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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been dealing directly with Pristine Auction for about four years now. Pristine Auction is the first auction company I have ever dealt with, and because of the ongoing positive experiences... Toon meer

Beoordeeld met 5 van de 5 sterren

Pristine auction is great! love watching the live auctions, hosts are extremely entertaining and interact with the bidders making it a blast getting great deals. One stop shop for any collector or fan... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently got back into sports cards after watching some shows on Youtube. It led me to Pristine and glad it did because I bid on 2-3 cards i wanted and was the winning bid at a decent price point. T... Toon meer

Beoordeeld met 1 van de 5 sterren

Scammers! Bought two jerseys and BOTH were fake. They were very accepting in giving me a refund, and after “accidentally” sending me less than I was owed, I got a full refund. But they didn’t reim... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online veilingwebsite
  2. Mediabedrijf

Geschreven door het bedrijf

Online Sports Memorabilia Auction


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 3 van de 5 sterren

Could be better

You can find items not available elsewhere. However, there are items that are on ebay that are cheaper. The shipping and other fee's are extremely high! I worry that the mystery packs don't deliver like they should. Normally get the cheaper items. They would get more people returning if more people found high value items in those packs.

21 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have always had a great experience…

I have always had a great experience with Pristine! Every time I’ve even had a small issue it was addressed and taken care of. It’s definitely worth the wife getting mad that another Pristine box showing up! PS, get rid of the Pristinen box tape!! Haha

18 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pristine has pristine service

Pristine is a very user friendly site. It's very easy to navigate and they offer amazing items. I've used Pristine's site for over 5 years, and have always been satisfied with their timeliness and service.

1 augustus 2025
Review zonder uitnodiging
Logo Pristine Auction

Antwoord van Pristine Auction

Hey Izzy! Thank you for using our site and the positive feedback

Beoordeeld met 2 van de 5 sterren

Original invoice altered to reflect reprint instead of original, screenshots of original and altered have been taken. Same invoice different headings.

On June 9th, 2025 I purchased what was labeled as an original led Zeppelin concert poster and concert ticket from pristine auctions. When I received it, the poster was actually printed in 2024. While I believe the ticket is authentic, the poster is definitely not and when I went back into the photos on the auction, they cannot be enlarged in order to see the reprint date. So that is not something that would have been evident that someone would think deviated from the title "original." What is most disturbing is that I screenshot my original invoice with that original heading saying that these were original. I just went back into my invoices and brought up the invoice for this purchase and the title has now been changed to a "reprint." I have screenshots of both. They should not be able to alter an original invoice which makes this site incredibly suspect.

***EDIT per Pristine Auctions Response***

After receiving the item I purposefully went back into the listing and took a screen shot and enlarged the poster photo and it blurred to the point the 2024 date COULD NOT BE READ. Additionally, the listing I bid on did not indicate reprint for the poster. As my invoice has been retroactively altered, I'm sure the listing has been also to show a clearer date on the poster and the title to include the word "reprint." This alteration would not have been done if there weren't complaints. I stand by my original review. I'm lowering this to 2 stars because of no apology for confusion from their original listing when they responded here, and flat out altering my invoice and not acknowledging that constitutes what I would consider unethical practice. I also found nothing on their site where it said that I could contact them directly about this. I didn't pay much for it, but it's not about how much it's paid. It's about the ethical practices. Not much that they could have done about it. I would have kept the ticket for the money that I paid and not returned any of the items but reaching out to them doesn't let other people know that they are doing this.

7 juni 2025
Review zonder uitnodiging
Logo Pristine Auction

Antwoord van Pristine Auction

Updated reply: We have issued a full refund for the item, and you can keep it. Please allow 2-4 business days for the credit to be reflected on the original payment method. We also ask that in the future you reach out to our customer service team with any issues and give us an opportunity to resolve.

Based on the listing, the pictures can be enlarged and clearly show the 2014 reprint date. Additionally, both the title and the description of the item state that it is a reprint.

The tickets themselves are original, as proven by the letter included with the listing.

Please know that our customer service team is always available to help if you have any questions or concerns about an item. We don't see any record of you reaching out to us about this, and we're happy to assist.

Beoordeeld met 5 van de 5 sterren

They were absolutely fabulous

They were absolutely fabulous, transparent, and the shipping was immediate.

1 augustus 2025
Review zonder uitnodiging
Logo Pristine Auction

Antwoord van Pristine Auction

Glad you are enjoying the site, Josh, and are getting your items promptly!

Beoordeeld met 1 van de 5 sterren

I won three items on their website

I won three items on their website. I tried to use my bank account, but they had to send two small deposits to verify it. After seven days, nothing appeared. I tried to use two debit cards, two Capital One cards, all of which were rejected without a valid reason. I called and talked to an arrogant person, who said they processed the payment and were shipping the items, even though their website was still trying to collect for the items.
So unprofessional and disorganized.
I wanted to pick up the items, but was charged $17 for mailing. Also, maybe they tried an expired card, but the cards I tried were my business accounts, which are still active. My mailing address is different from my card address. When I tried to use my card address, which is a PO Box, the information was declined continually.

27 juli 2025
Review zonder uitnodiging
Logo Pristine Auction

Antwoord van Pristine Auction

Hello Paul! We've looked into your payment attempts and found a few issues: two were declined because the billing address didn't match, and another used an expired card. We don't have a record of any attempts made with your checking account.

It's important that the payment information you enter matches what your bank has on file. We're happy to confirm that your invoice is now paid!

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