ProBikeKit (New Zealand) Reviews 

755
•
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fietsenwinkel
  2. ook in
  3. Fietsaccessoirewinkel
  4. Sportwinkel

Informatie afkomstig van verschillende externe bronnen

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

755 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(755)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Probike are the only retailer that had…

Probike are the only retailer that had what I was looking for.
A good start for my first purchase with them.😁

19 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Good specials

17 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Excellent purchase of a quality shoe

Excellent purchase of a quality shoe, prompt delivery, highly recommended.

14 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

first purchase so its a benefit of…

first purchase so its a benefit of doubt review based on your excelent website and purchase ease, happy to review again when my order arrives

14 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Top customer service

My order arrived within 3 weeks, even though I am in New Zealand. Unfortunately, I had an issue with the product, which was not of their doing. I contacted Probikekit and they gave me top-notch customer service. It was promptly, kind and respectful. In the end, as they couldn't replace it, they gave me a full refund. I happily will buy again from them.

A.G, New Zealand

13 mei 2022
Review zonder uitnodiging
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 1 van de 5 sterren

Ordered a bike seat more than 4 weeks…

Ordered a bike seat more than 4 weeks ago, still waiting for delivery. Your team has indicated supply problems after I contacted your office. Would have been nice to let me know, but all I got was two notices that my order has not yet been dispatched two weeks ago

13 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hi Malcom,

Thank you for taking the time to leave your review.

We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Kind regards,
Nicola

Beoordeeld met 5 van de 5 sterren

Great web site easy to use

Great web site easy to use. Good pricing.

12 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 1 van de 5 sterren

⚠️ WARNING - DO NOT BUY FROM PROBIKEKIT

No order updates. Item did not arrive. No reeasonable explanation. No refund.

WARNING. DO NOT BUY FROM PROBIKEKIT!!!

9 mei 2022
Review zonder uitnodiging
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hi Audi,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,
Nicola

Beoordeeld met 5 van de 5 sterren

Prices are OK when there’s a sale or promotion

Easy to use the website, with a simple and reliable search function.
Prices are OK when there is a sale or promotion. Can recommend ProBikeKit NZ.

9 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 1 van de 5 sterren

Ordered various items

Ordered various items, after a full week Probike notified me most of the items are out of stock. The one item that was left on my order is still not delivered, a month later.

7 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

I am sorry to hear of this matter.

I do want to assist and get this issue sorted for you as quickly as possible. Can you please sign into your account to view the message I have just sent you.

I will be able to get this resolved.

Kind regards,
Matt

Beoordeeld met 5 van de 5 sterren

Great price and a very easy process

Great price and a very easy process. Means I can spend less time shopping and more time riding 🚵‍♀️🤙🏼

7 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Nice easy to use website and order was…

Nice easy to use website and order was straight forward.

7 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Good product, service, and communication

Product as described and delivered in the time indicated. Good information provided throughout.

5 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Overall good experience

Overall good experience. Great range of accessories and at the time of purchase, lowest price in market for replacement Garmin item. Certainly a go to site when needing equipment

4 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use, no dramas. Been a long time user of PBK

3 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Repeat Customer

I was recommended to Probike Kit by a cycling buddy and have made several purchases over the last two years. The service has been very good and despite Covid every attempt is made to get the items quickly.

Thanks guys.

3 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Trustworthy Company

Easy to use website, order system and payment. Tyre delivered to NZ within 14 days of ordering - can't ask for more than that. $NZ40 saving (if you can find one in NZ at present). 2nd (ordered) tyre on back order, to date only charged for tyre delivered so very trustworthy company.

3 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Great purchasing experience

Great purchasing experience, easy website to use... Fingers crossed the shoes turn up as quickly as they say they will.

3 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Easy to navigate site

Easy to navigate site. This was what helped with my final decision.

2 mei 2022
Logo ProBikeKit (New Zealand)

Antwoord van ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer