Procius Reviews 

One of the most appalling customer service experiences I have EVER encountered - and I'm not alone in thinking this, every single one of my colleagues complained of their incompetence.

Firstly, not once did I ever receive a return phone call (just to point out, this was over a period of months with numerous attempts at contacting them, that I myself made). Whenever I would leave a message, as the person(s) dealing with my checks were not available at that time, the message was either not passed on or ignored completely.

There was no communication amongst themselves resulting in repeated requests via email for documents I had sent days sometimes weeks before.

I even made an attempt to file a formal complaint, sending this to numerous emails, and even this was ignored! I cannot fathom how a company so inept at performing such an important task has managed to remain in business. I truly find it astonishing.

I hope to NEVER have the displeasure of corresponding with this company ever again.

This company needs to be investigated by the fraud squad. There is no way it can be still in business after such diabolical services. Some form of under the table back handers going on somewhere..DO NOT USE THIS COMPANY!!!!!!!

Honestly one of the worst professional experience of my life. No answer to my emails and call was given. I'm surprised that such a big companies are still using this guys for references system which is so sensitive part of the employment process. Really really disappointed.

Procius are incompetent. They have repeatedly requested the same information from me despite having supplied it several times and even after they acknowledged receiving it. I have complied with every request but the process is still on going after 4months. They don't reply to e mails and their behaviour is now verging on harassment. Appalling company.

Nearly lost my job!
Due to fact Procius does not even do the simple background checks!
Losing confidential paper work in the process,
they can't even do basic background checks.
seen colleague's seen dismissed due to their incompetence.
second stage of checking they have not even started and made a formal complaint to my employer that I will not send confidential information to them.

I applied for a job at jet2. Way back in April. I was asked to pay 25.00 for my checks to be done by this shocking not fit for purpose company. Over the days I thought great. Moving quite ok. Over the weeks the process slowed to an almost stop. I made countless calls and emails. Chasing them. Again useless time wasted on the phone trying to get through.
Now the months went by. Right up to mid August. And the checks are still not right. By now my dbs had expired so had to pay more money I never had.
Now after this waiting. I am now facing the loss of the job I never started with jet2. And I put all blame on procius, the pass office and jet2. Who now want rid of me because the company the entrust to do the vetting has failed me. So well done procius. Be aware of the lot of them.

way too much information required for a simple crb check including questions that leave you open to fraud on an unsecured server will not be doing their "online profile" and if the company i work for sacks me they will be sued for every penny