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PrimeFix Group Reviews 6

•
TrustScore 4 uit 5

4,2

Loodgieter
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Bedrijfsgegevens

  1. Loodgieter
  2. Rioleringsdienst
  3. Gasingenieur
  4. Verwarmingsinstallateur
  5. Vastgoedonderhouder

Geschreven door het bedrijf

Prime Fix Group is a leading provider of emergency plumbing, heating, leak detection, drainage, and property maintenance services across London, Hertfordshire, and the surrounding areas. Available 24 hours a day, 365 days a year, we support homeowners, landlords, managing agents, housing providers, and commercial clients with both emergency response and planned maintenance solutions. From complex hidden water leaks and gas leak investigations to plumbing emergencies, drainage issues, boiler installations, and ongoing property maintenance, our experienced engineers deliver fast, effective solutions with minimal disruption. Using advanced diagnostic technology and industry-leading equipment, we are able to identify and resolve problems quickly, helping our customers avoid unnecessary damage, downtime, and expense. Our reputation is built on professionalism, reliability, transparent pricing, and exceptional customer care. Every project is approached with the same commitment to quality, whether it’s a small repair, an urgent call-out, or a large-scale maintenance requirement. 24/7 EMERGENCY RESPONSE | PLUMBING | HEATING | BOILER INSTALLATIONS | WATER LEAK DETECTION | GAS LEAK DETECTION | DRAINAGE SERVICES | PROPERTY MAINTENANCE

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

6 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

A fantastic service was provided

A fantastic service was provided, max from prime-fix explained the situation in great detail and managed to locate and solve the leak efficiently. I’m thrilled with the outcome. I highly recommend their services.

4 juni 2026
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Antwoord van PrimeFix Group

Hi Arnold,

Thanks for the great review.

We’re glad Max was able to find the leak and get it sorted for you. He always takes the time to explain what’s going on, so it’s nice to hear that helped.

We really appreciate your recommendation and we’re pleased you’re happy with the service.

Beoordeeld met 5 van de 5 sterren

Great communication and a friendly attitude

They handled the issue in a professional manner as I had an issue with my boiler as I had no hot water coming out. Thankfully primefix sent over Aurel who had a very friendly attitude and presented great communication. I’m really pleased with their service as they resolved the issue and now I have hot water.

5 juni 2026
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Antwoord van PrimeFix Group

Hi Emily,

Thank you for taking the time to leave us a review. We’re really pleased to hear that Aurel was able to get your hot water back up and running.

We’ll be sure to pass your kind comments on to him. We always aim to provide a professional service while keeping customers informed throughout the job, so it’s great to hear that his communication and friendly approach made a positive difference.

Beoordeeld met 5 van de 5 sterren

Quick response time

Prime fix group was very quick with the response time, they were in my property within the hour and they managed to quickly find the leak and resolve it

4 juni 2026
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Antwoord van PrimeFix Group

Mr Giddings ,
Thank you for your wonderful 5-star review. We really appreciate your kind words and are pleased that we could help resolve your leak issue quickly and efficiently. Thank you for choosing our team, and please don’t hesitate to contact us if you ever need assistance in the future.

Beoordeeld met 5 van de 5 sterren

Great Service provided

I was very pleased with the work that was done, prime fix group provided a great service with a high level of knowledge and experience

3 juni 2026
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Antwoord van PrimeFix Group

Many thanks for your fantastic review. It was a pleasure helping you, and we’re glad we could locate the problem and provide the support you needed. Your feedback means a lot to our team, and we appreciate your trust in our services.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, the prime fix group team was quick and efficient. They presented a great level of communication and got the job done

3 juni 2026
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Antwoord van PrimeFix Group

Hi Mr Tommy Bradley,
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you were happy with our service. Providing reliable leak detection and excellent customer care is always our goal. We truly appreciate your support and recommendation.

Beoordeeld met 5 van de 5 sterren

I recently had an issue with my main…

I recently had an issue with my main supply pipe and was extremely impressed with the service provided by PrimeFix . Jim worked tirelessly to diagnose and resolve the problem, demonstrating exceptional skill, knowledge, and dedication throughout the entire process.

The job was far from straightforward, but Jim approached it with professionalism and determination, carefully identifying the source of the issue and carrying out the necessary repairs to a very high standard. He kept me informed at every stage, explained everything clearly, and ensured the work area was left clean and tidy upon completion.

What stood out most was Jim’s commitment to getting the job done properly. He was punctual, courteous, and clearly takes great pride in his work. Thanks to his expertise and hard work, the main supply pipe was repaired efficiently, and everything is now functioning perfectly.

I would highly recommend PrimeFix to anyone needing plumbing, leak detection, or pipe repair services. A truly first-class experience from start to finish. Thank you, Jim, and the entire PrimeFix team!

1 juni 2026
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Antwoord van PrimeFix Group

Thank you so much for your kind words and detailed feedback. We’re delighted to hear that Jim was able to resolve the issue and provide the level of service we strive for. Your recommendation means a great deal to us, and we’ll be sure to pass your comments on to the engineer.
Thank you for choosing us!

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