Dude on the phone sounded like he’s never worked a customer service job in his life, pretty rude honestly. Would sigh whenever I asked for clarification and say “What?” In an annoyed tone instead of... Toon meer
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Lees wat reviewers zeggen
Contacted Frank, from Frank's FixIt Handyman services, to fix our exterior door that was not closing. He came first thing the following morning and kept contact with me via text on his way to the hous... Toon meer
Bill was very friendly and helpful in rekeying all of the locks in our home. We had a problem with one of the keys not working, as well as one the locks on the bedroom door having an issue. Bill was q... Toon meer
John is the best. He was punctual and efficient. Rekeyed 4 locks in no time. One of the locks was actually keyed different, but didn't say a word about the extra effort and didn't charge for it either... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Geschreven door het bedrijf
Contactgegevens
3400 Players Club Parkway, Suite 300, 38125, Memphis, Verenigde Staten
- (888) 716-0967
- pro.frontdoor.com
4,5
Uitstekend
533 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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HGREAT COMPANYe was very nice and respectful done…
He was very nice and respectful done his right
20 januari 2026
On time very thorough knowledgeable…
On time very thorough knowledgeable completed the task in a reasonable time
20 januari 2026
Great job
He was very good at communicating with us and was quick with what he needed to do. It was a pleasure to have him rekey our locks.
13 januari 2026
easy to get this done
13 januari 2026
Great Company
The technician was friendly, knowledgeable, and professional. He was also very accommodating at working with my timeframe.
13 januari 2026
Disappointed services
I had a very disappointing experience. The service was unprofessional and poorly handled. they canceled same day of the appointment date and inform 30 minutes before the appointment time .
This caused unnecessary frustration and wasted my time. Based on this experience, I would not recommend this business.
8 januari 2026
Review zonder uitnodiging
Great experience!!
Great experience!!! They really care about getting the job done right and stayed late to handle our complicated door handles. Bottom line they fixed everything perfectly and answered all of our questions. Definitely recommend this place!
6 januari 2026
All around great experience
Customer Service was very friendly and accommodating and the service tech was respectful, on time and very friendly and efficient.
30 december 2025
Service was more than expected!
AMP rep was on time, professional, and extremely thorough in the inspection of the heating system.
23 december 2025
Service has not been done
Service has not been done. And I have now been waiting months. Insane.
23 december 2025
I like how fast things moved but am…
I like how fast things moved but am confused how things go, when I'll get the money and who to contact
16 december 2025
Fast great clean
16 december 2025
You never showed up to tune up my…
You never showed up to tune up my Phantom screen door!
16 december 2025
But the information … priceless
Good communication, prompt, helpful, got the job done
16 december 2025
I have been with American Home shields…
I have been with American Home shields for years, i have had rent homes on American home shields, and they have always been amazing when it came to get something repaired. Frontdoor pro is really quick to getting the ball rolling, and making their customers happy. This is the reason why i Choose American Homesheilds/ Front door, their customer service it is second to none. I highly reccomend them If it were up to me i would give it a 10 stars. Great service. TRy them, you will be amazed with their service.
8 december 2025
Clean, Professional Installation of Water Monitor Device
Installer Isaac did a great job installing my Flo Smart Moen Water Monitor and Shutoff device. He was on time, very courteous, and professional. He answered all my questions and was very knowledgeable. Thank you so much!
10 december 2025
Review zonder uitnodiging
On time and very professional!
9 december 2025
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