwoord van Premier Autotune

Thanks for the great review, Benjamin really appreciate it. Glad you were happy with the service, communication and pricing. Thanks for choosing Premier Autotune on the Gold Coast.

Beoordeeld met 5 van de 5 sterren

Service & Oil Leak

This is third time we've used Premier Autotune. Along with the regular service, we had an oil leak in our 4 year old VW Tiguan . The leak stemming from the timing system was found, and fixed in two days. Alan took us through in detail what the problem was, what new parts were required and showed us the faulty parts. Although, not a cheap fix, after doing a bit of research on the problem and what was done it was a fair price.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Premier Autotune

Hi David, Thanks for your continued support we really appreciate it. Glad we could identify and repair the oil and coolant leaks on your VW Tiguan and walk you through the issue and parts involved. We always aim to be transparent and provide a thorough, fair service. Thanks again for trusting Premier Autotune with your vehicle.

Beoordeeld met 5 van de 5 sterren

Work was done well and good customer…

Work was done well and good customer service.

17 maart 2026
Review zonder uitnodiging
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Antwoord van Premier Autotune

Hi Tom, Thanks for your feedback we really appreciate it. Glad you were happy with the work and the customer service provided.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, prompt, professional and quoted before proceeding. Will be using Premier Autotune in the future.

12 maart 2026
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Antwoord van Premier Autotune

Thanks for the great feedback, Frances we really appreciate it. Glad you were happy with the prompt service and clear communication before the work was carried out. We look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

The best VW mechanic on the Gold Coast

I’ve been taking my Golf R to Allan for a few years now, he’s honest and thorough, explaining what needs fixing and why

He’s reasonably priced and I have full confidence in his work everytime…100% the best mechanic I’ve taken my Golf R to

2 maart 2026
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Antwoord van Premier Autotune

Thanks so much for the kind words, Kylie it really means a lot. It’s been a pleasure looking after your Golf R over the years. I’m glad the explanations and transparency have helped give you confidence in the work carried out. Thanks again for trusting Premier Autotune with your VW.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, good value, very professional.

3 februari 2026
Review zonder uitnodiging
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Antwoord van Premier Autotune

Thanks for the great review jake we really appreciate it. We’re glad you were happy with the service, value, and professionalism, and thank you for trusting Premier Autotune with your vehicle.
Allan & the Premier Autotune Team

Beoordeeld met 5 van de 5 sterren

Cupra Formentor Servicing

Alan was professional, personable and knew his VW group. The workshop is quality. Serviced my Cupra Formentor and arguably better than the previous Cupra service agents. No problem recommending him and his business,

12 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Attention and agility

Amazed with attention and agility on servicing my Audi. Definitely a truthful shop that I'll take my other two VAG cars.
Recommended.

12 november 2025
Review zonder uitnodiging
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Antwoord van Premier Autotune

Thanks so much for taking the time to leave a review. We really appreciate you bringing your Audi to Premier Autotune on the Gold Coast and it’s great to hear you were happy with the attention to detail and turnaround time. We take pride in being a trusted Volkswagen & Audi Group specialist.

Beoordeeld met 5 van de 5 sterren

Professional, knowledgeable, and honest, Premier Autotune are the go-to for VW & Audi on the Gold Coast

Big thanks to Alan at @PremierAutotune for sorting my daughter's Polo with a new timing belt, air filters & DSG software update. The car drives like new again 🚗💨 Highly recommend for anyone on the Gold Coast with a VW/Audi 👌

Before the Polo had a jerky 1→2 shift, no real creep at lights, and I was starting to worry about the timing belt being overdue. After Alan at Premier Autotune did his magic, the difference is night and day. The gearbox now shifts smoothly, creep works properly again, and I’ve got peace of mind knowing the belt is done. It honestly feels like a new car to drive.

2 september 2025
Review zonder uitnodiging
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Antwoord van Premier Autotune

Hi Mark, Thank you for the fantastic feedback! We’re so pleased to hear the Polo is driving like new again after the timing belt and DSG update. It’s always our goal to provide clear advice, expert service, and peace of mind. We really appreciate your recommendation and look forward to helping with any future servicing needs.

Beoordeeld met 5 van de 5 sterren

10/10

Alan has been looking after my Golf GTI 40 Year edition for years now. He is AMAZING! It's so clear that he knows his stuff and is passionate about providing first class service. I can tell he has a genuine love for his work, his attention to detail is wild and I would eat off that workshop floor... I genuinely feel so comfortable dropping off my little red rocket for him to take care of. 10/10 👌

18 augustus 2025
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Antwoord van Premier Autotune

Hi Gwen,

Thank you so much for the incredible review! We absolutely love looking after your Golf GTI 40 Year Edition – it’s a special car and we’re glad you trust us with it. Your kind words about the service, attention to detail, and our workshop mean the world to us. It’s always our goal to make sure you feel comfortable and confident leaving your car in our hands.

We really appreciate your continued support and look forward to keeping your little red rocket in top condition for many years to come! 🚗✨

Beoordeeld met 5 van de 5 sterren

Alan and his team are incredible!

Alan and his team provided the upmost of service and professionalism. Our Volkswagen had a problem that the dealership could not even diagnose. Alan was quick to investigate our issue and diagnose correctly. He was honest and descriptive, with multiple repair options in Layman’s terms.
Premier Autotune are my first choice for any Euro based vehicle.
Five stars are not enough!

9 april 2025
Review zonder uitnodiging
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Antwoord van Premier Autotune

Hi Chris, Thank you so much for your kind words we're thrilled to hear that you had a great experience with us. At Premier Autotune, we pride ourselves on honest, clear communication and expert care—especially when it comes to European vehicles. Your trust means the world to us, and we're always here whenever you need us. Happy Motoring :)

Beoordeeld met 5 van de 5 sterren

Allan at Premier Autotune was…

Allan at Premier Autotune was absolutely incredible and was so helpful in getting our VW back up and running after some odd electrical issues. Allan had great communication, checked in often with how the car was going, and explained everything in great detail to help us understand what was going on so we were constantly in the loop which was much appreciated. We couldn't be happier with what he's done and so grateful to have our car up and running again after a pretty major problem in only 2 days! As new VW owners, it was quite intimidating finding the right people for the job but now we know that we have someone with great service who we will always go back too if needed. Thanks again Allan!

11 juni 2025
Review zonder uitnodiging
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Antwoord van Premier Autotune

Hi Ruby, Thank you so much for the amazing review! I’m really glad we could get your VW sorted and back on the road so quickly. It means a lot to know we’ve earned your trust as new VW owners, and I’ll be here whenever you need support in the future. Thanks again for choosing Premier Autotune!

Beoordeeld met 5 van de 5 sterren

Great workmanship & attention to detail

Great workmanship & attention to detail
Very professional, quality parts & consumables

8 mei 2025
Review zonder uitnodiging
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Antwoord van Premier Autotune

Thanks for the great review! We appreciate your kind words and are glad you noticed the quality and detail we put into our work.

Beoordeeld met 5 van de 5 sterren

Go straight to the best Euro car…

Go straight to the best Euro car specialist on the Gold Coast.
Alan sorted an electrical error promptly & professionally. Cleanest workshop I’ve seen
Thanks again Alan

24 maart 2025
Review zonder uitnodiging
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Antwoord van Premier Autotune

Hi Fiona, Thank you for your great review! We're glad we could resolve the electrical issue on your VW and get you back on the road quickly. We appreciate your trust in our expertise, and we look forward to seeing you again.

Beoordeeld met 5 van de 5 sterren

100% Reccommend

I just had my car serviced and am again so happy with the amazing customer service, honesty and they picked up on things with my multi van that no one else has ever, and showed us so we knew what it was etc. I’ll definitely be back. 100% recommend!

4 maart 2025
Review zonder uitnodiging
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Antwoord van Premier Autotune

Hi Penny, Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us and that our team could provide the thorough service and honesty you deserve. We take pride in ensuring every vehicle gets the attention it needs, and we're glad we could identify and explain things that others may have missed. Looking forward to seeing you again in the future!

Beoordeeld met 5 van de 5 sterren

5 Star experience at Premier Autotune!

5 Star experience at Premier Autotune!

Allan offers a high quality service to his customers. He took time to explain me the reason for the upcoming engine light in my VW Touareg and offered a very fair solution for the problem.
He is trustworthy and I would always take my car back to him.
Highly recommend!

16 januari 2025
Review zonder uitnodiging
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Antwoord van Premier Autotune

Hi Miriam, Thank you so much for your kind words and recommendation! It was our pleasure to assist you with your VW Touareg. At Premier Autotune, we strive to provide honest advice, high-quality customer service, and fair pricing, so it’s wonderful to hear your feedback.

If you ever need help with your vehicle in the future, don’t hesitate to reach out. We’re always here to help! Happy Motoring!

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