ProBikeKit (New Zealand) Reviews 

755
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fietsenwinkel
  2. ook in
  3. Fietsaccessoirewinkel
  4. Sportwinkel

Informatie afkomstig van verschillende externe bronnen

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

755 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(755)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Helpful and easily navigated website

Helpful and easily navigated website. Clear and simple. Gave me the information I needed to make a decision to purchase. Stoked with what I needed being on sale - Extra bonus!

19 augustus 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren

Order was processed most efficiently…

Order was processed most efficiently and communication prompt as soon as shipping started. Now await arrival to NZ.
Steve

18 augustus 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren

Easy website to use and found what we…

Easy website to use and found what we needed thanks :-)

16 augustus 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren

Sidi Eagle 10 MTS Shoes

Great website, easy to navigate.
Great product range, service and communication.

11 augustus 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Beoordeeld met 5 van de 5 sterren

Straight forward website making the…

Straight forward website making the purchase easy.

8 augustus 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Beoordeeld met 5 van de 5 sterren

Gr8 service with good communication

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but still ok to New Zealand. Cheers. Jeff

2 augustus 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Beoordeeld met 5 van de 5 sterren

Smooth Service

I found this site to be excellent good communication, fast delivery.
Price and shipping cost hard to beat.
Grab your bike parts now.

22 juli 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Sue

Beoordeeld met 3 van de 5 sterren

two weeks later

two weeks later, and Im still waiting for the order to arrive.

20 juli 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Beoordeeld met 5 van de 5 sterren

local

local, easy to use website, competitive pricing and free shipping. What else could I ask for

19 juli 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren

Well I looked at a particular item

Well I looked at a particular item , it remembered and sent me an email, it saved me re searching for it.

17 juli 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind regards,
Nicola

Beoordeeld met 5 van de 5 sterren

Always know great value and pridyct…happy customet

Always know great value and product coming from pro bike kit

4 juli 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue


Beoordeeld met 4 van de 5 sterren

Easy to navigate site

Easy to navigate site, reasonable pricing. Freight was expensive in my opinion, especially for an eta of 10-12 days

2 juli 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hi Paul . Thanks so much for your 4* review and I'm so glad to hear you love our products! We really value your feedback and I sincerely hope you continue to enjoy our brand! Best wishes, Anastasija

Beoordeeld met 1 van de 5 sterren

In Stock?

Saying something is in stock then after order waiting for stock from supplier is a pretty disappointing experience. If it’s in stock send it from your stock, if it’s not in your stock say so.

26 juni 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hi Dean,

Thank you for taking the time to leave your review.

We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist

Kind regards,
Nicola

Beoordeeld met 5 van de 5 sterren

First time customer experience

Easy to navigate and had the two products I needed. Well priced and free delivery as well. Awesome

25 juni 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Beoordeeld met 5 van de 5 sterren

Great product and easy company to deal…

Great product and easy company to deal with. Would trade again.
RC shoes were perfect fit and work very well.

25 juni 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Beoordeeld met 5 van de 5 sterren

Quick easy search for my product and…

Quick easy search for my product and the guest checkout made it super quick to purchase.

23 juni 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Excellent service really great

Excellent service really great. Thanks Bevan.

22 juni 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Beoordeeld met 5 van de 5 sterren

Awesome

Awesome great stuff

20 juni 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

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