Premierretros Reviews 

Order didn't arrive on time, eventually did but the size is completely wrong, I've emailed 4 times asking for a refund but no reply. AVOID AT ALL COSTS

A simple real scam aha I had the right suspicion but no really order nothing is sent and they do not respond to anything once the order confirmation email is sent. It's a scam, site to be banned and deleted maybe soon 😁

3 weeks I waited on a top and they sent a dirty top they’ve also not answered any emails sent

They didn't add the UCL patch I paid for in the shirt I ordered, they don't reply to my emails, no return options. They just gather money. Also they delivered the shirt after many days.

AVOID waiting over 5 weeks, no shirt, no response to 3 e-mails. Have changed title to URGENT but still no response. Opened dispute with Klarna. How can they still trade when they are ripping people off 😡!!

I was scammed!!! In January I ordered my shirt and to this day I have not received anything. They do not respond to emails and they have collected the money. Do not order or you will lose money!!!

Don't trust these cowboys. They say they've sent it and it never arrives apparently 2 attempts of delivery were made but we've been on holiday 3 weeks and no shirt has arrived. DONT BUY FROM THESE GO ELSE WHERE you won't get you item EVER

*ORDER ELSEWHERE GUYS*
Ordered a football top a size too small. And emailed them and they kindly agreed to swap it if I sent £5 to cover thier postage costs, which I did through PayPal.
Sent the kit back in NOVEMBER and sent numerous follow up emails to see where the replacement is, and absolutely no response. Keep away from this company unless you want ripping off!!

This company doesn't even deserve one star, it deserves nothing. Less than nothing in fact. I ordered two Nigeria shirts in APRIL 2024 and ELEVEN MONTHS LATER I'm still waiting. This company is a scam. It is pure, complete, sheer, utter, absolute HOT GARBAGE. Stay clear, they're a bunch of thieves. If you want to quality football shirts with a good company, a REAL company then go to Club Retros. Go spend your hard earned money there. They're legit unlike this absolutely joke of a company.

Ordered a top at the end of December it still has not arrived and they do not answer any emails I sent do not buy of this company

Sizing inaccurate. Not had any response from the sellers to my various emails.

Thanks for the shirt good quality an came in 21 days as I was told Real madrid 2006/7 away shirt added to my collection. Will b ordering again

Don't buy ! GO AWAY
They do not deliver and don't give your money back !!!
AND DO NOT ANSWER MAILS....
GO AWAY !!

Absolutely top class. Quality is fantastic I will be ordering again and again and again.

I have bought 3 shirts now, all arrived when stated and quality is excellent. Never had an issue with overseas delivery to Australia. Description clearly states 21 working days for delivery and it's been spot on every time.

ordered the three little birds ajax 21/22 kit came a little late but tge quality is fantastic

Ordered a Marseille shirt in October 2024.. emailed than 1 month later asking for an update on whether it had been shipped or an update on the request I made (because they have a special request section, such as name and number on the shirt etc). They did email back saying they couldn't get the shirt I was looking for, and would refund me if I liked.. I responded back "it's fine, can you send me what you have instead" I'm not about taking money out of businesses hands, I'd rather get the product as they have it then we're both happy (kind of).. it's now the end of December. 3 months in total, no delivery of the item.

I hate having to badly review companies, but they deserve this. Avoid them at all costs as they are coming across like scammers who take the money and don't deliver on anything.

Scam. Never received the item, waited months and months, sent numerous emails, never got any response. Don't bother

I didn't read previous reviews before I made this order, so evidently I became rather worried given the volume of negative reviews.
Nevertheless, I decided to wait it out and 2.5 weeks later (today), I have received the Italy jersey I ordered. I absolutely love it; it's super good quality, clean, looks beautiful and a much better product than I thought it would be. I'm proud to now be able to gift this to a loved one. Based on my individual experience, I would definitely order from them again.
In saying this, however, I can't yet give this service 5 stars because of the lack of communication from the company. They state in the original confirmation purchase email that they would send further confirmation once the order was completed, and that didn't happen. This was quite unsettling, despite the fact that the end product made me very happy.
Overall, I'm super happy with the product so, big thanks to the company; the investment was totally worth it. However, interactions with the customer could be improved.

Stay away!
I order a shirt before the summer for a birthday. It not only never arrived, but the company has never responded to my many emails - even though I have followed their instructions to mark the emails as urgent.
Save your money and avoid this horrendous customer service!