Very helpful company. UK call centre for Enginers help and support. Highly recommend, also not too long to wait on the phone for Tech support Richard was very helpful and resolved the issue.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Technical help from Mohammed and Chris today. Very friendly polite and knowledgeable and patience helping sort the issues on 2 separate jobs Very easily from their experience and answers to correc... Toon meer
Bedrijf heeft geantwoord
Following a power outage my alarm system went into fault. But not a problem because the guys at Texecom got it sorted remotely in a matter of 10 mins. First class customer service and tech support👍
Bedrijf heeft geantwoord
So Texecom have updated their mobile app conectivity and remote login is now with email and password. Haveing been locked out and the installer no longer contactable i call texecom eplaining that thei... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Protecting people & property worldwide. We aim to respond to all enquiries within 24 hours, Mon-Fri.
Contactgegevens
Bradwood Court, BB4 4PW, Rossendale, Verenigd Koninkrijk
- 01706 234800
- marketing@texe.com
- texe.com
4,0
Goed
128 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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It was very helpful and good experience…
It was very helpful and good experience they had
Thanks for sort out my problem
11 juni 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi Sam, thanks for your review! We're really pleased to hear you had a good experience and that we were able to help sort out the problem.
Tech Support Very Helpfull
Very helpful company. UK call centre for Enginers help and support. Highly recommend, also not too long to wait on the phone for Tech support Richard was very helpful and resolved the issue.
9 juni 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi Johnathan, thanks for the review! We're pleased to hear you had a positive experience with our technical support team and that Richard was able to get your issue resolved quickly.
We'll be sure to pass your feedback on to him.
Richard was so helpful and…
Richard was so helpful and knowledgable, he was patient and able to resolve our issues completely.
He is a great asset to your company!!
8 juni 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi Trevor, thanks so much for the great review! We're really happy Richard was able to get everything sorted for you.
Technical help from Mohammed and Chris…
Technical help from Mohammed and Chris today.
Very friendly polite and knowledgeable and patience helping sort the issues on 2 separate jobs
Very easily from their experience and answers to correct the jobs and hand
Thank you guys
2 juni 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi Dale, thanks for your review.
We're pleased to hear that Mohammed and Chris were able to help you with both jobs and provide the support you needed. We'll be sure to pass your feedback on to them.
Following a power outage my alarm…
Following a power outage my alarm system went into fault. But not a problem because the guys at Texecom got it sorted remotely in a matter of 10 mins. First class customer service and tech support👍
28 mei 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi Mark, thanks for your review. We're pleased our technical support team was able to quickly resolve the fault and get your system back up and running.
Texecom Training Courses
I have recently been attending the Texecom online training courses. I have completed Levels 1 to 3, Grade 3 and installation so far. They have all been well presented, informative and I will continue working my way through the remaining courses.
13 mei 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi Mark, thanks for the great feedback!
We’re really pleased to hear you’ve found the training courses informative and well presented. Great work completing Levels 1–3, Grade 3 and Installation so far.
Best of luck with the rest of the courses!
Good work for the training.
8 mei 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Thank you for your feedback!
Very well and very good information
Very well and very good information
8 mei 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Thank you for your feedback! We're glad you found the information useful.
Training with Luke was excellent
Training with Luke was excellent
8 mei 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Thank you for your feedback! We’re so pleased to hear you had an excellent training experience with Luke.
This was my first encounter with…
This was my first encounter with texecom support and boy was it so easy. Told Chris the problem and within 30mins problem solved.
Thank you :-)
28 april 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi, thank you for your review. We're really pleased to hear your first experience with our technical support team was a positive one and that Chris was able to resolve the issue so quickly.
I had a very productive day learning a…
I had a very productive day learning a new skill. I was impressed by how Luke simplified advanced technical knowledge, making it much easier to understand. I would thoroughly recommend this course. Thanks.
23 april 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi, thank you for your review! We're really glad to hear you had such a productive day and enjoyed learning something new. It’s great to know Luke made the technical side easier to understand.
It has been an amazing experience
It has been an amazing experience. I have learned a lot from this training. Luke has been great, he is a great teacher and I would highly recommend anyone to take part in this Experience.
23 april 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi, thank you for the great feedback. We’re really glad to hear you had such a positive experience!
It’s great to know the training was valuable and that Luke made such an impact. We’ll be sure to pass your kind words on.
Luke was excellent
Luke was excellent, very patient and with an exceptional knowledge of the product.
Can highly recommend this training.
23 april 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Thanks for sharing your feedback. It’s great to hear Luke’s knowledge and patience stood out during the training, we’ll pass this on to him.
Luke Cunningham was an excellent trainer!
Luke Cunningham was an excellent trainer. A really good experience. I appreciated his support and I don't find things easy sometimes but this course was well delivered. Thank you.
16 april 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi Dawn, thanks for your review! We're really pleased to hear you had such a positive experience and found the course well delivered.
Excellent level 1 training hosted by…
Excellent level 1 training hosted by Bob Penny, very knowledgeable and full of brilliant stories. It really did fill me with confidence for working with your products. Pete @Tsw electrical
17 april 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi Pete, thank you for your review. We're really pleased to hear you enjoyed the Level 1 training and that Bob’s knowledge and experience made the session engaging. It’s great to know the course has helped build your confidence when working with our products.
Really excellent training and support
Really excellent training for installers. Luke is a very knowledgeable and interesting presenter. Great course very well explained thank you, first class!
30 maart 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hello, thank you for your 5* review! We're glad you found the course well presented and that Luke’s training style worked well for you.
Great training session hosted by Luke…
Great training session hosted by Luke Cunningham.
24 maart 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi Carl, thank you for your review. We're glad to hear you found the training session valuable and will be sure to pass your comments on to Luke.
great interaction
25 maart 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Thanks for the feedback. We're glad you enjoyed the training.
Bob Penny is a great instructor and…
Bob Penny is a great instructor and delivers a thorough lesson. I am going back for Level 2 and 3 training as it was so good initially.
24 maart 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi Connor, thanks for the feedback, glad you found the training useful.
We’ll pass your comments on to Bob, and we look forward to seeing you again for Levels 2 and 3.
Best bit of experience, bob was fantastic to learn from and such a lovely guy
Best bit of experience
19 maart 2026
Review zonder uitnodiging
Antwoord van Texecom Ltd
Hi Osian, thank you so much for your review. We’re really glad you had a great experience, and we’ll be sure to pass your feedback on to Bob
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