Primalpantry Reviews 

As a 44-year-old mum of five, I’ve tried everything over the years—but nothing has worked quite like this product! I used to struggle with massive under-eye bags that made me look constantly tired, no matter how much sleep I got. Now? They’re completely gone. I finally look as energized as I feel!

Since entering my premenopausal stage, my skin had started to change, and not for the better. But after using this, my skin has never looked so smooth, radiant, and healthy. It’s honestly the best it’s been in years!

Even more incredible—my husband, who’s battled psoriasis for ages, has seen a total transformation. His skin is now clear, calm, and itch-free.

This product has worked wonders for our entire household. We’re both feeling more confident, glowing, and grateful. I wish I’d found it sooner!

What a great product. I read some of the reviews and everyone complaining about the smell - you do actually know what it is made from right? And if they were to mask the smell they say they smell, then it wouldn't be a natural product anymore. I bought it, customer service was fantastic and the product is divine on my skin.
It doesn't leave a film on your skin and no sticky residue like others I have tried. My skin feels great after using it! And I can hardly smell any of the beef smell people claim to smell. ❤️

I bought this because they claimed it would clear up my eczema, unfortunately it did absolutely nothing. I don't even find it to be a good moisturiser. I also note, the reviews they have on their site are what they post by choice, there is no option to leave a review on their site, they just quote from FB. Luckily it's cheap. In addition, I purchased the scent free version and I can confirm it definitely has a scent.

Great product really helped my scars highly recommend

Found smell too overwhelming... Customer service is crap.. took several emails to get a response Refused to refund

Terrible product. I received my three bottles in the mail after about 10 days of ordering. I opened the bottle and applied immediately to my psoriasis on my arm. Within seconds, I realised how horrendous the smell was. So foul. If you can imagine smelling like an old Sunday Roast. I showered immediately and emailed support. They replied and sent a no refund link, advising of the legalities of their refund policy. I hadn’t even opened 2 of the jars. I’m absolutely disgusted with this company. They delete any negative feedback on Facebook and block. I do not believe all positive feedback is legit on their social media. As a health professional in General Practice, I take psoriasis seriously. My opened jar is at work, and anytime Primary Pantry is mentioned, I show my patients and let them open the jar. Not one patient has ordered it since inspecting mine, and even work colleagues have been dry reaching. This company seems interested in a quick purchase using clever marketing. Trustpilot is a legitimate site, and you can see other negative reviews below mine. Primal Pantry- part of owning a company is accepting some critical feedback!

Terrible product, face cream really smelt like a deep fryer. Website deletes all negative reviews, or they block you if you ask questions that in itself should indicate they can't be trusted.

Hey guys I’ve been struggling with Periotal dermatitis off and on for so long and have never been able to get anything to help it, hydrate anc moisturise my face and not flare me up.
I tried your product after seeing it pop up on Instagram ads and even after the first night my skin felt softer. I am absolutely obsessed with the product and how incredible my skin looks. I’m nearly 43 and I’ve never had skin this good! Huge fan! Thankyou

I ordered a lavender fragrance.
I did email saying the lavender fragrance was very slight.
This smells like a dirty old sheep although it's made from beef, I live on a farm.
I'm not prepared to smell dirty and that's the best way to describe this.
Be very careful there is no returns.
As we know companies with only post a positive review. Trust pilot will give a honest answer.
If they had so many happy customers the odd refund wouldn't make any difference, instead they will get negative reviews on a trustworthy site.

I ordered the cream fantastic! Arrived quickly even better. Used once on my face which completely puffed my eye shut after only one use. Bright rings around my eyes, bear in mind absolutely stinging to say the least. I then got hold of the company to get a refund and return my product as it had caused an allergic reaction. There reply was "Thank you for reaching out. As outlined in our return policy, we are unable to accept returns for used products or for items that do not meet personal preferences. We apologise for the inconvenience." ABSOLUTELY NOTHING to do with my personal preference. I then proceeded to ask for a refund for my troubles they then replied "Unfortunately, a change of mind or personal preferences regarding the scent or taste of a product does not constitute a fault or defect. While we're sorry to hear it didn't meet your expectations, we cannot guarantee our products will suit everyone." I was then BLOCKED from Facebook so I could no longer contact the company to reach some sort of outcome. I feel completely ripped off & mistreated by this company. 0++++++++++++++++++++ absolutely disgraceful. I will be telling everyone else about my terrible experience with these so called humans.

Beautiful packaging but in all honesty - the scent of frankincense somehow got lost with the smell of beef.

If you can get past that it's not a bad product. Unfortunately I gave mine away as I couldn't get past the odour.

Notified the business with no response but I'm not concerned about that as the product is reasonably priced.

The owner deletes all negative comments on feedback and then blocks you. The products are not as good as made out to be. Tread carefully

Bought the beef tallow cream for my daughter and it worked within a few days. She has terrible excema and this really helped to clear it. Their product is amazing however, their customer service is not. They take forever to come back to you, and becareful when you order your product that you double check your order. Their invoice/receipt doesnt actually tell you what fragrance you buy, just the item name therefore if you accidentally chose the wrong one you cant catch it out and tell them to change the order which is frustrating because when you buy clothes online they always say the size, colour etc. So this is for the 3 stars due to their lack of communication. If it wasnt this bad i would have given them 5 stars.