Dude on the phone sounded like he’s never worked a customer service job in his life, pretty rude honestly. Would sigh whenever I asked for clarification and say “What?” In an annoyed tone instead of... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Contacted Frank, from Frank's FixIt Handyman services, to fix our exterior door that was not closing. He came first thing the following morning and kept contact with me via text on his way to the hous... Toon meer
Bill was very friendly and helpful in rekeying all of the locks in our home. We had a problem with one of the keys not working, as well as one the locks on the bedroom door having an issue. Bill was q... Toon meer
John is the best. He was punctual and efficient. Rekeyed 4 locks in no time. One of the locks was actually keyed different, but didn't say a word about the extra effort and didn't charge for it either... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Geschreven door het bedrijf
Contactgegevens
3400 Players Club Parkway, Suite 300, 38125, Memphis, Verenigde Staten
- (888) 716-0967
- pro.frontdoor.com
4,5
Uitstekend
533 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
On time and super efficient
17 februari 2026
Marcus was friendly and efficient
Marcus was friendly and efficient. I'd use this service again!
17 februari 2026
Professional service
Service was fast , professional and reliable. Technician responded quickly and showed up at the stated time.
17 februari 2026
Great
Great, prompt service. Very flexible with scheduling and when he arrived he was fast/informative and didn’t try to over sell us stuff we didn’t need. He even made some great recommendations for a future project i mentioned to him.
10 februari 2026
Used for first time and was a Good experience.
Goodexperience. Vendor had good communication, was on time, professional, efficient, and they did a great job.
10 februari 2026
Amazing Team
The team was respectful, efficient and friendly, really enjoyed working with them
10 februari 2026
I loved the rain coats
I loved the rain coats, I did think the outer fabric was a different texture, but it works for me
10 februari 2026
Paid in full for HVAC Dec 8 2025
Paid in full for HVAC Dec 8 2025. Work began Jan 6 and still not complete. No longer have a new unit I paid for but a repaired unit now. No communication from them after repeated request and opening a “case”. Never use this company. Hire a professional company.
5 februari 2026
Review zonder uitnodiging
Technician was very helpful and did…
Technician was very helpful and did more than the minimum amount of work.
3 februari 2026
Fast and professional.
3 februari 2026
The dozen roses was actually 10 roses
The dozen roses was actually 10 roses, two t
stems with no heads (no flowers) and one little broken off head. Within a few hours one of the roses began to lose leaves (after trimming the stems and putting the flowers in the flower food on arrival. the food was fine but the roses are the show piece and should have been perfect
3 februari 2026
Magnificent
The staff's skill and knowledge were impressive; the speed and safety of the service were outstanding.
3 februari 2026
I highly recommend this service and company.
Making the appointment was very easy and professional. Orion that came out was professional and timely. He called before he came out. I would highly recommend this company.
3 februari 2026
Didn't find what i was looking for
They just sent my request to some companies that might be somewhat related to what I need
27 januari 2026
Very professional job well done
27 januari 2026
2 years ago my dishwasher wasn't…
2 years ago my dishwasher wasn't cleaning dishes as well as I thought it should. I told the technician it just wasn't getting hot enough to dissolve the detergent. The technician came out, ran it through all of the cycles and said it just needed to be cleaned out, there was nothing wrong with it. The dishwasher did marginally clean better for a couple weeks after being cleaned out.
After 2 years I had enough and just bought a new dishwasher, when I pulled the old one out I saw the thermostat was burned out and the cable to it was unplugged. This was a 6 dollar part, if the technician had just pulled out the dishwasher and checked it he would have saved me 2 years of poorly cleaned dishes. I knew it wasn't getting hot enough but I trusted your technician more than myself.
26 januari 2026
Review zonder uitnodiging
Service tech was extremely…
Service tech was extremely well-informed, showed me what to do each month for upkeep, and verified the unit was running well. Very polite, respectful, and professional in every way.
5 december 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.