We stayed at Monte da Poupa for five nights and had a wonderful experience. The villa is beautifully maintained and spacious. The outdoor areas were a particular highlight, with plenty of space to... Toon meer
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Have they gone bankrupt ???? Owned by Simon Jennings who is now ignoring his customers and keeping there money unfairly. Sure there behaviour will catch up with them in the long run if still going as... Toon meer
Villa next to a house with numerous dogs who barked continuously. Villa was infested with ants. Pool was out of use for half a day when chlorine doser failed. Some broken furniture ( which was re... Toon meer
Bedrijf heeft geantwoord
Booked for a girls trip in April 2026. The villa was beautiful and very well maintained. Brilliant facilities and location. We had the most amazing trip! The team made the booking process so easy, I r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vakantieaccommodatie
- Golfresort
- Vakantiewoning verhuurbedrijf
- Vakantiehuis
- Verhuurbedrijf voor vakantiehuizen
- Vakantiewoningverhuur
Geschreven door het bedrijf
Premier Villas offers the best value villas and apartments to rent in Portugal, Greece, Mallorca, Ibiza, Italy and Turkey. We handpick only the best villas to rent.
Contactgegevens
Bell Lane, PO20 7HY, Birdham, Verenigd Koninkrijk
- 01243 514970
- post@premiervillas.net
- premiervillas.net
4,2
Goed
151 reviews
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Heeft 40% van zijn negatieve reviews beantwoord
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Excellent service and great villa
Excellent service and great villa! We have only used them once but the process of booking and getting to the villa was fantastic. Highly recommended.
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Thank you very much for your lovely review and we look forward to assisting you anytime in the future.
Poor overall
Booked villa but was given an alternative on arrival - apparently an “upgrade” but I don’t think it was
Heating didn’t work on arrival, eventually that was fixed but after quite a while - and it wasn’t warm in the villa
On the ground support was very limited, I got the sense they weren’t that bothered
Wouldn’t use them again
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Dear Andrew. We are sorry you felt the need to post this review as we were unaware that you were unhappy with the upgrade from the 4 bedroom villa you booked to the adjoining 6 bedroom villa. Celia, the house manger informed us that you were happy with the upgrade and that the hot water/heating issue was sorted later that day.
It is always disappointing when we hear that guests haven’t entirely enjoyed their stay. We have had this collection of villas in Salema for many years and guests have always enjoyed their stay. We are sorry that you did not entirely enjoy your stay and thank you for bringing this to our attention.
The villa we stopped in was fantastic
The villa we stopped in was fantastic. We had an age group from 2 to 87 and all were catered for.We would not hesitate to book again with Premier Villas.
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Dear Mrs Cooke. Thank you very much for your lovely review and thrilled that you had a great holiday with your family. We look forward to helping you anytime in the future.
I found your staff not very helpful at…
I found your staff not very helpful at all
The villa had empty vodka bottles in the drawers & glass in the shower
The owner turned up unannounced to collect his golf clubs , no table & chairs on the bedroom patio
I reported leaving my hair straighteners there & you didn’t get back to me for a month. Needless to say I haven’t recommended you to anyone!
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Dear Mrs Neal. We are sorry you felt the need to post this review. As explained the house staff were unable to locate the hair straighteners that were left behind. Usually, items left behind are posted back to clients all over the world, so it is disappointing that they were unable to find this item for you. We are sorry that you did not entirely enjoy your stay and thank you for bringing this to our attention.
Any queries we had about the villa…
Any queries we had about the villa before we travelled answered promptly.
The villa was exceptional , the pool area and gardens were well maintained.
We were a family of 8 adults and 5 children staying for a week in July 2019.
The villa was so spacious and the kitchen was so well equipped for a large party of people.
It's the best holiday our family enjoyed all being together in one place.
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Thank you very much for your lovely review and thrilled that you had a great holiday with your family.
We look forward to assisting you anytime in the future.
Highly Recommended
Premier Villas are highly recommended to anyone looking to rent a quality villa in Portugal. I have booked with them before and everything went smoothly. I had no hesitation in booking with them again.
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Dear Mr Spence. Thank you for your lovely review and look forward to assisting you in the future.
We enjoyed the trip and the villa owner…
We enjoyed the trip and the villa owner was very good. He provided a great service and was most helpful. The swimming pool was v good. Not 5* as there were some peculiar smells in the building and we were unable to use the basement as such. In addition the jacuzzi was not in working order when we visited and the oven was not usable due to previous guests misuse..
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Thank you very much for your review, the comments are very helpful and enable us and our villa owners to improve service. We are very happy you enjoyed your holiday. However, we have fed back your observations to the owner who has assured us that these issues have been wholly dealt with. The owner sincerely apologised for any discomfort that may have occurred. We look forward to helping you in the future.
Great family holiday at Poupa
Great family holiday at Poupa - the staff and organisation were top end!
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Thank you for your review and look forward to helping you in the future.
Antwoord van Premier Villas & Resorts
Dear Mrs LeRoy. Thank you for your lovely review and look forward to helping you in the future.
The staff were so helpful and provided…
The staff were so helpful and provided a good service, the villa allegria is a very nice property and salema is a delightful village too
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Dear Mr Manion. Thank you for your lovely review and look forward to helping you in the future.
Casa Mourana - satisfaction
We rented a villa in Portugal a couple of years ago. Excellent service (from the PV office and the house staff/management). We hope that the standard will be equally good during our stay in the same villa in 2020.
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Dear Marianne. Thank you for your lovely review and look forward to welcoming you back in 2020.
Highly recommended !
Very professional and great communication throughout . Booking for a large party , they made the process very easy and the villa they helped select for us was perfect for our requirements. Would definitely recommend and use again.
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Dear Alesha. Thank you for your lovely review and look forward to helping you in the future.
The villa itself was as described and…
The villa itself was as described and very clean, nicely decorated. The area where the villa was situated was not so nice , it looked nothing like the photo. The neighbours were noisy and the street was unkempt.
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Thank you for your review and pleased that the villa itself met your expectations. Look forward to helping you in the future.
Excellent service start to finish
Excellent service start to finish.
Team were very helpful and nothing was too much trouble
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Dear Mr & Mrs Keam. Thank you for your lovely review and look forward to helping you in the future.
Bai Da Luz was a great place to stay…
Baia Da Luz was a great place to stay and everything that we wanted from the holiday. Premier Villas were very helpful and would recommend them.
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Dear Kevin - Thank you for your review and looking forward to helping you in the future
The Premier Villas Team
Nice Villa but pool heating problems as…
Nice Villa but pool heating problems as well as poorly kitted kitchen. Could be rectified but not while we were there. A little remote.
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Thank you for your review. We were sorry that you experienced problems with your pool heating, I understand a full refund for the pool heating was issued during your stay. We do hope that despite the above issues, you enjoyed your holiday with us and we can look forward to welcoming you back at some point in the future.
The Premier Villas Team
Always good
Always efficient service, wish theyd insist owners put more serious Wi-fi in some of these villas, cable in Portugal, but in general Premier are excellent
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Thank you for your review and looking forward to helping you in the future
The Premier Villas Team
Good communication throughout
Good communication throughout the booking process. Villa excellent and very clean.
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Dear Anne - Thank you for your review and looking forward to helping you in the future
The Premier Villas Team
Family holiday to celebrate Golden Wedding
Villa next to a house with numerous dogs who barked continuously.
Villa was infested with ants.
Pool was out of use for half a day when chlorine doser failed.
Some broken furniture ( which was replaced by the agent )
Furniture in the villa was far too cluttered making moving around with a young family quite awkward.
All this reported to Premier who took no action.
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Dear Brian - Thank you for taking the time to review - I am going to speak to my colleague again about this, I noticed you were emailed on the 19/8/19 and we are still happy to offer you a discount on any future bookings
Great villa and service
9 december 2019
Review zonder uitnodiging
Antwoord van Premier Villas & Resorts
Dear Oliver. Thank you for your review and look forward to helping you in the future.
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