Premier Vehicle Group Ltd Reviews 824

TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

All round excellent service from Millie at Premier Vehicle Group! She made the whole process of getting into my new BMW X5 smooth, straightforward and completely stress-free. She was profession... Toon meer

Beoordeeld met 5 van de 5 sterren

First time using PVG and cannot fault the service from start to finish. Elliott took the time to find the car that suited my families needs, and Charlotte kept me regularly updated up until the car wa... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing experience! I can’t thank Millie enough for her incredible help. With this being my first car on finance and having no clue where to start or what to do, Millie helped with everything, m... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience from start to end! I found these guys on LinkedIn last year and always see great reviews so thought I would reach out when the time was right. They connected me directly... Toon meer

Bedrijfsgegevens

  1. Leasingservice

Geschreven door het bedrijf

New Car and Van Leasing Specialists / Low Rate Finance On Used Vehicles


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

824 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(824)

82 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

New car experience …

The service from start to finish was efficient and friendly.
Staff were very accommodating and helped to make the process of buying a new car as easy as possible.

15 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you to PVG again for sorting my…

Thank you to PVG again for sorting my car out. I've been using these guys for years now and wouldn't go anywhere else.

Special thanks to Elliott for looking after me from start to finish and the rest of the team for acting with speed and efficiency.

Seamless process as always + love my new Defender!

24 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 star customer service

Jonny and Charlotte have been amazing from first enquiry to final sale. They were both accommodating and flexible around my time which was a huge help. Strongly recommend these guys.

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Seamless service …

From start to finish the experience with Jonny and Charlotte from Premier Vehicle group was smooth and they left nothing to chance. So happy with our new Omoda 9, very efficient, communicative and I’d highly recommend them for your next vehicle.

4 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Elliot was absolutely superb!

Elliot was absolutely superb, start to finish! Helped me find the right car, talked me through what spec I needed, explained how the PCP worked, and then sorted everything with Landrover. Turned up to collect, everything as promised, and couldn't be happier.

Could not recommend him anymore. Thanks to PVG.

7 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very easy to deal with

Very easy to deal with. Jonny from Premier Vehicle offered an excellent service. Everything was very clear and easy to understand. Superb communication and in the main all done via what’s app! Very helpful when managing a busy life

Would use again

24 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAMMERS!!!!

Purchase my Macan GTS Mansory from them. Very happy with the vehicle. Before sale, till they had my money, very good service. Unfortunately they scam me on my Macan S part exchange. Value agreed on it, which I was supposed to get £335 back. NEVER HAPPENED! They paid the remaining final ballom payment to the finance company, then came up with hundreds excuses not to pay me the difference. WOULD NOT RECOMMEND!!!

11 december 2024
Logo Premier Vehicle Group Ltd

Antwoord van Premier Vehicle Group Ltd

Hi Hugo,

Thank you for your feedback once again. We have already replied to this on multiple occasions but will reiterate our reply once again for public knowledge. We value all feedback and on the back end of this have conducted an internal investigation.

We are disappointed that you haven’t enjoyed your experience with us as your Mansory Porsche Macan GTS has been our favourite car sold to date!

From conducting our internal investigation we have produced the below findings.

Part exchange valuations are valid for 14 days due to the market regularly fluctuating. We can see that the part exchange form for your previous Porsche Macan S was filled in on 21st October and didn’t come in to ourselves until 2nd December to swap it with your new Mansory Macan GTS we had in our stock.

We offered you your settlement figure for your Macan S at the time, meaning that it would break even with no equity nor negative equity. Which come 2nd December was still the case. Although your settlement figure was lower, the vehicle had circa 600 more miles on it and was still being used. We still stood on this being the case and gave you your settlement figure at the time and cleared the finance as agreed.

We know you mentioned separately from your review that our Mansory Macan GTS had more miles on to what you saw advertised on Autotrader, however from our findings we can see that this must be because your first enquiry on 20th July 2024 the car had 12,683 miles on it and was when you just missed out on securing the vehicle as we had just taken a deposit on it from another customer. We then bought it back in to stock 4 months later from our previous customer and it was advertised with 14,000 miles (matching your finance docs in November 2024) instead of 12,683 miles back on 20th July 2024.

We had the Mansory Macan serviced at Porsche Stockport on 15th July 2024. In your review you mentioned that we didn’t give you the service paperwork for the Mansory, however service manuals are no longer a thing on modern cars. All of Porsche’s services are now logged and shown within the vehicles infotainment system on the centre screen when navigating through to the ‘Service’ app so you will find it in there. Apologies if this wasn’t explained.

Another finding amongst our investigation was that your previous finance company took a monthly payment for your Macan S on 8th January 2025 even though your settlement was cleared in December. We would advise calling them as we feel this may be the money you mentioned that you are owed.

Kind Regards,
Premier Vehicle Group

Beoordeeld met 5 van de 5 sterren

Millie was great throughout the whole…

Millie was great throughout the whole process. She was very patient and listened to exactly what I was looking for so that I was picking the right car for me. No question or request was too much to ask and the turnaround from initial contact to receiving the car was super quick and smooth. Would highly recommend using Millie to anyone looking for a new car!

20 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely seamless service!

Absolutely seamless service and communication end-to-end, it's actually never been made simpler and the team that looked after me (Elliot & Charlotte) were amazing. Will certainly be using them in future when needed and have already recommended to family and friends.

8 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Premier Vehicle Leasing were absolutely fantastic in helping us secure my dream Range Rover on finance! A huge thank you to Charlotte and Jonny, who were both incredibly knowledgeable, friendly, and helpful every step of the way. They made the whole process smooth and stress-free, always keeping us updated and answering any questions we had with patience and professionalism. Their support and expertise gave us real confidence from start to finish. Couldn’t be happier with the service or the car – highly recommend Premier Vehicle Leasing to anyone looking for top-class service and a brilliant deal!

19 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant experience!

From start to finish, both Elliot & Charlotte were exceptional! They both listened to what we wanted & were very knowledgeable & helpful throughout.
They helped us choose & source a new family car & kept us updated the whole way through (which was a very quick process)
They really took the stress away & made it simple & easy!
Thank you so much guys, we will definitely be back!
Dan, Sophie & Elton

9 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer service on point!

Could not thank premier vehicle group enough for their excellent customer service and patients on securing the right vehicle for me at the right price. Charlotte and Jonny were helpful through out the process. Charlotte kept in touch even after receiving the vehicle to make sure everything was as it should be. If your looking for a company to finance your new vehicle then look no further. Definitely recommend PVG and will be using them again in the future.

16 mei 2025
Review zonder uitnodiging

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