Awful experience purchasing used…
Awful experience purchasing used children's clothing from Preworn Wholesale. I bought 3 boxes of children's clothing that were supposed to be in 'good condition' and suitable for reselling.
Whilst dispatch was quick, the items received were in absolutely awful condition. One blue M&S coat was chewed on both sides of the collar, one zip fleece was worn out and had holes in the sleeve. The majority of the items were either stained, dirty or had holes. One box was full of crumbs and dirt which also covered all of the items inside it.
Only positive of the order was that I had also ordered a box of new summer hats, these were in great condition. From this experience I wouldn't purchase used clothing from this company again, I would however purchase new items from them.
Another positive is that they were very quick to reply and apologised (slightly) and accepted a return. The review would have been one star if it wasn't for the order of the new hats & helpful returns process.
March 2025 --
DON'T WASTE YOUR MONEY
Review edited and stars downgraded after another awful experience with this company. I received a response from my previous review on their preworn Trustpilot page saying they had improved their stock and to try them again, they won't disappoint 🤣
I thought okay, I'll give it a try and boy do I regret it.
I purchased 2x brand new hats and they were okay. Not as great as the last lot of hats from them. There was also a price discrepancy on the description of the product which states the price as being a lot less than the price they are listed for but oh well.
I also purchased a box of brand new with and without tags kids clothes. Well, I got a handful of new items and then the rest of the box was filled with very well worn items, including a onesie with matted material, a jumper with a stain on it, and several other items with bobbling.
I'm not sure who completes the quality control in this place, but they definitely need retraining. I emailed them about it, 5 days later no reply. Seems communication is also lacking.
It's definitely not a company that I would ever purchase from again and I would not recommend anyone to buy from this place. They just put any old stuff in boxes and pass them off as branded or new items when they are not.
6 december 2024
Review zonder uitnodiging